9.8
Spot Score
Doxy.me Review: Is It The Right Telemedicine Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAAdd to compare
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
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SpotSaaS Analysis for Doxy.me
Doxy.me is a telemedicine software widely used by healthcare providers, medical office administrators, and telehealth coordinators. With a 4.3/5 rating from 780 reviews, it is broadly validated as a reliable solution in the telemedicine space.
Doxy.me excels in providing secure real-time video visits, which is crucial for maintaining patient confidentiality and trust. Additionally, its easy medication tracking and patient progress monitoring features streamline the workflow for healthcare professionals. However, users should be aware that the platform offers limited customization options, which may not meet the needs of all practices.
Quick facts about Doxy.me
What is Doxy.me?
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine, track progress and even receive naloxone if needed. The doctor can keep track of his patients’ health issues, enter new medications etc. with the use of this software.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Doxy.me was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Doxy.me
- Use cases
- Telemedicine providers, Behavioral health clinics, Primary care practices
- Team types
- Healthcare providers, Medical office administrators
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Doxy.me
Secure real-time video visits
Ease of use for both patients and providers
Ability to track patient medications and progress
Is Doxy.me right for you?
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
Choose Doxy.me if
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
What buyers should know before shortlisting Doxy.me
Doxy. me is a robust telemedicine solution that prioritizes patient convenience and security.
Its user-friendly interface and essential features make it suitable for both patients and providers.
Doxy.me pros and cons
- Doxy.me pros
Secure real-time video visits
Ease of use for both patients and providers
Ability to track patient medications and progress
- Doxy.me cons
Limited advanced clinical features
Lack of detailed pricing information
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What is the pricing of Doxy.me?
Doxy.me reviews and ratings
Buyer sentiment
Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.
What buyers like
- Ease of use
- Video quality
- Patient accessibility
Common complaints
- Limited advanced features
- Pricing transparency
- See if Doxy.me fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Doxy.me?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Care Summary is a comprehensive software feature designed to provide a concise and organized overview of a patient's medical history and cur…
File transfer refers to the process of transferring or sharing electronic data between devices or systems. This feature allows users to send…
The General Data Protection Regulation or GDPR is a regulatory framework that establishes standards for acquiring and processing personal da…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Patient Portal is a feature that allows patients to access and manage their healthcare information and interactions with their healthcare pr…
Patient Queue is a software feature that manages the flow of patients in a medical or healthcare setting. It serves as a virtual queueing sy…
Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Personalized URL, also known as a custom URL or vanity URL, is a unique and customizable web address that is created to direct users to a sp…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Doxy.me security and data handling
Key compliance certifications and security features for IT and security teams evaluating Doxy.me.
Certifications
Security features
Developer & data
Alternatives to Doxy.me
Doxy.me Support Options
Frequently Asked Questions About Doxy.me
Common questions buyers ask before choosing Doxy.me.
Doxy.me is a Telemedicine Software. Doxy.me offers Live Chat, Alert Notifications, Patient Records Management, Reminders, File Transfer and many more functionalities.
Doxy.me is a strong fit if: You need a straightforward, browser-based telemedicine platform without downloads.; You want integrated medication tracking and patient progress monitoring features.. Consider alternatives if: You represent a large hospital system needing complex EHR integrations.; You require advanced clinical tools or detailed pricing transparency..
Buyers commonly note the following limitations of Doxy.me: Limited advanced clinical features; Lack of detailed pricing information; Potentially insufficient for large enterprise needs.
Some top alternatives to Doxy.me includes MyClinic, DrCare247, 1upHealth, Upvio and ACETIAM.
Doxy.me offers Free Trial, Subscription pricing models
The starting price is not disclosed by Doxy.me. You can visit Doxy.me pricing page to get the latest pricing.
Ready to try it?
Get started with Doxy.me
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].