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Compare Gladly vs AzureDesk vs Zendesk Support vs Zoho Desk

Gladly - Help Desk Software
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AzureDesk - Help Desk Software
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Overview

Description

Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More

AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an ... Read More

Entry Level Pricing
  • Starts from $150
  • Starts from $33 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.1/10

8.5/10

User Ratings

4.8

(39)

4.6

(85)
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Software Demo

Demo

Features

Total Features

38 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $150
          • $33 , Billed Yearly
          Pricing Plans
          • Not Available
          • Plus

            • Email Addresses: Unlimited

            • Agents: Unlimited

            • Collaboration Features

            Show more +

          Pricing Pagegladly pricingazuredesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          712

          Very Good

          138

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          20

          Very Good

          7

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Porsche

          Porsche

          Crate and Barrel

          Crate and Barrel

          Ralph Lauren

          Ralph Lauren

          Comstrat

          Comstrat

          talaw

          talaw

          abm

          abm

          Media and Screenshots

          Screenshots
          Chat screenshot

          1 Screenshots

          Product screenshot

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          AzureDesk offers Free Trial, but Gladly does not.

          Gladly is designed for Large Enterprises, Medium Business and Small Business.

          AzureDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Gladly Starts at $150/User/Month whereas for AzureDesk Starts at $33/User/Month when Billed Yearly.

          Some top alternatives to Gladly includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

          Some top alternatives to AzureDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, Help Desk Premier, Revelation helpdesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].