9.8
SpotScore

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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read more about SysAidSysAid offers custom pricing plan
9.4
SpotScore

Vision Helpdesk
Streamline your customer service with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Vision Helpdesk?
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, escalation of calls, chat/IM system integrated with the help desk statuses, knowledge base management, and ...
Read more about Vision Helpdesk9.0
SpotScore

Deskero
Streamlining customer support, one click at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Deskero?
Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...
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8.9
SpotScore

Teamwork Desk
Effortlessly improve customer support with Teamwork Desk.
Best for: SMB teams · Mid-market · Enterprise
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What is Teamwork Desk?
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read more about Teamwork DeskTeamwork Desk offers custom pricing plan
8.2
SpotScore

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What is UseDesk?
UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...
Read more about UseDeskUseDesk offers custom pricing plan
7.9
SpotScore

Helpspot
Effortlessly manage your customer support requests.
Best for: SMB teams · Mid-market · Enterprise
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What is Helpspot?
The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...
Read more about Helpspot9.7
SpotScore

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.8
SpotScore

Intercom
Boost your sales, keep your customers, and grow.
Best for: SMB teams · Mid-market · Enterprise
What is Intercom?
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...
Read more about IntercomStarts from $59/Month
9.8
SpotScore
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgentStarts from $15/User/Month, also offers free forever plan
9.7
SpotScore

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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read more about CrispStarts from $25/User/Month, also offers free forever plan
9.7
SpotScore

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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read more about Help ScoutStarts from $20/User/Month when Billed Yearly
9.6
SpotScore

Gorgias
Effortlessly manage customer interactions and relationships.
Best for: SMB teams · Mid-market · Enterprise
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What is Gorgias?
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...
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