Tidio Chat vs ProProfs Chat vs ZoomInfo Chat Comparison
Tidio Chat
Starting at $12.50 /Month
- Large Enterprises
- Medium Business
"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers thr…
ProProfs Chat
Starting at $10 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representative…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
ProProfs Chat leads on user satisfaction with a 4.5-star rating across 53 reviews.
SpotSaaS Analysis
Tidio ChatProProfs ChatZoomInfo Chat
The core difference between Tidio Chat and ProProfs Chat is their pricing, with Tidio Chat at $12.50 and ProProfs Chat at $10. Both products are ideal for businesses seeking affordable chat solutions, but ProProfs Chat may appeal more to budget-conscious buyers.
- Price: $12.50 - Offers live chat features - Suitable for customer support - User-friendly interface - Integrates with various platforms - Focuses on enhancing customer engagement
- Price: $10 - Provides live chat capabilities - Ideal for small to medium businesses - Easy to set up and use - Includes analytics and reporting tools - Aims to improve customer communication
Tidio Chat vs ProProfs Chat vs ZoomInfo Chat — at a glance
| Feature | Tidio Chat | ProProfs Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | — | 4.5 / 5 | — |
| Reviews | — | 53 | — |
| Starting price | $12.50 /Month | $10 /User/Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | Global | US | US |
Key differences between Tidio Chat and ProProfs Chat
- Pricing: Tidio Chat starts at $12.50 /Month, while ProProfs Chat starts at $10 /User/Month.
- Free trial: ProProfs Chat offers a free trial; Tidio Chat does not.
- Target audience: Tidio Chat is built for Large Enterprises and Medium Business, while ProProfs Chat targets Freelancers / Consultants and Large Enterprises.
- Deployment: Tidio Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ProProfs Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Tidio Chat vs ProProfs Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Tidio Chat typically suits Large Enterprises and Medium Business. ProProfs Chat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | "Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio ... Read More about Tidio Chat | ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More about ProProfs Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.9/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Tidio Chat, ProProfs Chat and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Tidio Chat, ProProfs Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Tidio Chat vs ProProfs Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 70 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  ProProfs Chat_customers_0  ProProfs Chat_customers_1  ProProfs Chat_customers_2 | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Tidio Chat or ProProfs Chat?
- ProProfs Chat edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Tidio Chat and ProProfs Chat offer a free trial?
- ProProfs Chat offers a free trial. Tidio Chat does not.
- What is the starting price of Tidio Chat vs ProProfs Chat?
- Tidio Chat starts at $12.50 /Month. ProProfs Chat starts at $10 /User/Month.
- What are the top alternatives to Tidio Chat?
- Top alternatives to Tidio Chat include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, LiveEngage.
- What are the top alternatives to ProProfs Chat?
- Top alternatives to ProProfs Chat include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.