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Acumatica vs Odoo CRM vs Bigin by Zoho CRM Comparison

Last updated:

Acumatica

4.5(616 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Acumatica is a pioneering Cloud-based ERP solution tailored for small and medium-sized businesses. It offers industry-specific editions and seamless cross-functional workflows to enhance operational efficiency. Whether w…

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Acumatica leads on user satisfaction with a 4.5-star rating across 616 reviews.

Acumatica vs Odoo CRM vs Bigin by Zoho CRM — at a glance

FeatureAcumaticaOdoo CRMBigin by Zoho CRM
Rating4.5 / 54.0 / 54.6 / 5
Reviews616128294
Starting priceContact for pricing$7.25 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryERP SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalGlobal

Key differences between Acumatica and Odoo CRM

  • Pricing: Odoo CRM starts at $7.25 /Month. Acumatica pricing is not publicly listed.
  • Free trial: Odoo CRM offers a free trial; Acumatica does not.
  • Target audience: Acumatica is built for Medium Business and Small Business, while Odoo CRM targets Large Enterprises and Medium Business.
  • User satisfaction: Acumatica scores higher with a 4.5-star average.
  • Deployment: Acumatica supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Acumatica vs Odoo CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Acumatica - ERP Software
Talk to an expert
Talk to an expert
Odoo CRM - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Acumatica

Cloud-based ERP excelling in automation and industry-specific workflows for SMBs.

Choose if
  • You need industry-specific ERP editions tailored to manufacturing, fintech, or e-commerce.
  • Your team requires flexible, cross-functional workflows to boost operational efficiency.
  • You want a cloud platform enabling real-time access and automation of repetitive tasks.
Consider alternatives if
  • Your organization demands extensive third-party integrations beyond Acumatica’s limited marketplace.
  • You prefer a simple, out-of-the-box ERP with minimal setup and a shallow learning curve.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Acumatica typically suits Medium Business and Small Business. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Acumatica is a pioneering Cloud-based ERP solution tailored for small and medium-sized businesses. It offers industry-specific editions and seamless cross-functional workflows to enhance ... Read More about Acumatica

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7.25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Acumatica

  • Cloud-Based Flexibility: With Acumatica's cloud-based platform, teams can access critical business data anytime, anywhere. This means you can collaborate smoothly with colleagues and make informed decisions on the go.
  • Scalability for Growth: As businesses evolve, Acumatica grows with them. It’s designed to accommodate everything from small startups to large enterprises, allowing managers like yourself to scale operations without the hassle of migrating to new systems.
  • Real-Time Insights: Acumatica provides powerful reporting tools that deliver real-time insights into your business performance. This feature lets executives quickly identify trends and make data-driven decisions that propel growth.
Best fit

Best fit

Acumatica

  • 10 to 500 employees
  • Fintech, SaaS, Consulting, E-commerce, Manufacturing, and Distribution
  • Typical users of Acumatica hold job titles such as CFOs, Controllers, IT Managers, Operations Managers, and Business Analysts

Odoo CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Acumatica

  • Users may seek alternatives due to specific industry needs that Acumatica does not fully address, prompting businesses to explore solutions tailored to their unique operational requirements and compliance standards.
  • Cost considerations can drive the search for alternatives, as some organizations may find competing products offer similar features at a lower price point or more favorable licensing terms.
  • Businesses experiencing rapid growth might look for more scalable options, particularly if they anticipate needing advanced functionalities that Acumatica may not readily provide as they expand.

Odoo CRM

No alternatives guidance available yet.

Software Demo

Demo

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How do Acumatica, Odoo CRM and Bigin by Zoho CRM Compare on Features?

Total Features

17 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Acumatica, Odoo CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $7.25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • One App

          • Get the insights to make smarter decisions

          • Design custom dashboards

          • Real-time reports and flow charts

          Show more +

        • Standard

          • Sales

          • Marketing

          • Sign

          Show more +

        • Custom

          • Sales

          • Marketing

          • Sign

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Odoo CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Acumatica vs Odoo CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        573

        218

        29

        6

        9

        70

        31

        15

        10

        4

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Acumatica’s powerful automation, intuitive interface, and cloud accessibility, tempered by concerns about learning curve and customization complexity.

        What buyers like

        • Ease of use
        • Automation of repetitive tasks
        • Cloud-based accessibility

        Common complaints

        • Learning curve for new users
        • Limited app marketplace and integrations

        Buyer sentiment

        Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

        What buyers like

        • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.
        • Interface is easy to navigate for non-technical users.
        • Integrates with WhatsApp, SMS, and email to automate workflows.

        Common complaints

        • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
        • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
        • Some users report the need for minor adjustments to ensure optimal usability.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Automates repetitive tasks to improve productivity and reduce errors

        • Intuitive user interface accessible even to non-developers

        • Cloud-based platform enabling anytime, anywhere access and real-time insights

        • Steeper learning curve for new users navigating features and workflows

        • Limited marketplace for additional apps and connectors

        • All-in-one solution covers various business needs.

        • Strong collaboration tools enhance team productivity.

        • Intuitive interface simplifies complex tasks.

        • Initial setup can be time-consuming.

        • May overwhelm new users with features.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Acumatica, Odoo CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Creativi Quadrati

        Creativi Quadrati

        Vectis

        Vectis

        BertinChamps

        BertinChamps

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Data Analysis - Receivables

        4 Screenshots

        Odoo CRM screenshot

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Acumatica or Odoo CRM?
        Acumatica edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Acumatica and Odoo CRM offer a free trial?
        Odoo CRM offers a free trial. Acumatica does not.
        What is the starting price of Acumatica vs Odoo CRM?
        Acumatica starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
        What are the top alternatives to Acumatica?
        Top alternatives to Acumatica include abas ERP, Epicor ERP, OnCloudERP, SAP ERP, Odoo ERP.
        What are the top alternatives to Odoo CRM?
        Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.