7.7
SpotScore
LinkedChat Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $9 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is LinkedChat?
LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is required. You can add as many agents as you want, ensuring quick and effective customer support. With LinkedChat, you can stay connected with your customers on any device. Say goodbye to customer frustration and hello to happy customers with LinkedChat.
Pricing
Starts from $9 / Month when Billed Yearly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
LinkedChat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider LinkedChat
- Team types
- Large Enterprises, Medium Business
Why teams choose LinkedChat
No additional software simplifies setup.
Quick onboarding allows for immediate use.
Supports multiple channels for diverse communication.
Is LinkedChat right for you?
What buyers should know before choosing LinkedChat
LinkedChat provides a seamless customer experience by enabling direct communication through popular channels without requiring additional software. Its ease of use makes it accessible for teams.
LinkedChat pros and cons
- LinkedChat pros
No additional software simplifies setup.
Quick onboarding allows for immediate use.
Supports multiple channels for diverse communication.
- LinkedChat cons
Limited analytics may hinder performance tracking.
Customization options may not meet all needs.
Ready to try it?
Get started with LinkedChat
Start your free trial — no credit card required.
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See how it stacks up
Compare LinkedChat side-by-side with top Live Chat Software alternatives.
What is the pricing of LinkedChat?
LinkedChat Pricing Plans
Startup
Unlimited operators
1 live chat widget
Unlimited bandwidth
Unlimited domains
Full widget customization
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Business
Unlimited operators
2 live chat widgets
Unlimited bandwidth
Unlimited domains
Full widget customization
Show more +
Enterprise
Unlimited operators
5 live chat widgets
Unlimited bandwidth
Unlimited domains
Full widget customization
Show more +
Weighing your options?
Not sure if LinkedChat fits your budget?
LinkedChat reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 46 reviews, with strong overall satisfaction.
What buyers like
- Seamless customer experience
- Multiple channel support
- No additional software needed
Common complaints
- Limited analytics features
- Basic customization options
- May not suit all industries
Are you using LinkedChat?
- See if LinkedChat fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of LinkedChat?
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
LinkedChat security and data handling
Key compliance certifications and security features for IT and security teams evaluating LinkedChat.
Certifications
Developer & data
Alternatives to LinkedChat
Effortless customer service for the ...
9.3
Very Good
LinkedChat Support Options
Frequently Asked Questions About LinkedChat
Common questions buyers ask before choosing LinkedChat.
LinkedChat is a Live Chat Software. LinkedChat offers Visitor Targeting, Persistent Chat, Offline Form and many more functionalities.
Buyers commonly note the following limitations of LinkedChat: Limited analytics may hinder performance tracking.; Customization options may not meet all needs..
Some top alternatives to LinkedChat includes ZoomInfo Chat, Chaport, Freshdesk Messaging (Formerly Freshchat), Chatlio and ChatBlazer.
LinkedChat offers Free Trial, Subscription pricing models
The starting price of LinkedChat is $9/Month when Billed Yearly
Free buyer scorecard
Evaluate LinkedChat with the live chat software buyer scorecard
A weighted live chat software scorecard to assess LinkedChat objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
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Ready to try it?
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].