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9.3

Spot Score

Reamaze - Help Desk Software

Reamaze Pricing Plans & Top Alternatives in 2025

Revolutionizing customer support for seamless communication.

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Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Automated Routing
  • Call Me Option

Pricing

  • Starts from $27.55/User/Month when Billed Yearly

  • Free Trial available

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Reamaze Pricing

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Free Trial

  • Yes, It's available

Reamaze Pricing

  • Starts from $27.55/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

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Reamaze Pricing Plans Explained

Basic

  • Unlimited Email Inboxes

  • Live Chat

  • Social Media Channels

  • Public/Internal FAQ

  • Workflow Automation (Macros)

  • Response Templates

  • Website Integration

  • Chatbots

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Pro

  • Includes features of Basic plan, plus

  • Manage Multiple Brands in one Account

  • Live View of Site Visitors

  • Advanced Reporting

  • SMS and Voice Channels

  • Custom Hosted Domain

  • Customizable Email Appearance

  • Status Page

Plus

  • Includes features of Pro plan, plus

  • Peek (Live Screensharing)

  • Departments (Staff Groups)

  • Staff Performance Reporting

  • Staff Shifts and Vacation Days

  • Customizable Staff Roles

  • Customer Satisfaction Ratings

  • In-Chat Video Calls

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Enterprise

Screenshots of the Reamaze Pricing Page

Disclaimer: Pricing information for Reamaze is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Reamaze?

  • The Lite edition may lack some advanced automation, reporting, or integration capabilities that growing businesses require, prompting users to explore more robust options.

  • Some users might find Reamaze’s customization of workflows and ticket management less flexible compared to competitors with deeper configurability.

  • Reamaze is well suited for small to mid-sized teams, but very large organizations might find it less equipped to handle complex support demands or massive ticket volumes.

  • Businesses requiring advanced features may find the Pro edition pricing less competitive or cost-effective compared to alternatives offering similar or broader feature sets.

  • Although Reamaze supports key integrations, companies with extensive or specialized tech stacks may find fewer native integrations than other help desk platforms.

  • Users who prioritize mobile support management may find the mobile interface or app functionality less comprehensive than some market leaders.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Reamaze software offers Free Trial.

Reamaze offers Free Trial, Subscription, Quotation Based.

The starting price of Reamaze is $27.55/User/Month when Billed Yearly

Reamaze Support Options

Customer Service

Business Hours

Online

Location

San Jose, California

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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