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SuiteCRM vs Soffront CRM vs Bigin by Zoho CRM Comparison

Last updated:

SuiteCRM

4.3(91 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, orders and the information ass…

Soffront CRM

3.8(17 reviews)

Starting at $15 /Month

  • Freelancers / Consultants
  • Large Enterprises

Soffront CRM is a leading Customer Relationship Management solution for small corporations. It is very flexible while maintaining high stability and security of stored data. It allows to perform marketing campaigns, mana…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

SuiteCRM leads on user satisfaction with a 4.3-star rating across 91 reviews.

SuiteCRM vs Soffront CRM vs Bigin by Zoho CRM — at a glance

FeatureSuiteCRMSoffront CRMBigin by Zoho CRM
Rating4.3 / 53.8 / 54.3 / 5
Reviews9117119
Starting priceContact for pricing$15 /Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalUSGlobal

Key differences between SuiteCRM and Soffront CRM

  • Pricing: Soffront CRM starts at $15 /Month. SuiteCRM pricing is not publicly listed.
  • Free trial: SuiteCRM offers a free trial; Soffront CRM does not.
  • Target audience: SuiteCRM is built for Large Enterprises and Medium Business, while Soffront CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SuiteCRM scores higher with a 4.3-star average.
  • Deployment: SuiteCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Soffront CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare SuiteCRM vs Soffront CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SuiteCRM - CRM Software
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Talk to an expert
Soffront CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

SuiteCRM

Best for

Large Enterprises, Medium Business, Small Business

Soffront CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

SuiteCRM typically suits Large Enterprises and Medium Business. Soffront CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More about SuiteCRM

Soffront CRM is a leading Customer Relationship Management solution for small corporations. It is very flexible while maintaining high stability and security of stored data. It allows to ... Read More about Soffront CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $15
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

(91)

3.8

(17)
Get pricing help
Get pricing help

Software Demo

Demo

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How do SuiteCRM, Soffront CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SuiteCRM, Soffront CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        SuiteCRM pricing
        Soffront CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        SuiteCRM vs Soffront CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        79

        23

        4

        2

        1

        8

        6

        2

        1

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 109 reviews, with strong overall satisfaction.

        What buyers like

        • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.
        • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.
        • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

        Common complaints

        • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.
        • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.
        • Reporting and email modules require improvement due to slow performance and occasional bugs.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 17 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Highly user-friendly and intuitive, making it easy to adopt for individuals and teams with minimal technical expertise.
        • Comprehensive feature set including sales tracking, workflow management, and integrations (including phone), addressing diverse business needs.
        • Offers significant customization options for tailoring to specific organizational requirements.

        Common complaints

        • Limited customization beyond standard features, potentially hindering businesses with niche needs.
        • Some users find it too simplistic or "cookie-cutter," lacking advanced functionalities found in competitors like Salesforce.
        • UI might feel outdated or basic to users looking for more modern aesthetics or advanced visual designs.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive features cover all aspects of CRM.

        • Customizable to fit specific business needs.

        • Cloud hosting allows for easy access from anywhere.

        • May require training for effective use.

        • Limited advanced analytics capabilities.

        • Highly flexible, adapting to various business needs.

        • Strong focus on data security ensures user trust.

        • Automated marketing features enhance efficiency.

        • May lack advanced features for larger businesses.

        • Basic analytics may not suffice for in-depth insights.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Oneworld Accurancy

        Oneworld Accurancy

        Humanetics

        Humanetics

        Scottish Book Trust

        Scottish Book Trust

        American Security Programs

        American Security Programs

        Diefendorf Capital Planning

        Diefendorf Capital Planning

        StoneEagle Group

        StoneEagle Group

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Lead View

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SuiteCRM or Soffront CRM?
        SuiteCRM edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SuiteCRM and Soffront CRM offer a free trial?
        SuiteCRM offers a free trial. Soffront CRM does not.
        What is the starting price of SuiteCRM vs Soffront CRM?
        SuiteCRM starts at Contact for pricing. Soffront CRM starts at $15 /Month.
        What are the top alternatives to SuiteCRM?
        Top alternatives to SuiteCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.
        What are the top alternatives to Soffront CRM?
        Top alternatives to Soffront CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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