7.7
Spot Score
Streamline your call center operations.
User Ratings
Main Features
Pricing
Aspect Via offers custom pricing plan
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
Unique Features
Concurrency Support
Live Chat
IVR Support
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
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Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 2 more
Unique Features
Live Chat
IVR Support
Auto Call Recording
+ 1 more
Pricing
XCALLY offers custom pricing plan
8.7
Spot Score
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Product Description
The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 2 more
Unique Features
Concurrency Support
Live Chat
IVR Support
+ 1 more
Pricing
Free Trial available
PrimoDialler offers custom pricing plan
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].