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Vtiger vs Nutshell vs Bigin by Zoho CRM Comparison

Last updated:

Vtiger

4.3(705 reviews)

Starting at $12 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your team, and collaborate efficiently…

Nutshell

4.4(1,483 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features a sleek design that is easy to…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Nutshell leads on user satisfaction with a 4.4-star rating across 1,483 reviews.

Vtiger vs Nutshell vs Bigin by Zoho CRM — at a glance

FeatureVtigerNutshellBigin by Zoho CRM
Rating4.3 / 54.4 / 54.3 / 5
Reviews7051,483119
Starting price$12 /user/month$16 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalUSGlobal

Key differences between Vtiger and Nutshell

  • Pricing: Vtiger starts at $12 /user/month, while Nutshell starts at $16 /User/Month.
  • Target audience: Vtiger is built for Freelancers / Consultants and Large Enterprises, while Nutshell targets Large Enterprises and Medium Business.
  • User satisfaction: Nutshell scores higher with a 4.4-star average.
  • Deployment: Vtiger supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Nutshell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Vtiger vs Nutshell vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Vtiger - CRM Software
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Talk to an expert
Nutshell - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Vtiger

Best for medium businesses needing highly customizable, all-in-one CRM functionality.

Choose if
  • You require extensive no-code customization of modules, workflows, and reports.
  • Your team needs a centralized customer database with real-time updates.
  • You want a single platform covering sales, marketing, support, and project management.
Consider alternatives if
  • You prioritize a modern, visually appealing user interface and design.
  • Your enterprise demands advanced API integrations and high-volume data operations.

Nutshell

Best for SMBs needing an easy, customizable CRM with strong support.

Choose if
  • You want a CRM with an intuitive, easy-to-use interface and quick setup.
  • Your team needs flexible workflows and pipelines tailored to specific business processes.
  • You value responsive customer support with onboarding and ongoing training resources.
Consider alternatives if
  • Your business requires advanced reporting and analytics capabilities for decision-making.
  • You rely heavily on large-scale bulk email marketing campaigns for outreach.

Bigin by Zoho CRM

Best for

Small Business

Vtiger: Best for medium businesses needing highly customizable, all-in-one CRM functionality. Nutshell: Best for SMBs needing an easy, customizable CRM with strong support.

Description

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your ... Read More about Vtiger

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features ... Read More about Nutshell

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Starts from $16 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
11-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Vtiger

  • Streamlined Customer Relationship Management: Vtiger simplifies the way you manage customer interactions, making it easier for your team to track communications, sales, and support inquiries all in one place. As a manager, you’ll appreciate the clarity it brings to your team's workflow.
  • Customizable Solutions: Whether you’re an administrator looking to tailor features to fit your unique business needs or an executive wanting to align CRM processes with corporate strategy, Vtiger offers a highly customizable platform that adapts seamlessly to your requirements.
  • Enhanced Collaboration: With Vtiger, your team can collaborate effectively across departments. Features like shared calendars and task management ensure that everyone stays informed and engaged, leading to improved productivity and a more cohesive work environment.

Nutshell

  • Streamlined Communication: Nutshell fosters collaboration by providing a centralized platform where your team can easily share insights, updates, and feedback. Imagine having all your project conversations in one place, making it easy to stay aligned and informed.
  • Enhanced Data Management: With its intuitive interface, Nutshell allows you to track and manage customer interactions effectively. You'll find that accessing vital information is just a click away, empowering you to make data-driven decisions without the clutter.
  • Customizable Workflows: Nutshell’s flexibility means you can tailor workflows to fit your unique business processes. Whether you prefer agile project management or traditional approaches, it adapts to your needs, enhancing overall productivity.
Best fit

Best fit

Vtiger

  • 50-500 employees.
  • Industries include Martech, Revtech, SaaS, Consulting, and Sales Automation.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.

Nutshell

  • 11 to 200 employees
  • Sales Automation, SaaS, Consulting, and various sectors within Martech and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Vtiger

  • Users may seek alternatives to Vtiger due to its steep learning curve, especially for teams new to CRM systems, making it challenging to onboard new users efficiently.
  • Some businesses might find Vtiger’s pricing structure less competitive compared to other CRM solutions, prompting them to explore more cost-effective options that provide similar or enhanced features.
  • The need for advanced customization and integration capabilities can drive users away from Vtiger, as they may require solutions that better align with their unique workflows and third-party applications.

Nutshell

  • Users may seek alternatives to Nutshell if they require more advanced automation features, as some competitors offer enhanced workflow capabilities that can significantly streamline sales processes and reduce manual tasks.
  • Companies with specific industry needs might look for tailored CRM solutions, as some alternatives provide niche functionalities that cater to unique business requirements or verticals, ensuring better alignment with their operations.
  • Businesses experiencing rapid growth may consider alternatives that offer scalability options, allowing them to easily expand their CRM capabilities without facing limitations as their customer base and data volume increase.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Vtiger, Nutshell and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Vtiger, Nutshell and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , yearly
        • $16 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • ONE PILOT

          Free

          • Max users - 10

          • Max records - 3000

          • Contact Management - One View, Idle Alerts

          Show more +

        • ONE GROWTH (Standard)

          $15

          /user/month

          • Max users - 15

          • Max records - 100,000

          • Everything in One Pilot plus

          Show more +

        • ONE PROFESSIONAL (Standard)

          $42

          /user/month

          • Everything in One Growth plus

          • Salesforce Automation - Multiple Pipelines, Profile & Engagement Scoring, Lead Scoring

          • Help Desk - Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours

          Show more +

        • Browse all pricing plans
        • Nutshell

          • Contact management and communication timelines

          • Email and calendar sync

          • Customizable single sales pipeline

          Show more +

        • Nutshell Pro

          • Includes features of Nutshell plan, plus

          • Sales automation

          • Unlimited pipelines

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Vtiger pricing
        Nutshell pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Vtiger vs Nutshell User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        279

        93

        16

        5

        6

        530

        345

        73

        12

        3

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Vtiger's customization and comprehensive features but note usability and performance issues.

        What buyers like

        • Customizability
        • Comprehensive functionality
        • Centralized customer data

        Common complaints

        • Outdated interface design
        • Performance and loading issues

        Buyer sentiment

        Users generally praise Nutshell for its ease of use, strong customer support, and customizable workflows, though some note limitations in reporting and bulk email capabilities.

        What buyers like

        • Ease of use
        • Customer support
        • Customizable workflows

        Common complaints

        • Limited reporting and analytics
        • Bulk email limitations

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Highly customizable with custom modules, fields, workflows, and reports

        • Comprehensive functionality covering sales, marketing, support, and project management

        • Centralized customer database with real-time updates and streamlined team access

        • Interface design lacks modern aesthetics and can feel outdated

        • Steeper learning curve for advanced features and setup with limited documentation

        • Easy-to-use interface with intuitive design

        • Strong and responsive customer support with onboarding and training resources

        • Customizable workflows and pipelines tailored to business needs

        • Limited reporting and analytics features

        • Bulk email campaign limits reduce outreach scalability

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Lenovo

        Lenovo

        Breezway

        Breezway

        Lenskart

        Lenskart

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Contacts screenshot

        7 Screenshots

        Featured Pipeline Board

        7 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Vtiger or Nutshell?
        Nutshell edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Vtiger and Nutshell offer a free trial?
        Yes, both Vtiger and Nutshell offer a free trial.
        What is the starting price of Vtiger vs Nutshell?
        Vtiger starts at $12 /user/month. Nutshell starts at $16 /User/Month.
        What are the top alternatives to Vtiger?
        Top alternatives to Vtiger include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Nutshell?
        Top alternatives to Nutshell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

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