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Amwell vs Practice Fusion Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

Practice Fusion

4.0(480 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Practice Fusion's telemedicine solutions give physicians the ability to share medical records, securely consult with patients and colleagues, and increase overall revenue. Its cloud-based platform connects a community of…

Practice Fusion leads on user satisfaction with a 4.0-star rating across 480 reviews.

SpotSaaS Analysis

AmwellPractice Fusion

The core difference between Amwell and Practice Fusion lies in their target user base and feature set; Amwell is tailored for medium to large healthcare organizations with a focus on integrated telemedicine tools, while Practice Fusion is designed for small to medium medical practices that require a combination of cloud telemedicine and electronic health records (EHR). Ideal buyers for Amwell are larger healthcare entities looking for comprehensive telehealth solutions, whereas Practice Fusion suits smaller clinics seeking efficient record management and telemedicine capabilities.

- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Ideal for organizations needing comprehensive solutions - Focused on licensed U.S. physicians

- Best for small to medium medical practices - Provides integrated cloud telemedicine and EHR - Ideal for primary care or specialty clinics - Enables real-time cloud access to records - Supports secure telemedicine consultations - Designed for teams of physicians and staff

Amwell vs Practice Fusion — at a glance

FeatureAmwellPractice Fusion
Rating3.3 / 54.0 / 5
Reviews2,124480
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesBusiness HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUS

Key differences between Amwell and Practice Fusion

  • Target audience: Amwell is built for Individuals and Large Enterprises, while Practice Fusion targets Large Enterprises and Medium Business.
  • User satisfaction: Practice Fusion scores higher with a 4.0-star average.
  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Practice Fusion supports SaaS/Web/Cloud.

Amwell vs Practice Fusion — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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Practice Fusion
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Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Practice Fusion

Best for small to medium medical practices needing integrated cloud telemedicine and EHR.

Choose if
  • You run a primary care or specialty clinic seeking real-time cloud access to records.
  • Your team includes physicians and staff wanting secure, integrated telemedicine consultations.
  • You prefer a flexible, configurable workflow without requiring extensive custom integrations.
Consider alternatives if
  • Your organization demands extensive customization or complex third-party integrations.
  • You are a large enterprise needing on-premise EHR solutions or advanced enterprise features.

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Practice Fusion: Best for small to medium medical practices needing integrated cloud telemedicine and EHR.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Practice Fusion's telemedicine solutions give physicians the ability to share medical records, securely consult with patients and colleagues, and increase overall revenue. Its cloud-based ... Read More about Practice Fusion

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Small businessesMedium businesses
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How do Amwell and Practice Fusion Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Amwell and Practice Fusion on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes
✓ Yes

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

Amwell User Reviews & Rating Comparison

User Ratings

3.3

(based on 2124 reviews)

4

(based on 480 reviews)

Rating Distribution

0

0

0

0

0

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

What buyers like

  • Ease of use
  • Physician interaction quality
  • Prescription management

Common complaints

  • Pricing transparency
  • Feature limitations

Buyer sentiment

Users generally appreciate the platform's cloud-based accessibility and telemedicine capabilities but note concerns about pricing transparency and customization.

What buyers like

  • Ease of access to medical records
  • Secure telemedicine consultations
  • Community connectivity

Common complaints

  • Pricing opacity
  • Limited customization options

Pros and Cons

  • Intuitive interface comparable to face-to-face visits

  • Integration of computerized and manual diagnosis by licensed U.S. physicians

  • Features like electronic prescriptions with refill reminders

  • Pricing is quotation based and not publicly available

  • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

  • Cloud-based platform enabling real-time access to medical records

  • Secure patient and colleague consultations

  • Community connectivity among doctors and clinicians

  • Pricing is quotation-based with no public transparency

  • Limited information on advanced customization options

Media and Screenshots

Screenshots

No screenshots available.

Practice Fusion screenshot

4 Screenshots

Top Alternatives to Amwell and Practice Fusion in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Amwell or Practice Fusion?
Practice Fusion edges out the other on user ratings (4.0 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Amwell and Practice Fusion offer a free trial?
Neither Amwell nor Practice Fusion currently lists a free trial.
What is the starting price of Amwell vs Practice Fusion?
Amwell starts at Contact for pricing. Practice Fusion starts at Contact for pricing.
What are the top alternatives to Amwell?
Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
What are the top alternatives to Practice Fusion?
Top alternatives to Practice Fusion include 1upHealth, DrCare247, Mend, Upvio, Easy EMDR.

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