7.4
Spot Score
Effortless customer service for ultimate satisfaction.
User Ratings
Main Features
Pricing
PhaseWare Tracker offers custom pricing plan
Free Trial available
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8.8
Spot Score
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Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
7.8
Spot Score
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Product Description
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read moreCommon Features
Real-time Dashboard
Enriched Notifications
Audit Trail
+ 2 more
Unique Features
Auto-Assign (Incidents)
Root-cause Diagnosis
Incident Prioritization
+ 2 more
Pricing
Free Trial available, Try Now
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
