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EPAY HCM vs PrimePay Comparison

Last updated:

EPAY HCM

4.7(123 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every feature of EPAY payroll has be…

PrimePay

4.6(38 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a company's payroll. Both new compani…

EPAY HCM leads on user satisfaction with a 4.7-star rating across 123 reviews.

EPAY HCM vs PrimePay — at a glance

FeatureEPAY HCMPrimePay
Rating4.7 / 54.6 / 5
Reviews12338
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep)Online
Certifications
Data residencyUSUS

Key differences between EPAY HCM and PrimePay

  • User satisfaction: EPAY HCM scores higher with a 4.7-star average.
  • Deployment: EPAY HCM supports SaaS/Web/Cloud; PrimePay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

EPAY HCM vs PrimePay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

EPAY HCM - Payroll Software
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PrimePay - Payroll Software
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EPAY HCM vs PrimePay: Biggest differences

Start here before you go deeper into features.

EPAY HCM

Best for

Large Enterprises, Medium Business

PrimePay

Best for small to mid-sized businesses needing simple, compliant payroll solutions.

Choose if
  • You need an intuitive, user-friendly payroll system with minimal technical expertise required
  • Your company values responsive and highly praised customer service support
  • You want integrated time and labor management combined with payroll to reduce errors
Consider alternatives if
  • Your organization requires dedicated account representatives for every user
  • You need highly advanced tax reporting and detailed transaction tracking features

EPAY HCM typically suits Large Enterprises and Medium Business. PrimePay tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every ... Read More about EPAY HCM

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a ... Read More about PrimePay

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.5/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.72

(123)

4.57

(38)

Best Company Size

100–10,000+ employees
10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

EPAY HCM

  • Comprehensive Workforce Management: Combines payroll, time and attendance, HR, and benefits in a unified cloud platform designed for distributed workforces.
  • Mobile-Enabled Self-Service: Lets employees and managers access schedules, time tracking, and payroll information anytime, anywhere from their mobile devices.
  • Reliable Compliance & Reporting: Helps organizations stay compliant with labor laws while providing detailed, customizable reports to manage labor costs effectively.

PrimePay

  • Flexible Payroll & HR Services: Offers cloud-based payroll, HR, and benefits administration designed to meet the needs of growing U.S. businesses.
  • Compliance-Focused Automation: Simplifies ACA, COBRA, and tax compliance through automated workflows and dedicated support.
  • Integrated Time & Labor Management: Combines time tracking with payroll to reduce errors, improve accuracy, and simplify workforce management.
Best fit

Best fit

EPAY HCM

  • 100–10,000+ employees
  • Manufacturing, logistics, healthcare, hospitality, retail, and field services
  • HR Directors, Payroll Managers, Workforce Coordinators, Compliance Officers, and Operations Managers

PrimePay

  • 10–500 employees
  • Healthcare, professional services, retail, education, nonprofits, and franchise-based businesses
  • HR Managers, Payroll Administrators, Benefits Coordinators, Finance Officers, and Business Owners
Watchouts

Reasons buyers look elsewhere

EPAY HCM

  • Organizations needing global payroll capabilities might consider providers with broader multinational compliance.
  • Companies seeking full talent management suites including recruiting and learning management may prefer larger HCM platforms.
  • Businesses prioritizing modern, intuitive mobile-first experiences could explore cloud-native workforce solutions.

PrimePay

  • Businesses needing global payroll capabilities may seek providers with multinational compliance coverage.
  • Organizations looking for end-to-end talent management, such as recruiting or performance tools, may prefer full HCM suites.
  • Companies focused on rapid growth might opt for more scalable platforms with enterprise-grade customization.

Software Demo

Demo

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Step 1 of 4

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How do EPAY HCM and PrimePay Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare EPAY HCM and PrimePay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      EPAY HCM vs PrimePay: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      EPAY HCM vs PrimePay Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      EPAY HCM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      126

      13

      3

      1

      0

      50

      5

      2

      1

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 143 reviews, with consistently positive feedback.

      What buyers like

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
      • User-friendly interface with simple navigation, both on the mobile app and website.
      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      Common complaints

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
      • Issues with login reliability, such as cases where users struggle to access accounts due to password or keyboard settings.

      Buyer sentiment

      Overall positive sentiment highlights ease of use, responsive support, and comprehensive payroll features, tempered by occasional system glitches and support inconsistencies.

      What buyers like

      • Ease of use
      • Customer service
      • Comprehensive payroll and compliance

      Common complaints

      • System errors and glitches
      • Lack of dedicated account representatives

      Pros and Cons

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

      • User-friendly interface with simple navigation, both on the mobile app and website.

      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

      • Excellent and responsive customer service with highly praised representatives

      • Intuitive and user-friendly interface requiring minimal technical expertise

      • Comprehensive payroll processing, tax filings, and reporting capabilities

      • Lack of dedicated account representatives for some users causing inefficiencies

      • Errors and frustrations related to updated features like cloud registration

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used EPAY HCM or PrimePay? Tell buyers what actually differs.

      EPAY HCM and PrimePay Customers

      Customers

      EPAY HCM_customers_0

      EPAY HCM_customers_0

      EPAY HCM_customers_1

      EPAY HCM_customers_1

      EPAY HCM_customers_2

      EPAY HCM_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      EPAY HCM Demo - HR Management

      10 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to EPAY HCM and PrimePay in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, EPAY HCM or PrimePay?
      EPAY HCM edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do EPAY HCM and PrimePay offer a free trial?
      Neither EPAY HCM nor PrimePay currently lists a free trial.
      What is the starting price of EPAY HCM vs PrimePay?
      EPAY HCM starts at Contact for pricing. PrimePay starts at Contact for pricing.
      What are the top alternatives to EPAY HCM?
      Top alternatives to EPAY HCM include Fingercheck, PrimePay, APS Payroll, SurePayroll, OnPay.
      What are the top alternatives to PrimePay?
      Top alternatives to PrimePay include Fingercheck, SurePayroll, EPAY HCM, APS Payroll, Heartland Payroll.