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Vtiger vs Nutshell vs Bigin by Zoho CRM Comparison

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Vtiger

4.3(705 reviews)

Starting at $12 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your team, and collaborate efficiently…

Nutshell

4.3(983 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features a sleek design that is easy to…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Vtiger leads on user satisfaction with a 4.3-star rating across 705 reviews.

Vtiger vs Nutshell vs Bigin by Zoho CRM — at a glance

FeatureVtigerNutshellBigin by Zoho CRM
Rating4.3 / 54.3 / 54.6 / 5
Reviews705983294
Starting price$12 /user/month$16 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalUSGlobal

Key differences between Vtiger and Nutshell

  • Pricing: Vtiger starts at $12 /user/month, while Nutshell starts at $16 /User/Month.
  • Target audience: Vtiger is built for Freelancers / Consultants and Large Enterprises, while Nutshell targets Large Enterprises and Medium Business.
  • User satisfaction: Vtiger scores higher with a 4.3-star average.
  • Deployment: Vtiger supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Nutshell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Vtiger vs Nutshell vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Vtiger - CRM Software
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Nutshell - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Vtiger

Best for medium businesses needing highly customizable, all-in-one CRM functionality.

Choose if
  • You require extensive no-code customization of modules, workflows, and reports.
  • Your team needs a centralized customer database with real-time updates.
  • You want a single platform covering sales, marketing, support, and project management.
Consider alternatives if
  • You prioritize a modern, visually appealing user interface and design.
  • Your enterprise demands advanced API integrations and high-volume data operations.

Nutshell

Best for SMBs needing an easy, customizable CRM with strong support.

Choose if
  • You want a CRM with an intuitive, easy-to-use interface and quick setup.
  • Your team needs flexible workflows and pipelines tailored to specific business processes.
  • You value responsive customer support with onboarding and ongoing training resources.
Consider alternatives if
  • Your business requires advanced reporting and analytics capabilities for decision-making.
  • You rely heavily on large-scale bulk email marketing campaigns for outreach.

Bigin by Zoho CRM

Best for

Small Business

Vtiger: Best for medium businesses needing highly customizable, all-in-one CRM functionality. Nutshell: Best for SMBs needing an easy, customizable CRM with strong support.

Description

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your ... Read More about Vtiger

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features ... Read More about Nutshell

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Starts from $16 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.3/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.28

(983)

4.57

(294)

Best Company Size

50-500 employeesMedium Business
11-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Vtiger

  • Streamlined Customer Relationship Management: Vtiger simplifies the way you manage customer interactions, making it easier for your team to track communications, sales, and support inquiries all in one place. As a manager, you’ll appreciate the clarity it brings to your team's workflow.
  • Customizable Solutions: Whether you're an administrator looking to tailor features to fit your unique business needs or an executive wanting to align CRM processes with corporate strategy, Vtiger offers a customizable platform that adapts smoothly to your requirements.
  • With Vtiger, your team can collaborate across departments. Shared calendars and task management keep everyone informed and engaged, improving productivity and creating a more cohesive work environment.

Nutshell

  • Clear Communication: Nutshell helps your team collaborate by providing a centralized platform where you can share insights, updates, and feedback. All your project conversations stay in one place, keeping everyone aligned and informed.
  • Data Management: Nutshell's intuitive interface lets you track and manage customer interactions effectively. You can access important information with a single click, allowing you to make data-driven decisions without unnecessary clutter.
  • Customizable Workflows: Nutshell's flexibility lets you design workflows for your specific business processes. Whether you prefer agile project management or traditional approaches, it adapts to your needs and improves productivity.
Best fit

Best fit

Vtiger

  • 50-500 employees.
  • Industries include Martech, Revtech, SaaS, Consulting, and Sales Automation.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.

Nutshell

  • 11 to 200 employees
  • Sales Automation, SaaS, Consulting, and various sectors within Martech and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Vtiger

  • Steep learning curve for new CRM users — onboarding takes longer than competitors like Salesforce or HubSpot
  • Pricing higher than Zoho CRM or Pipedrive for comparable feature sets
  • Limited native integrations — teams needing Slack, Zapier, or custom API connections often switch to platforms with broader app ecosystems

Nutshell

  • Users may seek alternatives to Nutshell if they require more advanced automation features, as some competitors offer enhanced workflow capabilities that can significantly streamline sales processes and reduce manual tasks.
  • Companies with specific industry needs might look for tailored CRM solutions, as some alternatives provide niche functionalities that cater to unique business requirements or verticals, ensuring better alignment with their operations.
  • Businesses experiencing rapid growth may consider alternatives that offer scalability options, allowing them to easily expand their CRM capabilities without facing limitations as their customer base and data volume increase.

Software Demo

Demo

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  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Vtiger, Nutshell and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Vtiger, Nutshell and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , yearly
        • $16 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • ONE PILOT

          Free

          • Max users - 10

          • Max records - 3000

          • Contact Management - One View, Idle Alerts

          Show more +

        • ONE GROWTH (Standard)

          $15

          /user/month

          • Max users - 15

          • Max records - 100,000

          • Everything in One Pilot plus

          Show more +

        • ONE PROFESSIONAL (Standard)

          $42

          /user/month

          • Everything in One Growth plus

          • Salesforce Automation - Multiple Pipelines, Profile & Engagement Scoring, Lead Scoring

          • Help Desk - Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours

          Show more +

        • Browse all pricing plans
        • Nutshell

          • Contact management and communication timelines

          • Email and calendar sync

          • Customizable single sales pipeline

          Show more +

        • Nutshell Pro

          • Includes features of Nutshell plan, plus

          • Sales automation

          • Unlimited pipelines

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Vtiger pricing
        Nutshell pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Vtiger vs Nutshell User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        279

        93

        16

        5

        6

        550

        345

        73

        12

        3

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Vtiger's customization and comprehensive features but note usability and performance issues.

        What buyers like

        • Customizability
        • Comprehensive functionality
        • Centralized customer data

        Common complaints

        • Outdated interface design
        • Performance and loading issues

        Buyer sentiment

        Users generally praise Nutshell for its ease of use, strong customer support, and customizable workflows, though some note limitations in reporting and bulk email capabilities.

        What buyers like

        • Ease of use
        • Customer support
        • Customizable workflows

        Common complaints

        • Limited reporting and analytics
        • Bulk email limitations

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly customizable with custom modules, fields, workflows, and reports

        • Comprehensive functionality covering sales, marketing, support, and project management

        • Centralized customer database with real-time updates and streamlined team access

        • Interface design lacks modern aesthetics and can feel outdated

        • Steeper learning curve for advanced features and setup with limited documentation

        • Easy-to-use interface with intuitive design

        • Strong and responsive customer support with onboarding and training resources

        • Customizable workflows and pipelines tailored to business needs

        • Limited reporting and analytics features

        • Bulk email campaign limits reduce outreach scalability

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Vtiger, Nutshell, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Lenovo

        Lenovo

        Breezway

        Breezway

        Lenskart

        Lenskart

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Contacts screenshot

        7 Screenshots

        Featured Pipeline Board

        7 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Vtiger or Nutshell?
        Vtiger edges out the other on user ratings (4.3 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Vtiger and Nutshell offer a free trial?
        Yes, both Vtiger and Nutshell offer a free trial.
        What is the starting price of Vtiger vs Nutshell?
        Vtiger starts at $12 /user/month. Nutshell starts at $16 /User/Month.
        What are the top alternatives to Vtiger?
        Top alternatives to Vtiger include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Nutshell?
        Top alternatives to Nutshell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.