8.5
Spot Score
Closer Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Closer offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Closer?
Introducing Closer, a conversational platform that simplifies business communication. This all-in-one tool provides text chat, audio and video calls, presentation mode, co-browsing, and rich messaging, making it easier to connect with potential customers. Its advanced routing ensures important messages reach your inbox. Share photos, videos, and documents seamlessly with customers and schedule meetings to generate leads. From small to large companies, Closer is the go-to solution for efficient and effective communication. With its user-friendly interface, Closer makes it effortless to connect with your audience and grow your business. Experience a smarter way to communicate with Closer.
Pricing
Closer offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Closer Screenshots
Closer was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Closer
- Team types
- Large Enterprises, Medium Business
Why teams choose Closer
Combines multiple communication methods for flexibility.
Advanced routing ensures important messages are prioritized.
Is Closer right for you?
What buyers should know before shortlisting Closer
Closer offers a versatile platform for businesses to manage various communication methods, including text, audio, and video. Its advanced features make it suitable for companies looking to streamline their customer interactions.
Closer pros and cons
- Closer pros
Combines multiple communication methods for flexibility.
Advanced routing ensures important messages are prioritized.
- Closer cons
Setup may be complex for some users.
Analytics features could be lacking.
Ready to try it?
Get started with Closer
Start your free trial — no credit card required.
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Compare Closer side-by-side with top Live Chat Software alternatives.
What is the pricing of Closer?
Closer uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Closer reviews and ratings
What buyers like
- All-in-one communication tool
- Advanced routing
- Rich messaging features
Common complaints
- Complex setup
- Limited analytics
- Pricing not disclosed
What are the features of Closer?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
Your visitors can communicate directly with your agent using the Call-me feature, which allows them to do so through phone, headset, mic, an…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
A component of live chat software that allows your agents to provide face-to-face assistance online is video chat support. Agents can assist…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
Closer security and data handling
Key compliance certifications and security features for IT and security teams evaluating Closer.
Certifications
Developer & data
Alternatives to Closer
Closer Support Options
Frequently Asked Questions About Closer
Common questions buyers ask before choosing Closer.
Closer is a Live Chat Software. Closer offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form and many more functionalities.
Buyers commonly note the following limitations of Closer: Setup may be complex for some users.; Analytics features could be lacking..
Some top alternatives to Closer includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Let's Connect.
Closer offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by Closer. You can visit Closer pricing page to get the latest pricing.
Ready to try it?
Get started with Closer
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
