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Compare ZIWO vs CircleLoop vs Nextiva

ZIWO - Call Center Software
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Overview

Description

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

Entry Level Pricing
  • Starts from $109
  • Starts from $6.45
Free Trial Availability
Spotsaas Score

8.9/10

9.1/10

User Ratings

4.3

(96)
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Software Demo

Demo

Features

Total Features

11 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $109
          • $6.45
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          28

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          125

          Very Good

          8

          Good

          6

          Poor

          12

          Terible

          20

          Expert's Review generated by AI

          ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more

          CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

          Pros and Cons
          • Automated detection of phone number country codes enhances convenience and efficiency.

          • Easy access and navigation through different options in the apps, improving user experience.

          • Excellent call tracking and recording capabilities contribute to operational efficiency.

          • User-friendly interface and design with continuous improvement efforts for better usability.

          • Occasional system freezes causing delays in operation.

          • Automatic logging out after page refresh affecting user experience.

          • Efficient and helpful customer support team that is responsive to user needs and requests.

          • Quick and seamless setup process with personalized configurations, especially for new users.

          • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

          • Good value for the service provided, making it suitable for small businesses looking to save costs.

          • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

          • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          No screenshots available.

          CircleLoop screenshot

          6 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ZIWO and CircleLoop offer a Free Trial.

          ZIWO is designed for Large Enterprises, Medium Business and Small Business.

          CircleLoop is designed for Freelancers, Medium Business and Small Business.

          Pricing for ZIWO Starts at $109/User/Month whereas for CircleLoop Starts at $6.45/User/Month.

          Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

          Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].