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Pipeline CRM vs monday sales CRM by monday.com vs Bigin by Zoho CRM Comparison

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Pipeline CRM

4.5(1,467 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams c…

monday sales CRM by monday.com

Starting at $12 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Pipeline CRM leads on user satisfaction with a 4.5-star rating across 1,467 reviews.

Pipeline CRM vs monday sales CRM by monday.com vs Bigin by Zoho CRM — at a glance

FeaturePipeline CRMmonday sales CRM by monday.comBigin by Zoho CRM
Rating4.5 / 54.6 / 5
Reviews1,467294
Starting price$25 /User/Month$12 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalGlobalGlobal

Key differences between Pipeline CRM and monday sales CRM by monday.com

  • Pricing: Pipeline CRM starts at $25 /User/Month, while monday sales CRM by monday.com starts at $12 /user/month.
  • Target audience: Pipeline CRM is built for Freelancers / Consultants and Medium Business, while monday sales CRM by monday.com targets Large Enterprises and Medium Business.
  • Deployment: Pipeline CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; monday sales CRM by monday.com supports SaaS/Web/Cloud.

Compare Pipeline CRM vs monday sales CRM by monday.com vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pipeline CRM - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Pipeline CRM

Best CRM for SMBs needing simple, customizable sales pipeline management.

Choose if
  • You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.
  • You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.
  • You need affordable CRM software with customizable fields tailored to your sales workflow.
Consider alternatives if
  • Your company requires advanced CRM features and enterprise-grade capabilities.
  • You depend heavily on deep third-party app integrations and extensive plugin ecosystems.

monday sales CRM by monday.com

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Pipeline CRM typically suits Freelancers / Consultants and Medium Business. monday sales CRM by monday.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its ... Read More about Pipeline CRM

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $12 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.1/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

11-50 employees51-200 employees
50-500 employees.
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pipeline CRM

  • Workflow Management: With Pipeline CRM, you can easily manage your team's sales processes, keeping everyone organized and focused on closing deals. Tasks and communications are centralized for quick access.
  • Improved Collaboration: This tool builds a collaborative environment where team members can share insights and updates in real-time. Managers can more easily track progress and confirm that everyone is aligned toward common goals.
  • Data-Driven Insights: Pipeline CRM provides reliable analytics that allow you to make informed decisions. With detailed reports and dashboards, you'll gain a clearer understanding of your sales performance and customer interactions.

monday sales CRM by monday.com

  • Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
  • Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
  • Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.
Best fit

Best fit

Pipeline CRM

  • 11 to 200 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

monday sales CRM by monday.com

  • 50-500 employees.
  • Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Pipeline CRM

  • Users may seek alternatives to Pipeline CRM due to specific feature gaps, such as limited customization options or a lack of advanced analytics that better suit their business needs and sales processes.
  • Organizations experiencing rapid growth might require more scalable solutions that can handle increased data and user volumes, prompting them to explore other CRM systems with robust support for expansion.
  • Teams that prioritize user experience may look for alternatives if they find Pipeline CRM's interface less intuitive or harder to navigate compared to competitors with more user-friendly designs.

monday sales CRM by monday.com

  • Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
  • Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
  • Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.

Software Demo

Demo

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How do Pipeline CRM, monday sales CRM by monday.com and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pipeline CRM, monday sales CRM by monday.com and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $12 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Start Plan

          • 1 Sales Pipeline

          • People

          • 250 Deals per account (Active deals)

          Show more +

        • Develop

          • 2 Sales Pipelines

          • People

          • 2500 Deals per account (Active deals)

          Show more +

        • Grow

          • 5 Sales Pipelines

          • People

          • Unlimited Deals per account (Active deals)

          Show more +

        • Basic CRM

          $15

          /user/month

          • Unlimited customizable pipelines

          • Unlimited contacts

          • Unlimited boards

          Show more +

        • Standard CRM

          $20

          /user/month

          • Advanced account, contact, & deal management

          • 2-way email integration with Gmail and Outlook

          • Activity management

          Show more +

        • Pro CRM

          $33

          /user/month

          • Sales forecasting

          • Email tracking & automations

          • Google Calendar sync

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pipeline CRM pricing
        monday sales CRM by monday.com pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Pipeline CRM vs monday sales CRM by monday.com User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        581

        269

        51

        14

        8

        12

        8

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and customization, with some concerns about limited advanced features and integration depth.

        What buyers like

        • Ease of use
        • Customizability
        • Affordability

        Common complaints

        • Limited advanced features
        • Integration limitations

        What buyers like

        • Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.
        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        Common complaints

        • Initial learning curve for some users due to feature depth and customization options.
        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.
        • Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly and intuitive interface enabling quick onboarding

        • Highly customizable fields and layouts to fit specific workflows

        • Affordable pricing providing excellent value for small businesses

        • Limited advanced features compared to more robust CRM platforms

        • Occasional clunkiness in navigation and usability

        • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        • Initial learning curve for some users due to feature depth and customization options.

        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Pipeline CRM, monday sales CRM by monday.com, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Fujifilm

        Fujifilm

        Monograma

        Monograma

        Matific

        Matific

        Adobe

        Adobe

        NBC

        NBC

        Coca-Cola

        Coca-Cola

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        List View screenshot

        3 Screenshots

        Customize board with columns screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pipeline CRM or monday sales CRM by monday.com?
        Pipeline CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pipeline CRM and monday sales CRM by monday.com offer a free trial?
        Yes, both Pipeline CRM and monday sales CRM by monday.com offer a free trial.
        What is the starting price of Pipeline CRM vs monday sales CRM by monday.com?
        Pipeline CRM starts at $25 /User/Month. monday sales CRM by monday.com starts at $12 /user/month.
        What are the top alternatives to Pipeline CRM?
        Top alternatives to Pipeline CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to monday sales CRM by monday.com?
        Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.