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Userlike vs tawk.to vs ZoomInfo Chat Comparison

Last updated:

Userlike

4.5(382 reviews)

Starting at $90 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…

tawk.to

3.9(233 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply s…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Userlike leads on user satisfaction with a 4.5-star rating across 382 reviews.

Userlike vs tawk.to vs ZoomInfo Chat — at a glance

FeatureUserliketawk.toZoomInfo Chat
Rating4.5 / 53.9 / 5
Reviews382233
Starting price$90 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Userlike and tawk.to

  • Pricing: Userlike starts at $90 /Month. tawk.to pricing is not publicly listed.
  • Free trial: Userlike offers a free trial; tawk.to does not.
  • User satisfaction: Userlike scores higher with a 4.5-star average.
  • Deployment: Userlike supports SaaS/Web/Cloud; tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Userlike vs tawk.to vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Userlike - Live Chat Software
Talk to an expert
Talk to an expert
tawk.to - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Userlike, tawk.to vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Userlike

Best for SMBs needing integrated website and mobile messaging chat support.

Choose if
  • You want seamless integration of website chat with WhatsApp and Messenger.
  • Your team requires good conversation memory for improved customer service.
  • You need a flexible, feature-rich platform with strong customer support responsiveness.
Consider alternatives if
  • Your company demands extensive UI customization beyond provided templates.
  • You prefer a very simple chat tool without advanced features or complexity.

tawk.to

Best free live chat for small to mid-sized businesses needing easy setup.

Choose if
  • You want a no-cost solution with automation and 24/7 support-like features.
  • Your team needs a simple, user-friendly interface for real-time customer engagement.
  • You operate multiple websites and want centralized chat management.
Consider alternatives if
  • Your enterprise requires extensive widget customization to match branding.
  • You need highly reliable, responsive customer support and stable mobile apps.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Userlike: Best for SMBs needing integrated website and mobile messaging chat support. tawk.to: Best free live chat for small to mid-sized businesses needing easy setup.

Description

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge ... Read More about tawk.to

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $90 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.2/10

9.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.47

(382)

3.92

(233)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Userlike has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Userlike, tawk.to and ZoomInfo Chat Compare on Features?

Total Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Userlike, tawk.to and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $90 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Userlike pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Userlike, tawk.to vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Userlike, tawk.to vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✗ No

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Userlike vs tawk.to User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        293

        155

        12

        1

        1

        176

        48

        6

        8

        36

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations.

        What buyers like

        • Ease of use
        • Feature richness
        • Customer support responsiveness

        Common complaints

        • Initial complexity
        • Limited customization

        Buyer sentiment

        Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability.

        What buyers like

        • Ease of use
        • Cost-effectiveness
        • Real-time customer engagement

        Common complaints

        • Customer support inconsistency
        • Mobile app stability issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly and effective UI with easy implementation

        • Quick and efficient setup with a wide range of features

        • Good conversation memory retention for improved customer service

        • Initial complexity for newcomers to activate and use all features

        • Some users find the richness of options overwhelming

        • User-friendly interface with easy setup and customization

        • Real-time customer engagement with automation features

        • Robust free plan including automation bot and 24/7 support-like functionality

        • Inconsistent customer support and refund difficulties

        • Crashing issues reported on Android app

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Userlike, tawk.to, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Dashboard

        6 Screenshots

        Dashboard

        4 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Alternatives to Userlike, tawk.to, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Userlike or tawk.to?
        Userlike edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Userlike and tawk.to offer a free trial?
        Userlike offers a free trial. tawk.to does not.
        What is the starting price of Userlike vs tawk.to?
        Userlike starts at $90 /Month. tawk.to starts at Contact for pricing.
        What are the top alternatives to Userlike?
        Top alternatives to Userlike include ZoomInfo Chat, Respond.io, WebGreeter, ProProfs Chat, Chatra.
        What are the top alternatives to tawk.to?
        Top alternatives to tawk.to include ZoomInfo Chat, Crisp, Comm100 Live Chat, Customerly, Freshchat.