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GetHelp Alternatives: 12 Options Compared, Including Free (2026)

Explore 12 alternatives to GetHelp — vetted by our editors with real user reviews, pricing, and feature comparisons.

Top free GetHelp alternatives, compared at a glance

Quick answer

The GetHelp alternatives buyers weigh most are Mojo Helpdesk, AzureDesk and EvantoDesk. Mojo Helpdesk ranks first with a SpotScore of 9.1 and a 4.82★ rating. Compare all 12 on score, rating, and pricing below.

There's no single best tool for everyone, so if GetHelp falls short on cost, features, or ease of use, look here. These 12 help desk software free alternatives lead the field, ranked by SpotScore (a blend of real-user satisfaction and market presence), ratings, and pricing. Compare them quickly in the table, then read each profile.

ProductSpotScoreRatingPricingBest for
Mojo HelpdeskEfficient, integrated help desk for all your needs.9.1★★★★★ 4.82(156)Freefrom $12.60/moteams of all sizes
AzureDeskEfficient help desk solutions for seamless operations.8.5★★★★★ 4.5(28)Freefrom $33 /User/Monthteams of all sizes
EvantoDeskEfficient help desk solutions for exceptional customer service.8.4★★★★★ 5(4)Freefrom $15 /User/Monthteams of all sizes
Revelation helpdeskEfficient support for happy customers.8.2★★★★★ 4.5(4)Freefrom $19/yrteams of all sizes
HappituStreamlining call center operations, one ticket at a time.★★★★★ 5(1)FreeFree Trial · Subscriptionsmall & mid-size businesses
Zoho DeskEfficient support for all your business needs.9.7★★★★ 4.39(4147)FreeFree Trial · Subscriptionteams of all sizes
SysAidStreamline IT support anytime, anywhere.9.8★★★★★ 4.65(710)FreeFree Trial · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★ 4.47(140)FreeFree Trial · Freemium · Subscriptionsmall & mid-size businesses
Help ScoutStreamline customer support with Help Scout.9.7★★★★★ 4.54(327)FreeFree Trial · Subscriptionteams of all sizes
GorgiasEffortlessly manage customer interactions and relationships.9.6★★★★★ 4.63(499)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Salesforce Service CloudCustomer service made smarter, faster, and better.9.6★★★★★ 4.99(790)FreeFree Trial · Subscriptionteams of all sizes

9.1

SpotScore

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk

Efficient, integrated help desk for all your needs.

Best for: SMB teams · Mid-market · Enterprise

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What is Mojo Helpdesk?

The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include password protected access, automated troubleshooting tools, multi site client management, security & firewall ...

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Free Trial

8.5

SpotScore

AzureDesk - Help Desk Software

AzureDesk

Efficient help desk solutions for seamless operations.

Best for: SMB teams · Mid-market · Enterprise

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What is AzureDesk?

AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With ...

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Free Trial

8.4

SpotScore

EvantoDesk - Help Desk Software

EvantoDesk

Efficient help desk solutions for exceptional customer service.

Best for: SMB teams · Mid-market · Enterprise

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What is EvantoDesk?

The EvantoDesk Help Desk Software is a quick and easy way to purchase help desk tickets from customers. The help desk software also allows customers to purchase help desk tickets from the service desk. All the data from those tickets can be exported into various file formats including csv, ...

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Free Trial

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8.2

SpotScore

Revelation helpdesk - Help Desk Software

Revelation helpdesk

Efficient support for happy customers.

Best for: SMB teams · Mid-market · Enterprise

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What is Revelation helpdesk?

Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...

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Free Trial
Happitu - Help Desk Software

Happitu

Streamlining call center operations, one ticket at a time.

Best for: SMB teams · Mid-market

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What is Happitu?

Happitu is the go-to support tool for Call Centers, enabling them to organize tickets and automate their operations with custom workflow capabilities. Its omnichannel integrations will make it easy to design scripts quickly with its user-friendly drag and drop feature. Agents are given the ...

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Free Trial

9.7

SpotScore

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

Best for: SMB teams · Mid-market · Enterprise

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What is Zoho Desk?

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Free TrialTry Free →·

Starts from $7/user/month when yearly

9.8

SpotScore

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

Best for: SMB teams · Mid-market · Enterprise

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What is SysAid?

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Free Trial·

SysAid offers custom pricing plan

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

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Free Trial·

Starts from $25/User/Month, also offers free forever plan

9.7

SpotScore

Help Scout - Help Desk Software

Help Scout

Streamline customer support with Help Scout.

Best for: SMB teams · Mid-market · Enterprise

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What is Help Scout?

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...

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Free Trial·

Starts from $20/User/Month when Billed Yearly

9.6

SpotScore

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Gorgias?

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...

Read more about Gorgias
Free TrialTry Free →·

Starts from $10

9.6

SpotScore

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...

Read more about Salesforce Service Cloud
Free TrialTry Free →·

Starts from $25/user/month when yearly

GetHelp competitors, compared

Buyers comparing GetHelp usually weigh it against these 12 help desk software competitors, starting with Mojo Helpdesk, AzureDesk and EvantoDesk. Each is compared against GetHelp on rating, pricing and feature coverage below.

What else works like GetHelp?

Searches for "sites like GetHelp" and "apps like GetHelp" land on the same shortlist as "GetHelp alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why these GetHelp alternatives stand out

Mojo Helpdesk9.1Best for teams of all sizes

Advanced help desk features

Watch for: Complex setup process

AzureDesk8.5Best for teams of all sizes

Cloud-based for easy access

Watch for: Limited customization options

EvantoDesk8.4Best for teams of all sizes

Easy ticket purchasing

Watch for: Limited features compared to competitors

Revelation helpdesk8.2Best for teams of all sizes

Streamlined ticketing system

Watch for: May lack advanced reporting features

HappituBest for small & mid-size businesses

Omnichannel integrations

Watch for: Limited analytics features

Zoho Desk9.7Best for teams of all sizes

Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

Watch for: Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

SysAid9.8Best for teams of all sizes

Internet-based solution

Watch for: Limited advanced features

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Help Scout9.7Best for teams of all sizes

Scalable for growing teams

Watch for: Can be overwhelming for new users

Gorgias9.6Best for teams of all sizes

Centralized customer interactions

Watch for: Limited third-party integrations

Salesforce Service Cloud9.6Best for teams of all sizes

Intuitive user interface

Watch for: Complex setup process

Why teams look for a GetHelp alternative

Most people weighing a GetHelp alternative are reacting to the same handful of pain points:

  • Limited advanced features
  • Basic analytics
  • May require training
  • Not suitable for large teams

What a good GetHelp alternative should have

A quick data read across all 12 help desk software free alternatives: 12 offer a free tier; paid plans run $12.6–$33, with Mojo Helpdesk the cheapest entry point; and EvantoDesk is the highest rated at 5 across 4 reviews.

Our ranking criteria.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to GetHelp are EvantoDesk (5.0★), Happitu (5.0★), Salesforce Service Cloud (5.0★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to GetHelp, prioritize: Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management, Knowledge Base, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply GetHelp is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which GetHelp alternative belongs in your final few?

  • On a budget / just exploring: start with a free tier — Mojo Helpdesk, AzureDesk and EvantoDesk let you evaluate without paying upfront.
  • If real-user ratings matter most: EvantoDesk has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Mojo Helpdesk has the highest Spotsaas Score (9.1) in this list — a strong default if you're unsure.

How to leave GetHelp behind

Switching away from GetHelp is safest in stages. Export your data, verify the new tool can import it, and confirm the features you depend on. Run a pilot first, then migrate fully, keeping GetHelp running until you've validated the fit. Free trials above help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].