Progressive Dialer
Progressive dialing is a "middle ground" solution between manual and more advanced predictive dialer solutions. When making outbound calls, a progressive dialer, like a predictive dialer, is used to remove the need for agents to dial consumer phone numbers manually. Progressive dialers are used in customer service, distribution, telemarketing, collections, and any other sector requiring making outbound calls from a list but not burden call center personnel with the actual dialing. Schedule appointment reminders within the dialer queue by recording your voice in a WAV file or starting an Auto Dialer script.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
