ServicePRO vs Mint Service Desk Comparison
ServicePRO
Starting at $22 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointment…
Mint Service Desk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with…
Mint Service Desk leads on user satisfaction with a 4.7-star rating across 94 reviews.
SpotSaaS Analysis
ServicePROMint Service Desk
The core difference between ServicePRO and Mint Service Desk lies in their target audience and functionality; ServicePRO lacks specific details on company size and use cases, while Mint Service Desk is tailored for small to medium IT support teams seeking a straightforward, integrated cloud service desk solution. Ideal buyers for ServicePRO are those looking for a basic service management tool without specific requirements, whereas Mint Service Desk is perfect for small to medium businesses that prioritize ease of use and integration.
- Basic service management tool - Price: $22 - No specific company size listed - No specific best use case provided - Lacks integrated features - Suitable for general service needs
- Best for small to medium IT support teams - Integrated cloud service desk solution - Easy access with low setup complexity - Includes ticketing, time tracking, and calendar tools - Specifically designed for small and medium businesses - Focused on user-friendly experience
ServicePRO vs Mint Service Desk — at a glance
| Feature | ServicePRO | Mint Service Desk |
|---|---|---|
| Rating | 3.9 / 5 | 4.7 / 5 |
| Reviews | 27 | 94 |
| Starting price | $22 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2 | — |
| Data residency | US | Global |
Key differences between ServicePRO and Mint Service Desk
- Pricing: ServicePRO starts at $22 /User/Month. Mint Service Desk pricing is not publicly listed.
- Free trial: ServicePRO offers a free trial; Mint Service Desk does not.
- User satisfaction: Mint Service Desk scores higher with a 4.7-star average.
- Deployment: ServicePRO supports SaaS/Web/Cloud, Mobile - Android; Mint Service Desk supports SaaS/Web/Cloud.
ServicePRO vs Mint Service Desk — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium IT support teams needing simple, integrated cloud service desk.
- You want a cloud-based platform with easy access and low setup complexity.
- You need integrated tools like ticketing, time tracking, and calendar in one system.
- You prefer instant wizards to streamline daily support operations and save time.
- Your organization requires extensive customization beyond standard service desk features.
- You need an on-premise deployment or highly secure environment not supported by this tool.
ServicePRO typically suits Large Enterprises and Medium Business. Mint Service Desk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More about ServicePRO | Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and ... Read More about Mint Service Desk |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare ServicePRO and Mint Service Desk on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
Data Residency | 🇺🇸 US | 🌐 Global |
ServicePRO User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment highlighting ease of use and integrated support features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Veale Wasbrough Vizards  The Withlacoochee River Electric Cooper  The Pennine Acute Hospitals NHS | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  5 Screenshots |
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Videos |  3 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServicePRO or Mint Service Desk?
- Mint Service Desk edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ServicePRO and Mint Service Desk offer a free trial?
- ServicePRO offers a free trial. Mint Service Desk does not.
- What is the starting price of ServicePRO vs Mint Service Desk?
- ServicePRO starts at $22 /User/Month. Mint Service Desk starts at Contact for pricing.
- What are the top alternatives to ServicePRO?
- Top alternatives to ServicePRO include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.
- What are the top alternatives to Mint Service Desk?
- Top alternatives to Mint Service Desk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.