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8.2

Spot Score

OnCall Health

OnCall Health Review: Is It The Right Telemedicine Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRHIPAA

4.5

131 verified reviews
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OnCall Health offers custom pricing plan

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SpotSaaS Analysis for OnCall Health

OnCall Health is a telemedicine software solution frequently used by healthcare administrators and nursing staff in small businesses and large enterprises. With a 4.5/5 rating from 131 user reviews, it is broadly validated as a reliable choice for telemedicine providers and clinics.

The platform excels in comprehensive on-call management and offers a white label app, making it a cost-effective solution for medical practices with on-call scheduling needs. However, potential users should be aware that it has limited customization options, which may require additional training for staff to fully utilize its capabilities.

Quick facts about OnCall Health

Rating4.5/5 (131 reviews) | SpotScore: 8.2/10Best forHealthcare administrators, nursing staffPricingSubscription pricing listed publiclyDeploymentBrowser Based, Android/iOS, Windows/MacTop strengthComprehensive on-call managementWatch-outLimited customization options

What is OnCall Health?

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication refill module is designed with nursing staff and physicians in mind, providing accurate data collection and patient follow-up. Whether user chooses OnCall Prime or OnCall Prime Plus, the system delivers convenience, accountability and cost savings.

Pricing

  • OnCall Health offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
HIPAA
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

  • Installed - Mac

OnCall Health Screenshots

OnCall Health was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider OnCall Health

Use cases
Telemedicine providers, Healthcare clinics, Medical practices with on-call scheduling needs
Team types
Nursing staff, Physicians
Company size
Small Business, Large Enterprises
Workflow style
Simple and streamlined
Setup complexity
Medium

Why teams choose OnCall Health

  • Centralized management of on-call scheduling

  • White label smartphone app for patient engagement

  • Medication refill module tailored for nursing and physicians

Is OnCall Health right for you?

Best for healthcare providers needing integrated on-call and medication management.

Choose OnCall Health if

  • You require centralized on-call scheduling combined with medication refill tracking.
  • Your organization values a white label mobile app for patient engagement.
  • You are a healthcare clinic or medical practice with nursing and physician users.

Consider alternatives if

  • You are a very small practice or individual practitioner sensitive to unclear pricing.
  • Your organization lacks telemedicine or on-call scheduling needs.

What buyers should know before shortlisting OnCall Health

OnCall Health provides a robust platform for managing telemedicine needs, featuring a white label app and efficient scheduling. Its focus on medication management and follow-up makes it a valuable tool for healthcare teams.

Pros and cons

OnCall Health pros and cons

  • OnCall Health pros
  • Centralized management of on-call scheduling

  • White label smartphone app for patient engagement

  • Medication refill module tailored for nursing and physicians

  • OnCall Health cons
  • Pricing not publicly disclosed, requiring sales contact

  • Limited information on integration capabilities

4.5/5 rating

Ready to try it?

Get started with OnCall Health

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare OnCall Health side-by-side with top Telemedicine Software alternatives.

Spruce
AnywhereCare
CloudVisit Telemedicine
+7 more
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What is the pricing of OnCall Health?

OnCall Health uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingOnCall Health offers custom pricing
Pricing Model
SubscriptionQuotation Based

OnCall Health reviews and ratings

Buyer sentiment

Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details.

What buyers like

  • Ease of managing on-call schedules
  • User-friendly mobile app
  • Effective medication refill tracking

Common complaints

  • Opaque pricing structure
  • Limited integration information

4.5

Very Good

Based on 131 ratings & 0 reviews

What are the features of OnCall Health?

23%

Feature coverage

6 of 26 tracked features

File transfer refers to the process of transferring or sharing electronic data between devices or systems. This feature allows users to send…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…

Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…

Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…

Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…

Security & Compliance

OnCall Health security and data handling

Key compliance certifications and security features for IT and security teams evaluating OnCall Health.

Certifications

GDPR✓ Certified
HIPAA✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

OnCall Health Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationToronto, Ontario

Connect with OnCall Health

Frequently Asked Questions About OnCall Health

Common questions buyers ask before choosing OnCall Health.

OnCall Health is a Telemedicine Software. OnCall Health offers Live Chat, Patient Records Management, Reminders, File Transfer, Payments and many more functionalities.

OnCall Health is a strong fit if: You require centralized on-call scheduling combined with medication refill tracking.; Your organization values a white label mobile app for patient engagement.. Consider alternatives if: You are a very small practice or individual practitioner sensitive to unclear pricing.; Your organization lacks telemedicine or on-call scheduling needs..

Buyers commonly note the following limitations of OnCall Health: Pricing not publicly disclosed, requiring sales contact; Limited information on integration capabilities; Potentially less suitable for very small or individual practitioners due to pricing model.

Some top alternatives to OnCall Health includes Spruce, AnywhereCare, CloudVisit Telemedicine, Mend and MyClinic.

OnCall Health offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the OnCall Health as of now.

The starting price is not disclosed by OnCall Health. You can visit OnCall Health pricing page to get the latest pricing.

Ready to try it?

Get started with OnCall Health

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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