8.2
SpotScore
Carepatron Review: Is It The Right Telemedicine Software For Your Team?
Best for SMB teams · Mid-market
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GDPR
HIPAAOverview
Pricing
Features
Buyer feedback
Alternatives
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Security & Compliance
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FAQ
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What is Carepatron?
CarePatron is a telemedicine software for care providers and medical staff to connect with patients. This health information technology (HIT) enables clinicians to remotely share progress notes, photos and supporting documents with referring providers and others. It permits medical staff to connect with patients through secure video sessions from any location and at any time, as well as monitor multiple patients from one phone or laptop.
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Carepatron Screenshots
Carepatron was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Carepatron
- Use cases
- Telemedicine providers, Mental health professionals, Chronic disease management clinics
- Team types
- Clinicians, Medical staff
- Company size
- 1-50 employees, 51-200 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Carepatron
Secure video sessions accessible from any location
Ability to share progress notes and documents with referring providers
Patient monitoring from a single device
Is Carepatron right for you?
Best for small to mid-sized telemedicine teams needing simple remote patient care.
Choose Carepatron if
- You are a clinician or care coordinator seeking secure video consultations anywhere.
- You need to share progress notes and documents easily with referring providers.
- You want to monitor multiple patients remotely from a single device.
Consider alternatives if
- You require complex EHR integrations typical of large hospital systems.
- You need extensive custom workflows or enterprise-grade compliance features.
What buyers should know before shortlisting Carepatron
Carepatron provides a robust telemedicine solution for healthcare providers, enabling secure communication and document sharing. Its focus on remote monitoring makes it a practical choice for clinicians managing multiple patients.
Carepatron pros and cons
- Carepatron pros
Secure video sessions accessible from any location
Ability to share progress notes and documents with referring providers
Patient monitoring from a single device
- Carepatron cons
Limited information on advanced features or integrations
Unclear pricing details
Ready to try it?
Get started with Carepatron
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Carepatron side-by-side with top Telemedicine Software alternatives.
What is the pricing of Carepatron?
Weighing your options?
Not sure if Carepatron fits your budget?
Carepatron reviews and ratings
Buyer sentiment
No user reviews or ratings are currently available to assess buyer sentiment.
What buyers like
- Remote patient monitoring
- Secure video sessions
- Easy document sharing
Common complaints
- Limited to telemedicine
- Requires internet access
- May lack advanced features
Are you using Carepatron?
What users are saying
CE
Catherine Evans
01/07/26
I have used Carepatron from the early…
I have used Carepatron from the early days and have always found the team initially Jamie very responsive and super helpful. I always communicate the ...
Read more
P
PurpleRocks
11/13/25
DON"T WASTE YOUR TIME WITH CAREPATRON
I spent hours setting up an account, only to come back later and everything was deleted. Even my bank account connection. DO NOT TRUST THESE PEOPLE! ...
Read more
J
Jenny
06/15/25
Great, easy to use client management system for counsellors
Great, easy to use client management system for counsellors and very affordable with all text and email reminders included. I'm very happy and haven't ...
Read more
PP
Pediatric provider
03/14/25
Great EMR, little to no provider support
The EMR itself has so much potential and can really be great. The pricing is great, but the customer service leaves a lot to be desired. First, there ...
Read more
- See if Carepatron fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Carepatron?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Care Summary is a comprehensive software feature designed to provide a concise and organized overview of a patient's medical history and cur…
The General Data Protection Regulation or GDPR is a regulatory framework that establishes standards for acquiring and processing personal da…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Patient Portal is a feature that allows patients to access and manage their healthcare information and interactions with their healthcare pr…
Patient Queue is a software feature that manages the flow of patients in a medical or healthcare setting. It serves as a virtual queueing sy…
Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Personalized URL, also known as a custom URL or vanity URL, is a unique and customizable web address that is created to direct users to a sp…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Carepatron security and data handling
Key compliance certifications and security features for IT and security teams evaluating Carepatron.
Certifications
Security features
Developer & data
Alternatives to Carepatron
Carepatron Support Options
Frequently Asked Questions About Carepatron
Common questions buyers ask before choosing Carepatron.
Carepatron is a Telemedicine Software. Carepatron offers Live Chat, Alert Notifications, Patient Records Management, Reminders, Payments and many more functionalities.
Carepatron is a strong fit if: You are a clinician or care coordinator seeking secure video consultations anywhere.; You need to share progress notes and documents easily with referring providers.. Consider alternatives if: You require complex EHR integrations typical of large hospital systems.; You need extensive custom workflows or enterprise-grade compliance features..
Buyers commonly note the following limitations of Carepatron: Limited information on advanced features or integrations; Unclear pricing details; No publicly available user ratings or reviews.
Some top alternatives to Carepatron includes MyClinic, Doxy.me, Teledentix, Chiron Health and VSee.
Carepatron offers Freemium, Subscription pricing models
The starting price is not disclosed by Carepatron. You can visit Carepatron pricing page to get the latest pricing.
Ready to try it?
Get started with Carepatron
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
