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Truly vs LeadDesk vs AroundDeal vs CrankWheel Comparison

Last updated:

Truly

4.6(104 reviews)

Starting at $55 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…

LeadDesk

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling volume and increase revenue. S…

AroundDeal

3.5(73 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…

CrankWheel

4.2(6 reviews)

Starting at $89 /Month

  • Large Enterprises
  • Medium Business

CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, simplifying the process of responding to…

LeadDesk leads on user satisfaction with a 4.7-star rating across 10 reviews.

Truly vs LeadDesk vs AroundDeal vs CrankWheel — at a glance

FeatureTrulyLeadDeskAroundDealCrankWheel
Rating4.6 / 54.7 / 53.5 / 54.2 / 5
Reviews10410736
Starting price$55 /User/MonthContact for pricingContact for pricing$89 /Month
Free trial Yes Yes No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareSales Engagement SoftwareSales Intelligence SoftwareSales Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalUSUS

Key differences between Truly and LeadDesk

  • Pricing: Truly starts at $55 /User/Month. LeadDesk pricing is not publicly listed.
  • Target audience: Truly is built for Large Enterprises and Medium Business, while LeadDesk targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: LeadDesk scores higher with a 4.7-star average.
  • Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LeadDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Truly vs LeadDesk vs AroundDeal vs CrankWheel — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Truly - Call Center Software
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Talk to an expert
LeadDesk - Sales Engagement Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Truly

Best for medium-sized sales teams needing real-time, multi-channel customer engagement.

Choose if
  • You require seamless Salesforce integration to streamline sales workflows and CRM updates.
  • Your team values zero-latency responses across voice, chat, and social channels for engagement.
  • You need flexible access via both desktop and mobile apps for on-the-go call management.
Consider alternatives if
  • Your organization demands extensive customization and a broad marketplace of advanced features.
  • You have new users who need extensive onboarding due to the platform’s feature complexity.

LeadDesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

AroundDeal

Best for

Large Enterprises, Medium Business, Small Business

CrankWheel

Best for

Large Enterprises, Medium Business, Small Business

Truly typically suits Large Enterprises and Medium Business. LeadDesk tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly

Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling ... Read More about LeadDesk

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal

CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, ... Read More about CrankWheel

Entry Level Pricing

  • Starts from $55 , Billed Yearly
  • Not Available
  • Not Available
  • Starts from $89

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.3/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

3.5

(73)

4.2

(6)

Best Company Size

50-500 employeesMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Truly

  • Seamless Collaboration: Truly fosters a collaborative environment that empowers teams to communicate effectively. As a manager, you’ll appreciate how it streamlines workflows, ensuring everyone is on the same page and reducing email overload.
  • Enhanced Productivity: With its intuitive interface, Truly allows your team to focus on what matters most. Administrators will find that tasks get done faster, as the software minimizes distractions and automates routine processes.
  • Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.
Best fit

Best fit

Truly

  • 50-500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

LeadDesk

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Truly

  • Users may seek alternatives to Truly if they require a wider variety of flavors or formulations, as some consumers prefer unique or specialized options that may not be available in Truly's lineup.
  • Budget-conscious individuals might consider other brands if they find similar quality products at lower prices, making cost-effectiveness a significant factor in their purchasing decisions.
  • Health-conscious consumers may explore alternatives that offer lower sugar content or cleaner ingredient lists, as they often prioritize nutritional value and transparency in their beverage choices.

LeadDesk

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Truly, LeadDesk, AroundDeal and CrankWheel Compare on Features?

Total Features

10 Features

11 Features

5 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Truly, LeadDesk, AroundDeal and CrankWheel on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $55 , Billed Yearly
          • Not Available
          • Not Available
          • $89

          Pricing Plans

          • Growth

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Truly pricing
          LeadDesk pricing

          Pricing information not available

          CrankWheel pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Not Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          HIPAA

          ✗ No

          GDPR

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          Truly vs LeadDesk vs AroundDeal User Reviews & Rating Comparison

          User Ratings

          4.2

          (based on 6 reviews)

          Rating Distribution

          114

          26

          6

          4

          0

          4

          1

          1

          0

          0

          124

          16

          11

          0

          3

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues.

          What buyers like

          • Ease of use
          • CRM integration
          • Call quality

          Common complaints

          • Feature complexity for new users
          • Limited customization options

          Buyer sentiment

          Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

          What buyers like

          • Auto and predictive dialer
          • Real-time monitoring
          • Customizable reporting

          Common complaints

          • Limited features for non-call center use
          • Can be expensive
          • Requires training for advanced features

          Buyer sentiment

          Buyer sentiment is mixed to positive across 154 reviews, with clear strengths and a few common watchouts.

          What buyers like

          • Identifies high-quality leads
          • Access to LinkedIn data
          • Deep insights

          Common complaints

          • Limited to B2B
          • Pricing can be high
          • Data accuracy issues

          Buyer sentiment

          Buyer sentiment is positive across 6 reviews, with strong overall satisfaction.

          What buyers like

          • Instant screen-sharing
          • Reduces sales cycle
          • Easy customer invitations

          Common complaints

          • Limited to screen-sharing
          • May require internet connection
          • Not suitable for large presentations

          Pros and Cons

          • Reliable metadata flow to CRM enhancing efficiency

          • Strong integration with Salesforce for efficient workflow and tracking

          • Availability of both desktop and mobile apps for flexible usage

          • Intimidating richness of features for new users without adequate support

          • Limited customization options and marketplace for advanced functionalities

          • Triples outbound calling volume with advanced dialing modes.

          • Real-time monitoring helps optimize agent performance.

          • Customizable reporting provides valuable insights.

          • May not suit teams focused on inbound sales.

          • Higher pricing can be a barrier for smaller teams.

          • Access to extensive LinkedIn data for lead generation.

          • User-friendly interface for quick navigation.

          • Deep insights help in decision-making.

          • Limited to B2B applications.

          • Pricing may be high for smaller businesses.

          • Quick and easy screen-sharing capabilities

          • Reduces sales cycle time significantly

          • Real-time engagement enhances customer experience

          • Limited features beyond screen-sharing

          • Requires stable internet connection

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Edenred

          Edenred

          Telenor

          Telenor

          Fjordkraft

          Fjordkraft

          No Customers information available.

          CrankWheel_customers_0

          CrankWheel_customers_0

          CrankWheel_customers_1

          CrankWheel_customers_1

          CrankWheel_customers_2

          CrankWheel_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          No videos available.

          video-0

          4 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Truly or LeadDesk?
          LeadDesk edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Truly and LeadDesk offer a free trial?
          Yes, both Truly and LeadDesk offer a free trial.
          What is the starting price of Truly vs LeadDesk?
          Truly starts at $55 /User/Month. LeadDesk starts at Contact for pricing.
          What are the top alternatives to Truly?
          Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
          What are the top alternatives to LeadDesk?
          Top alternatives to LeadDesk include AroundDeal, CrankWheel, ZoomInfo Engage, Tapdesk, Sales Desk.

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