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Trakdesk vs Helprace vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Trakdesk - Help Desk Software
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Helprace - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Helprace is a help desk and ticketing system that enables to run help desk in minutes. With Helprace, team will be able to manage customer tickets, schedule and manage appointments, collect ... Read More

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Starts from $9 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.6/10

8.9/10

User Ratings

4.5

(1)

4.3

(14)
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Software Demo

Demo

How do Trakdesk, Helprace, Zendesk Support and Zoho Desk Compare on Features?

Total Features

14 Features

16 Features

Unique Features

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      What Do Trakdesk, Helprace, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $9.99 , Billed Yearly
          • $9 , Billed Yearly

          Pricing Plans

          • Starter

            • Email to ticket

            • Custom Domain

            • Ticket Time Tracking

            Show more +

          • Professional

            • Includes features of Starter plan, plus

            • Announcements

            • Multiple Business Hours

            Show more +

          • Business

            • Includes features of Professional plan, plus

            • Game Mechanics

            • Portal Customization

            Show more +

          • Browse all pricing plans

          Pricing Page

          trakdesk pricinghelprace pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          Trakdesk vs Helprace vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          1

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Trakdesk

          Pros and Cons of Helprace

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Trakdesk and Helprace offer a Free Trial.

          Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

          Helprace is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Trakdesk Starts at $9.99/User/Month when Billed Yearly whereas for Helprace Starts at $9/User/Month when Billed Yearly.

          Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

          Some top alternatives to Helprace includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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