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7.7

Spot Score

LinkedChat - Live Chat Software

LinkedChat Review: Is It The Right Live Chat Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

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Starts from $9 / Month when Billed Yearly

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What is LinkedChat?

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is required. You can add as many agents as you want, ensuring quick and effective customer support. With LinkedChat, you can stay connected with your customers on any device. Say goodbye to customer frustration and hello to happy customers with LinkedChat.

Pricing

  • Starts from $9 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

LinkedChat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider LinkedChat

Team types
Large Enterprises, Medium Business

Why teams choose LinkedChat

  • No additional software simplifies setup.

  • Quick onboarding allows for immediate use.

  • Supports multiple channels for diverse communication.

Is LinkedChat right for you?

What buyers should know before shortlisting LinkedChat

LinkedChat provides a seamless customer experience by enabling direct communication through popular channels without requiring additional software. Its ease of use makes it accessible for teams.

Pros and cons

LinkedChat pros and cons

  • LinkedChat pros
  • No additional software simplifies setup.

  • Quick onboarding allows for immediate use.

  • Supports multiple channels for diverse communication.

  • LinkedChat cons
  • Limited analytics may hinder performance tracking.

  • Customization options may not meet all needs.

4.3/5 rating
46 verified reviews
Free trial available

Ready to try it?

Get started with LinkedChat

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Still comparing?

See how it stacks up

Compare LinkedChat side-by-side with top Live Chat Software alternatives.

ZoomInfo Chat
LiveChat
ProProfs Chat
+8 more
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LinkedChat reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 46 reviews, with strong overall satisfaction.

What buyers like

  • Seamless customer experience
  • Multiple channel support
  • No additional software needed

Common complaints

  • Limited analytics features
  • Basic customization options
  • May not suit all industries

4.3

Very Good

Based on 49 ratings & 46 reviews

Rating Distribution

Excellent

(29)

Very Good

(11)

Good

(4)

Poor

(1)

Poor

(1)

What users are saying

AK

Aditya Kumar R

06/15/23

5 out of 5

"Linked Chat Review: A platform to Communicate"

What do you like best about LinkedChat? LinkedChat allows us to get connected to our friends simply and effectively. Moreover its user-friendly ...

Read more

NA

Niyantika A

06/09/23

4 out of 5

"Good professional chat box"

What do you like best about LinkedChat? It gives a pop up message. Also provide AI generated replies. It has multiple features such as video chat, ...

Read more

SA

Swathi A

06/01/23

5 out of 5

"LinkedIn Chat"

What do you like best about LinkedChat? InMail: InMail is a messaging feature on LinkedIn that allows users to send messages to professionals who are ...

Read more

AU

Anonymous User

05/30/23

3.5 out of 5

"Powerful live chat software"

What do you like best about LinkedChat? LinkedChat has an intuitive and user-friendly interface, offering seamless live chat functionality with ...

Read more

SS

Shamsher S

05/25/23

3.5 out of 5

"Easy setup"

What do you like best about LinkedChat? Easy setup, large community and less code and best customer support What do you dislike about LinkedChat?

QS

Quinn S

05/25/23

4 out of 5

"LinkedChat Review"

What do you like best about LinkedChat? What I like best about LinkedChat is the user friendly set up it has. It is very easy to access recent ...

Read more

What are the features of LinkedChat?

17%

Feature coverage

4 of 24 tracked features

With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…

Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…

Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…

With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…

Security & Compliance

LinkedChat security and data handling

Key compliance certifications and security features for IT and security teams evaluating LinkedChat.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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8.2

Very Good

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8.2

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Help & Contact

LinkedChat Support Options

Customer ServiceOnline
LocationNA

Connect with LinkedChat

Frequently Asked Questions About LinkedChat

Common questions buyers ask before choosing LinkedChat.

LinkedChat is a Live Chat Software. LinkedChat offers Visitor Targeting, Persistent Chat, Offline Form and many more functionalities.

Buyers commonly note the following limitations of LinkedChat: Limited analytics may hinder performance tracking.; Customization options may not meet all needs..

Some top alternatives to LinkedChat includes ZoomInfo Chat, LiveChat, ProProfs Chat, Crisp and Liveo.Chat.

LinkedChat offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the LinkedChat as of now.

The starting price of LinkedChat is $9/Month when Billed Yearly

Ready to try it?

Get started with LinkedChat

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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