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Amwell vs Doxy.me Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

Doxy.me leads on user satisfaction with a 4.3-star rating across 780 reviews.

SpotSaaS Analysis

AmwellDoxy.me

The core difference between Amwell and Doxy.me lies in their target audience and feature set; Amwell is designed for medium to large healthcare organizations requiring comprehensive telemedicine solutions, while Doxy.me caters to small to mid-sized providers seeking a simple and secure video visit platform. Ideal buyers for Amwell are larger healthcare entities needing integrated tools, whereas Doxy.me is perfect for smaller practices focused on ease of use.

- Best for medium to large healthcare organizations - Integrated telemedicine tools - Combines computerized and manual diagnosis - Features patient monitoring capabilities - Ideal for organizations needing comprehensive solutions - Focuses on licensed U.S. physicians

- Best for small to mid-sized telemedicine providers - Simple, secure video visits - Browser-based platform with no downloads - Integrated medication tracking - Designed for ease of use - Ideal for practices prioritizing straightforward solutions

Amwell vs Doxy.me — at a glance

FeatureAmwellDoxy.me
Rating3.3 / 54.3 / 5
Reviews2,124780
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesBusiness HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Amwell and Doxy.me

  • Free trial: Doxy.me offers a free trial; Amwell does not.
  • User satisfaction: Doxy.me scores higher with a 4.3-star average.
  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Doxy.me supports SaaS/Web/Cloud.

Amwell vs Doxy.me — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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Doxy.me
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
1-50 employees51-500 employees
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How do Amwell and Doxy.me Compare on Features?

Total Features

9 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Amwell and Doxy.me on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      Doxy.me pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Amwell User Reviews & Rating Comparison

      User Ratings

      3.3

      (based on 2124 reviews)

      4.3

      (based on 780 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

      What buyers like

      • Ease of use
      • Physician interaction quality
      • Prescription management

      Common complaints

      • Pricing transparency
      • Feature limitations

      Buyer sentiment

      Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Video quality
      • Patient accessibility

      Common complaints

      • Limited advanced features
      • Pricing transparency

      Pros and Cons

      • Intuitive interface comparable to face-to-face visits

      • Integration of computerized and manual diagnosis by licensed U.S. physicians

      • Features like electronic prescriptions with refill reminders

      • Pricing is quotation based and not publicly available

      • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

      • Secure real-time video visits

      • Ease of use for both patients and providers

      • Ability to track patient medications and progress

      • Limited advanced clinical features

      • Lack of detailed pricing information

      Top Alternatives to Amwell and Doxy.me in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amwell or Doxy.me?
      Doxy.me edges out the other on user ratings (4.3 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Amwell and Doxy.me offer a free trial?
      Doxy.me offers a free trial. Amwell does not.
      What is the starting price of Amwell vs Doxy.me?
      Amwell starts at Contact for pricing. Doxy.me starts at Contact for pricing.
      What are the top alternatives to Amwell?
      Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
      What are the top alternatives to Doxy.me?
      Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.

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