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Amwell vs OnCall Health Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

OnCall Health

4.5(131 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…

OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.

SpotSaaS Analysis

AmwellOnCall Health

The core difference between Amwell and OnCall Health lies in their primary functionalities; Amwell focuses on comprehensive telemedicine solutions with integrated patient monitoring, while OnCall Health specializes in on-call scheduling and medication management. Amwell is ideal for medium to large healthcare organizations, whereas OnCall Health caters to both small and large enterprises looking for patient engagement tools.

- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Ideal for organizations needing comprehensive telehealth solutions - Focuses on licensed U.S. physicians

- Best for healthcare providers - Specializes in on-call scheduling - Offers medication refill tracking - Provides a white label mobile app - Ideal for small and large enterprises - Enhances patient engagement through integrated tools

Amwell vs OnCall Health — at a glance

FeatureAmwellOnCall Health
Rating3.3 / 54.5 / 5
Reviews2,124131
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUS

Key differences between Amwell and OnCall Health

  • User satisfaction: OnCall Health scores higher with a 4.5-star average.
  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Amwell vs OnCall Health — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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OnCall Health
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

OnCall Health

Best for healthcare providers needing integrated on-call and medication management.

Choose if
  • You require centralized on-call scheduling combined with medication refill tracking.
  • Your organization values a white label mobile app for patient engagement.
  • You are a healthcare clinic or medical practice with nursing and physician users.
Consider alternatives if
  • You are a very small practice or individual practitioner sensitive to unclear pricing.
  • Your organization lacks telemedicine or on-call scheduling needs.

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. OnCall Health: Best for healthcare providers needing integrated on-call and medication management.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessLarge Enterprises
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How do Amwell and OnCall Health Compare on Features?

Total Features

9 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Amwell and OnCall Health on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      OnCall Health pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Amwell User Reviews & Rating Comparison

      User Ratings

      3.3

      (based on 2124 reviews)

      4.5

      (based on 131 reviews)

      Rating Distribution

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      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

      What buyers like

      • Ease of use
      • Physician interaction quality
      • Prescription management

      Common complaints

      • Pricing transparency
      • Feature limitations

      Buyer sentiment

      Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details.

      What buyers like

      • Ease of managing on-call schedules
      • User-friendly mobile app
      • Effective medication refill tracking

      Common complaints

      • Opaque pricing structure
      • Limited integration information

      Pros and Cons

      • Intuitive interface comparable to face-to-face visits

      • Integration of computerized and manual diagnosis by licensed U.S. physicians

      • Features like electronic prescriptions with refill reminders

      • Pricing is quotation based and not publicly available

      • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

      • Centralized management of on-call scheduling

      • White label smartphone app for patient engagement

      • Medication refill module tailored for nursing and physicians

      • Pricing not publicly disclosed, requiring sales contact

      • Limited information on integration capabilities

      Media and Screenshots

      Screenshots

      No screenshots available.

      Click Edit

      4 Screenshots

      Top Alternatives to Amwell and OnCall Health in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amwell or OnCall Health?
      OnCall Health edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Amwell and OnCall Health offer a free trial?
      Neither Amwell nor OnCall Health currently lists a free trial.
      What is the starting price of Amwell vs OnCall Health?
      Amwell starts at Contact for pricing. OnCall Health starts at Contact for pricing.
      What are the top alternatives to Amwell?
      Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
      What are the top alternatives to OnCall Health?
      Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.

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