8.4
Spot Score
Pike13 Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market
Starts from $129 / Month
Safety Before Skill
NapTown
CrossFit Metro EastTrusted by many companies including Safety Before Skill
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Pike13?
Pike13 is an ideal cloud-based solution created for small business owners who are stuck with paperwork for client information management. With our scheduling software, clients can easily register for your classes and our client management software makes engaging with customers a breeze since their data and communication is automated. With our integration with Looker, business intelligence doesn't get any better. Get Pike13 today and go beyond the limitations of paper.
Pricing
Starts from $129 / Month
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Pike13 Software Demo
Pike13 was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Pike13
- Team types
- Individuals, Medium Business
Why teams choose Pike13
Automates client management to save time.
User-friendly scheduling features enhance engagement.
Integration with Looker provides business intelligence.
Is Pike13 right for you?
What buyers should know before shortlisting Pike13
Pike13 is a robust and user-friendly platform tailored for small business owners, particularly those in service-based industries like gyms, studios, and fitness facilities. The software stands out for its clean, intuitive interface and mobile-first design, enabling seamless functionality on both desktop and mobile devices without the need for a dedicated app.
Its wide-ranging features, including appointment scheduling, payroll management, recurring billing, and client management, provide an all-in-one solution for streamlining operations. The added benefits of Mailchimp integration and built-in analytics for tracking business metrics further enhance the software's utility.
Additionally, exceptional customer support earns praise, as users find the team responsive and solution-oriented. While the platform has strong positives, some users note minor frustrations, such as occasional complexity in managing one-time or walk-in clients and slight limitations in visual customization.
However, these drawbacks are outweighed by the tool’s overall functionality and reliability. For small business owners seeking efficiency and simplicity, Pike13 is a compelling choice.
Pike13 pros and cons
- Pike13 pros
Automates client management to save time.
User-friendly scheduling features enhance engagement.
Integration with Looker provides business intelligence.
- Pike13 cons
Limited to small business applications.
May not meet the needs of larger organizations.
Ready to try it?
Get started with Pike13
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Pike13 side-by-side with top CRM Software alternatives.
What is the pricing of Pike13?
Pike13 Pricing Plans
BUSINESS
$129
/Month
Staff schedule management
Client schedule management
Attendance Tracking
Automated billing and payments
Integrated merchant processing
Show more +
PRO
$179
/Month
Includes the features Business plan, plus
Zapier integration
Emma integration
A dedicated account manager
Waiver e-signature collection
Show more +
Pike13 reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 53 reviews, with clear strengths and a few common watchouts.
What buyers like
- User-friendly and intuitive interface, with a clean design that simplifies navigation.
- Mobile-friendly with seamless functionality on smartphones, matching desktop performance, eliminating the need for a dedicated app.
- Efficient for managing scheduling, billing, payroll, and membership, making it ideal for small businesses and gyms.
Common complaints
- Some processes, like handling one-time or walk-in customers, can be tedious due to manual data entry requirements.
- Limited advanced customization options and certain features missing that could enhance functionality further.
- Visual representations and analytic tools can feel lacking for users looking for in-depth insights into their business.
What users are saying
C
Cristina
11/29/21
Neat interface without cluttering features
PROS: Pike13 has a super smooth and neat UI without too much unnecessary stuff. This makes the tool simple and easy to browse and use. CONS: Checking ...
Read more
M
Margarita
04/22/21
I use Pike13 before
PROS: Pike13 UI is very neat and smooth to navigate, thus I don’t experience any difficulties when using it. And it loads a similar web platform that ...
Read more
M
Minnie
04/03/21
Our small enterprise runs well with this platform
PROS: Pike13 is a helpful platform for busy small company owners like me. It efficiently handles payroll of employees, regular payments as well as ...
Read more
H
Henriette
06/26/20
Amazing online platform for management purposes
PROS: Gives me excellent user experience, especially since all of its features and options are helpful for my job. It helps me complete tasks faster ...
Read more
K
Kiarra
06/26/20
Complete business managing tool with great support
PROS: Pike13 has a user support team that I can trust all the time, which is very important because the platform has some complex features that I need ...
Read more
AU
Anonymous User
10/24/19
"Pike13 is a life savor when it comes to a small business"
What do you like best about Pike13? I really enjoy pike13 because I am able to track billing, recurring payments, staff payroll. It really helps out ...
Read more
- See if Pike13 fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Pike13?
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Pike13 security and data handling
Key compliance certifications and security features for IT and security teams evaluating Pike13.
Certifications
Developer & data
Alternatives to Pike13
Recommended
Streamline your sales and build ...
9.0
Excellent
Pike13 Customers
Safety Before Skill
NapTown
CrossFit Metro East
Pike13 Support Options
Frequently Asked Questions About Pike13
Common questions buyers ask before choosing Pike13.
Pike13 is a CRM Software. Pike13 offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of Pike13: Limited to small business applications.; May not meet the needs of larger organizations.; Basic customization options could be restrictive..
Some top alternatives to Pike13 includes Bigin by Zoho CRM, DinamikCRM, Claritysoft, SimpleCRM and AllClients.
Pike13 offers Subscription pricing model
The starting price of Pike13 is $129/Month
Free buyer scorecard
Evaluate Pike13 with the CRM software buyer scorecard
A weighted CRM software scorecard to assess Pike13 objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Ready to try it?
Get started with Pike13
Get connected with the team for a personalised demo.
CRM Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].