Which is better, SugarCRM or Nimble?

Nimble edges out SugarCRM based on user ratings across 2,724 reviews. That said, the best pick depends on your workflow — SugarCRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between SugarCRM and Nimble?

Key differences between SugarCRM and Nimble include pricing (SugarCRM starts at undisclosed vs Nimble at $24.90). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both SugarCRM and Nimble offer a Free trial?

Yes, both SugarCRM and Nimble offer a Free Trial.

Who are the typical users of SugarCRM?

SugarCRM is designed for Freelancers, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Nimble?

Nimble is designed for Freelancers, Medium Business, Small Business.

What is the starting price of SugarCRM and Nimble?

The starting price of Nimble is $24.90/User/Month. Pricing for SugarCRM is unavailable.

What are the best alternatives to SugarCRM?

Some top alternatives to SugarCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Streak, Salesforce.

What are the best alternatives to Nimble?

Some top alternatives to Nimble include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agile CRM, Teamwork CRM.

SugarCRM vs Nimble vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

SugarCRM

3.9(1,139 reviews)

Starting at Contact for pricing

Free Trial
Freelancers
Large Enterprises

SugarCRM is a CRM (Customer Relationship Management) open source system, which helps businesses and users track leads and prospects, manage their sales pipeline, organize marketing campaigns and activities, send bulk ema…

View Pricing Read Reviews

Nimble

4.6(2,724 reviews)

Starting at $24.90 /User/Month

Free Trial
Freelancers
Medium Business

Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups that were initiated outside of yo…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Nimble leads on user satisfaction with a 4.6-star rating across 2,724 reviews.

SugarCRM vs Nimble vs Bigin by Zoho CRM — at a glance

Feature	SugarCRM	Nimble	Bigin by Zoho CRM
Rating	3.9 / 5	4.6 / 5	4.3 / 5
Reviews	1,139	2,724	119
Starting price	Contact for pricing	$24.90 /User/Month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Freelancers, Large Enterprises, Medium Business	Freelancers, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	Business Hours, Online	Business Hours, Online
Certifications	—	—	—
Data residency	—	—	Global

Key differences between SugarCRM and Nimble

Pricing: Nimble starts at $24.90 /User/Month. SugarCRM pricing is not publicly listed.
User satisfaction: Nimble scores higher with a 4.6-star average.
Deployment: SugarCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Nimble supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SugarCRM vs Nimble vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	SugarCRM Migrated to Sugar Sell Compare Sugar Sell Compare Sugar Sell	Nimble (296) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

SugarCRM

Best for

Freelancers, Large Enterprises, Medium Business

Nimble

Best for

Freelancers, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

SugarCRM typically suits Freelancers and Large Enterprises. Nimble tends to fit Freelancers and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	SugarCRM is a CRM (Customer Relationship Management) open source system, which helps businesses and users track leads and prospects, manage their sales pipeline, organize marketing ... Read More about SugarCRM	Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups ... Read More about Nimble	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $24.90 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available	Get Free Trial
Spotsaas Score What's this? ↗	Not Available	9.3/10	9.0/10
User Ratings Based on verified Spotsaas reviews	3.9 (1139)	4.6 (2724)	4.3 (119)
Best Company Size	—	50 to 500 employees	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SugarCRM

No key benefits available yet.

Nimble

Streamlined Collaboration: With Nimble, we can enhance team communication by centralizing contact information and interactions in one intuitive platform, ensuring everyone stays on the same page and reducing the risk of miscommunication.
Intelligent Insights: Nimble’s smart technology analyzes our relationships and engagement patterns, providing us with actionable insights that help us prioritize our outreach and strengthen our connections effectively.
Time Efficiency: By automating routine tasks such as data entry and follow-ups, Nimble allows us to focus on what truly matters—building relationships and driving our business forward.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

SugarCRM

No best-fit guidance available yet.

Nimble

50 to 500 employees
Sales Automation, SaaS, Consulting, and Revtech
Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

SugarCRM

No alternatives guidance available yet.

Nimble

Users may seek alternatives if they require more advanced CRM features that Nimble lacks, such as extensive automation tools or deeper analytics capabilities for enhanced data-driven decision-making.
Businesses with larger teams might find Nimble's pricing structure less cost-effective compared to other solutions that offer more comprehensive user management and collaboration features suited for larger organizations.
Those who prioritize integration with specific third-party applications may explore alternatives, especially if Nimble's current integrations do not align with their existing tech stack or workflow requirements.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

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Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SugarCRM, Nimble and Bigin by Zoho CRM Compare on Features?

Total Features	9 Features	10 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare SugarCRM, Nimble and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$24.90 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Nimble Business Get Started Unified Message Inbox Contact Management Calendar Sync Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	—	—
Data Residency	—	—

SugarCRM vs Nimble User Reviews & Rating Comparison

User Ratings	3.9 (based on 1139 reviews)	4.6 (based on 2724 reviews)	4.3 (based on 119 reviews)
Rating Distribution	172 81 30 6 8	238 51 4 1 2	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is mixed to positive across 297 reviews, with clear strengths and a few common watchouts. What buyers like Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation. Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking. Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users. Common complaints Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows. Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds. Outdated design of the admin panel and interface in certain areas, impacting user experience and adoption.	Buyer sentiment Buyer sentiment is very strong across 296 reviews, with consistently positive feedback. What buyers like Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease. Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup. Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts. Common complaints Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs. Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users. Mobile experience is functional but not as refined compared to desktop, with some limitations in usability.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation. Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking. Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users. Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows. Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.	Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease. Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup. Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts. Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs. Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Tyson Materion Sennheiser	sell more now Adroit The Digital Gal	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	2 Screenshots	3 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, SugarCRM or Nimble?: Nimble edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do SugarCRM and Nimble offer a free trial?: Yes, both SugarCRM and Nimble offer a free trial.
What is the starting price of SugarCRM vs Nimble?: SugarCRM starts at Contact for pricing. Nimble starts at $24.90 /User/Month.
What are the top alternatives to SugarCRM?: Top alternatives to SugarCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Streak, Salesforce.
What are the top alternatives to Nimble?: Top alternatives to Nimble include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agile CRM, Teamwork CRM.

SugarCRM vs Nimble vs Bigin by Zoho CRM Comparison

SugarCRM

Nimble

Bigin by Zoho CRM

SugarCRM vs Nimble vs Bigin by Zoho CRM — at a glance

Key differences between SugarCRM and Nimble

Compare SugarCRM vs Nimble vs Bigin by Zoho CRM — and walk away knowing which one fits.

SugarCRM

Nimble

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do SugarCRM, Nimble and Bigin by Zoho CRM Compare on Features?

Compare SugarCRM, Nimble and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

SugarCRM vs Nimble User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions