8.8
Spot Score
Skype for Business Review: Is It The Right Video Conferencing Software For Your Team?MIGRATED TO Microsoft Teams
MIGRATED TO Microsoft Teams
Best for SMB teams · Mid-market · Enterprise
GDPR
HIPAA
ISO 27001Skype for Business offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Skype for Business
Skype for Business is a communication tool often used by sales teams and customer service representatives in small to medium-sized businesses. With a rating of 4.2 out of 5 from 20,611 reviews, it is broadly validated as a reliable choice for both personal and professional communication needs.
Users highlight its ease of use, noting the user-friendly interface and simple navigation as key strengths. Additionally, its reliable integration with Microsoft services like Outlook enhances connectivity for smooth communication. However, some users find the extensive features overwhelming without adequate support, which can be a hurdle for new users.
Quick facts about Skype for Business
What is Skype for Business?
Skype for Business is a hosted, on-demand, cloud based service that makes it easy to host online meetings or virtual conferences in HD quality. lets you connect with any Skype user for voice and video communication, or combine Skype With the video calling tools in Microsoft Lync to have ad hoc video conferences with other Skype for Business users.
Pricing
Skype for Business offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Skype for Business Software Demo
Skype for Business was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Skype for Business
- Use cases
- Remote team meetings, Customer support communication, Small to medium business collaboration
- Team types
- Sales teams, Customer service representatives
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Skype for Business
User-friendly interface suitable for beginners
Reliable voice and video call quality
Seamless integration with Microsoft Outlook
Is Skype for Business right for you?
Best for SMBs needing reliable, easy-to-use video conferencing with Microsoft integration.
Choose Skype for Business if
- You want seamless integration with Microsoft Outlook for scheduling and communication.
- Your team consists of sales, customer service, or project managers in SMBs (1-500 employees).
- You need a simple, low-complexity setup for remote meetings and customer support calls.
Consider alternatives if
- Your organization requires extensive third-party app integrations and a broad app ecosystem.
- You need highly customizable or advanced conferencing features beyond basic video and voice calls.
What buyers should know before shortlisting Skype for Business
Skype stands out as a reliable and versatile communication tool, offering an array of features that cater to both personal and professional needs. Users appreciate its seamless video calling capabilities, clear voice quality, and easy-to-use interface across various devices.
The integration with Outlook ensures users stay connected without missing important calls or messages. Moreover, Skype's screen sharing feature is highlighted for its effectiveness in professional settings, making it a popular choice for online meetings and collaborations.
The platform's accessibility on mobile devices adds to its convenience, allowing users to stay connected on-the-go. While some minor cons are mentioned, such as occasional interface preferences and pricing, Skype continues to excel as a top choice for efficient and reliable communication.
With its long-standing reputation and trusted Microsoft backing, Skype remains a go-to solution for maintaining meaningful connections, whether for daily interactions or important business meetings.
Skype for Business pros and cons
- Skype for Business pros
User-friendly interface suitable for beginners
Reliable voice and video call quality
Seamless integration with Microsoft Outlook
- Skype for Business cons
Feature richness can be overwhelming for new users without support
Limited availability of additional apps and connectors
Ready to try it?
Get started with Skype for Business
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Skype for Business side-by-side with top Video Conferencing Software alternatives.
What is the pricing of Skype for Business?
Skype for Business uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Skype for Business reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use, reliability, and Microsoft integration, with some concerns about feature complexity and limited app extensions.
What buyers like
- Ease of use
- Call quality
- Microsoft Outlook integration
Common complaints
- Complexity for new users
- Limited app marketplace
What users are saying
SL
Sandy L
02/20/24
"Skype is the best for communication"
What do you like best about Skype? what I like the best about skype is that it is a beginner-friendly tool of communication, easy to access, and easy ...
Read more
MK
Manoj Kumar C
02/20/24
"Skype Review"
What do you like best about Skype? Skype is a very essential app for me in my daily job routine. Better connectivity for video calls and calling to ...
Read more
SA
Syed Aamir A
02/12/24
"Awesome private messenger for Startup & businesses"
What do you like best about Skype? As part of Microsoft, it's the most preferred communication tool in the world. Easy to use and lightweight to make ...
Read more
PP
Prabhu P
02/10/24
"Experience"
What do you like best about Skype? Its moat helpfully site for the business's What do you dislike about Skype?
VH
Vikas H
02/06/24
"Never miss a meeting even if you are on the run with Skype"
What do you like best about Skype? The best thing about Skpe is that you it is well integrated to your outlook and you never miss a thing. Calls are ...
Read more
MA
May Anntonette M
01/29/24
"A reliable app for communication."
What do you like best about Skype? Skype is very reliable and has been known to many to be an application that is easy to use whether in a computer or ...
Read more
What are the features of Skype for Business?
Audio Conferencing is a powerful communication tool that allows individuals or groups to connect, collaborate and hold meetings remotely thr…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Guest users are individuals who can access and use a software program without having to create an account or log in with their personal cred…
"High-definition" is the abbreviation for "high-definition." HDTV is a type of television that uses progressive or interlaced scanning, a wi…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Live Preview is a key feature in software that allows users to view and edit their work in real-time. This feature provides a preview of cha…
Meeting Scheduler is a powerful feature that simplifies the process of scheduling meetings. It allows users to efficiently set up and manage…
Notification Blocker is a useful feature that allows users to control and manage incoming notifications on their devices. It effectively blo…
Polls or voting is a software feature that allows users to gather opinions, feedback, and preferences from a group of people. It is a method…
Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote…
A virtual whiteboard is a modern and dynamic tool that allows users to collaborate, plan, and visualize ideas or concepts in a digital forma…
Skype for Business security and data handling
Key compliance certifications and security features for IT and security teams evaluating Skype for Business.
Certifications
Security features
Developer & data
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Skype for Business Support Options
Frequently Asked Questions About Skype for Business
Common questions buyers ask before choosing Skype for Business.
Skype for Business is a Video Conferencing Software. Skype for Business offers Live Chat, Polls (Voting), Screen Sharing, File Sharing, HD Video Streaming and many more functionalities.
Skype for Business is a strong fit if: You want seamless integration with Microsoft Outlook for scheduling and communication.; Your team consists of sales, customer service, or project managers in SMBs (1-500 employees).. Consider alternatives if: Your organization requires extensive third-party app integrations and a broad app ecosystem.; You need highly customizable or advanced conferencing features beyond basic video and voice calls..
Buyers commonly note the following limitations of Skype for Business: Feature richness can be overwhelming for new users without support; Limited availability of additional apps and connectors; Lack of advanced customization options.
Some top alternatives to Skype for Business includes Livestorm, Whereby, Zoom, Cisco Webex Meetings and eyeson.
Skype for Business offers Quotation Based pricing model
The starting price is not disclosed by Skype for Business. You can visit Skype for Business pricing page to get the latest pricing.
Ready to try it?
Get started with Skype for Business
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].