Best Survey/ User Feedback Software For Small Business
Top picks for Survey/ User Feedback Software available for small business
8.6
Spot Score
Effortless surveys for student feedback.
Free trial not available
Freemium
Starts from $19/Month when Billed Yearly
8.6
Spot Score
Get actionable insights with our advanced surveys
Free trial not available
Freemium
Starts from $150/Month
8.6
Spot Score
Instantly gauge customer satisfaction with just a question.
Free trial not available
Freemium
Starts from $29/Month
Showing 41-60 out of 179

List of the Best Survey/ User Feedback Software For Small Business as of June 2026
8.6
Spot Score

Four Eyes Surveys
Effortless surveys for student feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is Four Eyes Surveys?
Four Eyes Surveys is a survey software with an intuitive, straightforward interface that is tailored for capturing feedback from students. Create surveys quickly and effortlessly, by importing existing survey templates, or building simple to complex surveys from scratch. Four Eyes can be used ...
Read more about Four Eyes SurveysStarts from $19/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

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What is SurveyNuts?
SurveyNuts is an online software service that makes it easy for businesses to seamlessly create, publish, manage and analyze surveys and user feedback using best in class usability features and configuration options. It has also developed a patent pending advanced analytics platform which can ...
Read more about SurveyNutsStarts from $150/Month, also offers free forever plan
8.6
Spot Score

Customer Thermometer
Instantly gauge customer satisfaction with just a question.
Best for: SMB teams · Mid-market · Enterprise
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What is Customer Thermometer?
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be placed on any web page makes it easy for anyone to quickly build it into a ...
Read more about Customer ThermometerStarts from $29/Month, also offers free forever plan
8.6
Spot Score
Responster
Revolutionize your surveys, stay connected with Responster.
Best for: SMB teams · Mid-market · Enterprise
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What is Responster?
Responster is an incredible survey platform that helps companies, customers, and associates stay connected. Get feedback from your crew that provides insight into what keeps them engaged and loyal. Plus, the surveys are mobile-friendly so you can access customer responses whenever and wherever. ...
Read more about ResponsterStarts from $15.83/User/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

Sogolytics
Transforming feedback into actionable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is Sogolytics?
Sogolytics is a powerful and secure online platform for creating surveys and managing customer feedback. Customize your surveys with your logo and theming, or even assign a custom URL. Spread the word via email, SMS, web, or offline. Gain valuable insights on your organization's performance as ...
Read more about SogolyticsSogolytics offers custom pricing plan
8.5
Spot Score
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What is Simplesat?
Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and sending quarterly NPS surveys via email, users can access real-time ...
Read more about Simplesat8.5
Spot Score

FlexMR InsightHub
Insight, feedback, and analysis made easy.
Best for: SMB teams · Mid-market · Enterprise
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What is FlexMR InsightHub?
InsightHub is a survey and user feedback software for creating and distributing surveys, as well as collecting, analyzing, and presenting results. As a cloud-based solution, InsightHub offers the flexibility to handle survey administration and presentation from any Internet-connected device. ...
Read more about FlexMR InsightHubFlexMR InsightHub offers custom pricing plan
8.5
Spot Score

Survmetrics
Gather feedback like a pro with Survmetrics!
Best for: SMB teams · Mid-market · Enterprise
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What is Survmetrics?
Survey Anyplace is a cross-platform web application for collecting and managing user feedback in a smart way. It allows to create, set tasks for and assign users for surveys. A built-in WebBrowser helps to create, preview and customise survey applications by just drag-and-drop. Survey Anyplace ...
Read more about Survmetrics8.5
Spot Score

QuestionStar
Empowering informed decision-making through customer feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is QuestionStar?
The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed to help companies gather critical customer insight that will drive strong, profitable business decisions ...
Read more about QuestionStarQuestionStar offers custom pricing plan
8.5
Spot Score

Qeryz
Transform data into actionable insights with Qeryz.
Best for: SMB teams · Mid-market · Enterprise
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What is Qeryz?
Qeryz is a fully integrated survey software designed for businesses, consultants and market research professionals. It offers a complete, easy to use yet powerful environment for data collection through surveys. Qeryz presents the survey or questionnaire in an appealing graphical view to the ...
Read more about Qeryz8.5
Spot Score
Respondent
Collect feedback anywhere, anytime with Respondent.
Best for: SMB teams · Mid-market · Enterprise
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What is Respondent?
Respondent is a survey software for collecting feedback on the go. It's fast and easy to use on all major devices and has the same great features as the desktop version, including automated data collection, cross platform compatibility, lightweight installation, access anywhere through the ...
Read more about RespondentRespondent offers custom pricing plan
8.5
Spot Score

Porsline
Unlock your business's full potential with Posrline.
Best for: SMB teams · Mid-market · Enterprise
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What is Porsline?
Posrline software is fast, easy to use and comprehensive. Capable of generating both quantitative and qualitative data, it allows to generate customer feedback, research and collect crucial data for all types of businesses. With full support available for the purchaser throughout the world, ...
Read more about Porsline8.4
Spot Score
Centiment
Real-time feedback for better business decisions.
Best for: SMB teams · Mid-market · Enterprise
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What is Centiment?
Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow users to collect feedback about products, services, websites, processes, and ...
Read more about CentimentCentiment offers custom pricing plan
8.4
Spot Score

ResponseSuite
Transform feedback into actionable insights with ResponseSuite.
Best for: SMB teams · Mid-market · Enterprise
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What is ResponseSuite?
The interactive survey tool is the software platform that allows for real-time data collection, dynamic question flow, and reporting. Capturing customers' feedback, attitudes and product usage information has never been so easy. Whether user currently have a paper-based customer satisfaction ...
Read more about ResponseSuite8.4
Spot Score

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What is QPoint Survey?
QPoint is the online survey/user feedback software that's built to make collection of client data fast, smart and easy. QPoint allows to create a customized survey that is quick, seamless, and ultimately more effective, while streamlining all the company data into a central collection point for ...
Read more about QPoint SurveyStarts from $22.61/Month, also offers free forever plan
8.4
Spot Score

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What is Obsurvey?
Obsurvey is a survey/ user feedback software designed to facilitate the process of collecting feedback from users. With its features such as Survey Questionnaires, Results Tables and Graphs, Obsurvey makes it easy to create surveys and gather results in real-time. All host servers are powered ...
Read more about ObsurveyStarts from $10/Month when Billed Yearly
8.4
Spot Score

Key Survey Software
Capture essential feedback with simple user surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is Key Survey Software?
The Key Software provides easy to use survey software and user feedback solutions. User can easily create surveys to capture data, send invitations, and publish results. For every task user decide to perform, the Survey Module helps to achieve the goals. Write User Stories and Surveys quickly ...
Read more about Key Survey Software8.4
Spot Score

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What is SurveyExpression?
SurveyExpression is a survey software application that allows user to create and administer surveys easily. SurveyExpression has a clean, easy to use interface, so all the staff can quickly learn how to create and conduct great surveys via the Web. Surveys are a great way for companies of all ...
Read more about SurveyExpression8.3
Spot Score

Refiner
Uncover priceless customer insights with Refiner.
Best for: SMB teams · Mid-market · Enterprise
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What is Refiner?
Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email surveys and shareable survey links add to Refiner's comprehensive toolkit, ...
Read more about Refiner8.3
Spot Score

Informizely
Capture valuable insights and improve customer experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Informizely?
Informizely is survey and user feedback software that helps companies get feedback from visitors to their websites. With its user-friendly, highly customizable question types for surveys, polls and feedback forms, Informizely is a cost-effective way to get real data back again and again.
Read more about InformizelyCompare Top Products
Frequently Asked Questions About Survey/ User Feedback Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Survey/ User Feedback Software features to evaluate are Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveySensum, Eval&GO, Refiner. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
