"Very personalized service" for you and "magic" for your clients
(39 ratings)
Starts from $150/User/Month
9.1/10
Spot Score
Starts from $150
Yearly plans
Show all features
Hero
$150
/User/Month
Communicate on all channels, out-of-the-box including voice, email, chat, and social
Natively built-in voice and IVR
All the details about a customer is available in a single view
Match customers with the best service hero with People Match
See a customer's entire conversation history, no matter what channel they come from, in a single view
Leverage a single knowledge base to publish answers across all channels and languages
Understand team performance across agents, channels, and conversations with historic and real-time reporting
Integrations that make it easy to work with the applications for teams
Super Hero
$180
/User/Month
Includes features of Hero plan, plus
Custom reporting with Insight Builder to simplify creating reports and dashboards
99.9% uptime to keep the business running
Increased API capacity to make it easy to work with all applications and data
Premium 24x7 Support
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Disclaimer: Pricing information for Gladly is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
9.2/10
Spot Score
Pricing Models:
Offers Subscription
Quotation available: Get a Free Quote
Free Trial:
Pricing Models:
Does not Offer Subscription
Quotation available: Get a Free Quote
Free Trial:
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
San Francisco, California
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].