Compare Gladly vs Gorgias vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Gladly (850) Get Quote Get Quote	Gorgias (497) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More
Entry Level Pricing	Starts from $150	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.1/10	9.6/10
User Ratings	4.8 (39)	4.3 (87)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	38 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$150	$10
Pricing Plans	Not Available	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 39 reviews)	4.3 (based on 87 reviews)
Rating Distribution	Excellent 712 Very Good 138 Good 0 Poor 0 Terible 0	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Loop

Customers

Customers	Porsche Crate and Barrel Ralph Lauren	Steve Madden RadioShack Bokksu

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias offers Free Trial, but Gladly does not.

Gladly is designed for Large Enterprises, Medium Business and Small Business.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Gladly Starts at $150/User/Month whereas for Gorgias Starts at $10.

Some top alternatives to Gladly includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Gladly vs Gorgias vs Zendesk Support vs Zoho Desk

Gladly

Gorgias

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure