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Wrike vs Insightly vs Bigin by Zoho CRM Comparison

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Wrike

4.6(2,062 reviews)

Starting at $0 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Wrike is a web-based project management software designed to enhance team collaboration, streamline workflows, and boost productivity. It provides real-time visibility into project progress, ensuring teams stay aligned w…

Insightly

4.2(879 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates with Gmail and Outlook so reps c…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Wrike leads on user satisfaction with a 4.6-star rating across 2,062 reviews.

Wrike vs Insightly vs Bigin by Zoho CRM — at a glance

FeatureWrikeInsightlyBigin by Zoho CRM
Rating4.6 / 54.2 / 54.6 / 5
Reviews2,062879294
Starting price$0 /user/month$29 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryProject Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between Wrike and Insightly

  • Pricing: Wrike starts at $0 /user/month, while Insightly starts at $29 /User/Month.
  • User satisfaction: Wrike scores higher with a 4.6-star average.
  • Deployment: Wrike supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Insightly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Wrike vs Insightly vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Wrike - Project Management Software
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Insightly - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Wrike

Best for mid-sized teams needing flexible, collaborative project management.

Choose if
  • You manage projects in marketing, IT, or product teams within 50-5000 employees.
  • You require customizable workflows with drag-and-drop task management and real-time updates.
  • You want integrated time-tracking and comprehensive reporting for accountability and progress visibility.
Consider alternatives if
  • You are a freelancer or very small team needing a simple, minimal learning curve tool.
  • You need advanced Gantt charting or multi-layered dashboards for complex project visualization.

Insightly

Best for mid-sized teams needing flexible CRM with strong email integration.

Choose if
  • You want a unified platform managing contacts, leads, deals, and opportunities.
  • Your team values built-in real-time messaging for seamless collaboration.
  • You require syncing capabilities with Outlook and Gmail for streamlined workflows.
Consider alternatives if
  • You need advanced reporting and analytics beyond basic CRM capabilities.
  • You rely heavily on mobile app features with full desktop parity.

Bigin by Zoho CRM

Best for

Small Business

Wrike: Best for mid-sized teams needing flexible, collaborative project management. Insightly: Best for mid-sized teams needing flexible CRM with strong email integration.

Description

Wrike is a web-based project management software designed to enhance team collaboration, streamline workflows, and boost productivity. It provides real-time visibility into project ... Read More about Wrike

Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates ... Read More about Insightly

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $0 , monthly
  • Starts from $29
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.2/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.56

(2062)

4.16

(879)

4.57

(294)

Best Company Size

50 to 500 employees501 to 5,000 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Wrike

  • Collaboration: Wrike lets teams communicate easily, keeping everyone informed. Real-time updates and comments reduce back-and-forth emails.
  • Customizable Workflows: With Wrike’s flexible templates, you can tailor workflows to fit your team's unique processes. This means that whether you're managing a creative project or a technical rollout, you can adapt the software to work for you.
  • Complete Reporting: As managers, you'll appreciate the in-depth reporting tools Wrike offers. From tracking project progress to analyzing team performance, these insights help you make informed decisions that drive results.

Insightly

  • Project Management: With Insightly, teams can easily manage projects from initiation to completion. Tasks, deadlines, and milestones are organized in one intuitive platform, keeping everyone aligned and focused.
  • Reliable CRM Capabilities: Insightly offers a powerful customer relationship management system that helps you maintain meaningful connections with clients. You'll find it easy to track interactions, manage leads, and build stronger relationships that drive sales.
  • Customizable Workflows: Design workflows that fit your unique business needs. Administrators can automate repetitive tasks and maintain consistent processes across teams.
Best fit

Best fit

Wrike

  • 50 to 5,000 employees.
  • Marketing Technology, Project Management, IT Services, Consulting, SaaS, Creative Agencies.
  • Project Managers, Marketing Managers, Product Managers, Operations Managers, Team Leaders.

Insightly

  • 1 to 500 employees
  • SaaS, Consulting, Marketing Technology (Martech), and Sales Automation
  • roles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Wrike

  • Users may find Wrike's pricing structure to be higher than expected, prompting them to explore more budget-friendly project management tools that offer similar features without the additional costs.
  • Some teams may require a more intuitive user interface, leading them to consider alternatives that prioritize ease of use and quick onboarding for new users.
  • Organizations with specific integration needs might look for solutions that seamlessly connect with their existing software stack, as Wrike may lack compatibility with certain applications.

Insightly

  • Users may seek alternatives if they require more advanced customization options for workflows and dashboards, as Insightly's flexibility might not meet specific business needs or unique processes.
  • Businesses looking for enhanced reporting capabilities may explore other CRM solutions that offer more robust analytics tools, which can provide deeper insights into customer interactions and sales performance.
  • Companies with larger teams might consider alternatives that support more extensive user management features, as Insightly's user limits and pricing tiers could be restrictive for growing organizations.

Software Demo

Demo

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How do Wrike, Insightly and Bigin by Zoho CRM Compare on Features?

Total Features

48 Features

30 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Wrike, Insightly and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $0 , monthly
        • $29
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Wrike pricing
        Insightly pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Wrike vs Insightly User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        1471

        350

        78

        22

        29

        502

        253

        72

        40

        10

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Wrike's ease of use and flexibility, though some users find the learning curve steep and desire more advanced dashboard and charting features.

        What buyers like

        • Ease of use
        • Workflow customization
        • Collaboration features

        Common complaints

        • Learning curve
        • Limited advanced dashboard and Gantt chart capabilities

        Buyer sentiment

        Overall positive sentiment highlights ease of use, collaboration features, and integration capabilities, with some concerns about mobile functionality and pricing.

        What buyers like

        • Ease of use
        • Collaboration features
        • Integration with email platforms

        Common complaints

        • Limited mobile app functionality
        • Insufficient advanced reporting

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Easy-to-use interface with drag-and-drop task management

        • Flexible customization of workflows and templates

        • Collaborative features like real-time updates and @mention tagging

        • Steep learning curve for beginners to master advanced features

        • Limited high-level dashboard capabilities for managing complex team structures

        • Unified platform for managing contacts, leads, deals, and opportunities

        • Built-in real-time messaging for team collaboration

        • Seamless syncing with Outlook and Gmail

        • Reporting tools lack robustness for advanced analytics

        • Mobile app has limited features compared to desktop

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Wrike, Insightly, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Walmart

        Walmart

        Siemens

        Siemens

        Airbnb

        Airbnb

        4over LLC

        4over LLC

        Savanta

        Savanta

        Atlanta Eats

        Atlanta Eats

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Wrike demo

        3 Screenshots

        Marketing

        9 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Wrike or Insightly?
        Wrike edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Wrike and Insightly offer a free trial?
        Yes, both Wrike and Insightly offer a free trial.
        What is the starting price of Wrike vs Insightly?
        Wrike starts at $0 /user/month. Insightly starts at $29 /User/Month.
        What are the top alternatives to Wrike?
        Top alternatives to Wrike include Quickbase , Smartsheet, ClickUp, Jira, Basecamp.
        What are the top alternatives to Insightly?
        Top alternatives to Insightly include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.