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Best TruChat Alternatives — 9 Compared, With Free Tools (2026)

Explore 9 alternatives to TruChat — vetted by our editors with real user reviews, pricing, and feature comparisons.

9 free TruChat alternatives worth comparing

Quick answer

Among free live chat software alternatives to TruChat, the leaders are JivoChat, Provide Support and Giosg. JivoChat ranks number one with a SpotScore of 9.6 and 3.93★ from real users. All 9 are compared on score, rating, and price below.

Not every team clicks with TruChat, and that's fine. These 9 live chat software free alternatives give you real choices on price, features, and usability. We rank them by SpotScore, which combines real-user satisfaction with market presence, then layer in ratings and pricing. Scan the comparison table first, then read the detail for each pick.

ProductSpotScoreRatingPricingBest for
JivoChatConnect and convert with JivoChat.9.6★★★★☆ 3.93(92)Freefrom $13 /User/Monthteams of all sizes
Provide SupportEnhance customer support with effortless live chat.9.3★★★★★ 4.6(53)Freefrom $8.25/moteams of all sizes
GiosgBoost conversions and delight customers with Giosg.9.2★★★★★ 4.64(11)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
WhosOnBuild strong connections with customers through advanced chat technology.8.8★★★★☆ 4.31(19)Freefrom $33 /User/Monthteams of all sizes
CallbellElevate your customer support game with Callbell.8.8★★★★☆ 4.22(20)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
HelpwiseEfficient customer support, simplified.8.7★★★★★ 4.57(170)Freefrom $83.25/moteams of all sizes
HippoStreamline communication, boost sales.8.5★★★★☆ 3.98(20)Freefrom $17/moteams of all sizes
WebGreeterSeamless client communication, guaranteed.8.4★★★★★ 5(1)Freefrom $20 /User/Monthteams of all sizes
SignalZenStreamlined live chat for website conversions.8.3★★★★★ 4.5(1)Freefrom $25/moteams of all sizes

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

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What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Read more about JivoChat
Free Trial

9.3

SpotScore

Provide Support - Live Chat Software

Provide Support

Enhance customer support with effortless live chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Provide Support?

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Read more about Provide Support
Free Trial

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Reach in-market buyersRank above rivals2M+ buyers a year

9.2

SpotScore

Giosg - Live Chat Software

Giosg

Boost conversions and delight customers with Giosg.

Best for: SMB teams · Mid-market · Enterprise

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What is Giosg?

Giosg is a live chat platform with AI-powered lead identification tools that connect sales, marketing, and customer support teams across a single customer journey. It personalizes visitor interactions, helps teams focus on warm leads, and tracks metrics like customer lifetime value (CLV) and ...

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Free Trial·

Giosg offers custom pricing plan

8.8

SpotScore

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

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What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

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Free Trial

8.8

SpotScore

Callbell - Live Chat Software

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

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What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

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Free Trial·

Callbell offers custom pricing plan

8.7

SpotScore

Helpwise - Live Chat Software

Helpwise

Efficient customer support, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

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Free Trial·

Helpwise offers custom pricing plan

8.5

SpotScore

Hippo - Live Chat Software

Hippo

Streamline communication, boost sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Hippo?

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...

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Free Trial

8.4

SpotScore

WebGreeter - Live Chat Software

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

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What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

Read more about WebGreeter
Free Trial·

WebGreeter offers custom pricing plan

8.3

SpotScore

SignalZen - Live Chat Software

SignalZen

Streamlined live chat for website conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SignalZen?

"SignalZen is the ultimate solution for live chat on your website, now with the added convenience of being directly connected to Slack. With easy installation and integration options for popular platforms like WordPress, Joomla, and Drupal, as well as Zapier, you can easily engage with your ...

Read more about SignalZen
Free Trial

How TruChat competitors stack up

Across Live Chat Software, 9 products compete directly with TruChat. The strongest overlap is with JivoChat, Provide Support and Giosg. Each is compared against TruChat on rating, pricing and feature coverage below.

What else works like TruChat?

Searches for "sites like TruChat" and "apps like TruChat" land on the same shortlist as "TruChat alternatives" — the 9 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made our TruChat alternatives list

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

Provide Support9.3Best for teams of all sizes

Reliable and stable with minimal downtime, in use for years without major issues.

Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

Giosg9.2Best for teams of all sizes

Easy to deploy and use, with simple modification and creation of bots.

Watch for: Complexity for newcomers without proper support when utilizing the richness of features and customizations.

WhosOn8.8Best for teams of all sizes

Proactive visitor engagement

Watch for: Limited customization options

Callbell8.8Best for teams of all sizes

Multi-channel support

Watch for: Limited customization options

Helpwise8.7Best for teams of all sizes

Shared inbox functionality

Watch for: Learning curve for new users

Hippo8.5Best for teams of all sizes

Real-time chat capabilities

Watch for: Limited advanced features

WebGreeter8.4Best for teams of all sizes

Customizable solutions

Watch for: Limited advanced features

SignalZen8.3Best for teams of all sizes

Slack integration

Watch for: Limited customization options

Why teams look for a TruChat alternative

The decision to move off TruChat usually rests on a few known weak spots:

  • Limited analytics features
  • May not suit all industries
  • Pricing not disclosed

How to compare TruChat alternatives

Here's how the 9 free alternatives compare at a factual level: 9 offer a free tier; paid plans run $8.25–$83.25, with Provide Support the cheapest entry point; and WebGreeter is the highest rated at 5★ across 1 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to TruChat are WebGreeter (5.0★), Giosg (4.6★), Provide Support (4.6★). Compare all 9 alternatives side-by-side above.

When evaluating alternatives to TruChat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

TruChat starts from $30 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply TruChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a TruChat alternative with confidence

  • On a budget / just exploring: start with a free tier — JivoChat, Provide Support and Giosg let you evaluate without paying upfront.
  • If real-user ratings matter most: WebGreeter has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: JivoChat has the highest Spotsaas Score (9.6) in this list — a strong default if you're unsure.

Getting off TruChat without the headaches

Before you commit to leaving TruChat, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping TruChat open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].