Smartsupp vs REVE Chat vs ZoomInfo Chat Comparison
Smartsupp
Starting at $10 /User/Month
- Freelancers / Consultants
- Large Enterprises
Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. Operators can customize the cha…
REVE Chat
Starting at $13.50 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to conn…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Smartsupp leads on user satisfaction with a 4.7-star rating across 330 reviews.
Smartsupp vs REVE Chat vs ZoomInfo Chat — at a glance
| Feature | Smartsupp | REVE Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.1 / 5 | — |
| Reviews | 330 | 13 | — |
| Starting price | $10 /User/Month | $13.50 /Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | US | Global | US |
Key differences between Smartsupp and REVE Chat
- Pricing: Smartsupp starts at $10 /User/Month, while REVE Chat starts at $13.50 /Month.
- Free trial: REVE Chat offers a free trial; Smartsupp does not.
- Target audience: Smartsupp is built for Freelancers / Consultants and Large Enterprises, while REVE Chat targets Large Enterprises and Medium Business.
- User satisfaction: Smartsupp scores higher with a 4.7-star average.
- Deployment: Smartsupp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; REVE Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Smartsupp vs REVE Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Smartsupp, REVE Chat vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for SMBs seeking easy, reliable live chat with strong privacy features.
- You run an e-commerce or SMB website needing straightforward visitor engagement.
- Your team values an intuitive interface with minimal downtime for prompt responses.
- You require end-to-end encryption to ensure secure customer conversations.
- Your enterprise demands extensive chat customization and complex integrations.
- You rely heavily on mobile app notifications and advanced mobile usability.
Best for small to medium businesses needing easy multichannel live chat.
- You want a user-friendly interface consolidating multiple chat channels in one window.
- You need advanced interaction features like co-browsing, voice/video chat, and screen sharing.
- You prefer quick, low-complexity setup with flexible and configurable workflow options.
- Your enterprise requires highly advanced or specialized live chat functionalities.
- You need premium, highly responsive customer support without language or reliability issues.
Large Enterprises, Medium Business, Small Business
Smartsupp: Best for SMBs seeking easy, reliable live chat with strong privacy features. REVE Chat: Best for small to medium businesses needing easy multichannel live chat.
Description | Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. ... Read More about Smartsupp | Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More about REVE Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.3/10 | 9.1/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Smartsupp, REVE Chat and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Smartsupp, REVE Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Smartsupp, REVE Chat vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
Smartsupp, REVE Chat vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Smartsupp vs REVE Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive user sentiment highlighting ease of use, reliability, and strong privacy features, tempered by some mobile app usability concerns. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the ease of use and multichannel features but express concerns about limited advanced capabilities and customer support quality. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Smartsupp, REVE Chat and ZoomInfo Chat Customers
Customers |  Dara bags  Insportline  Motorgarten | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
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Videos |  1 Videos |  1 Videos |
Alternatives to Smartsupp, REVE Chat, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Smartsupp or REVE Chat?
- Smartsupp edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Smartsupp and REVE Chat offer a free trial?
- REVE Chat offers a free trial. Smartsupp does not.
- What is the starting price of Smartsupp vs REVE Chat?
- Smartsupp starts at $10 /User/Month. REVE Chat starts at $13.50 /Month.
- What are the top alternatives to Smartsupp?
- Top alternatives to Smartsupp include ZoomInfo Chat, Lime Talk, Pure Chat, Freshdesk Messaging (Formerly Freshchat), Freshchat.
- What are the top alternatives to REVE Chat?
- Top alternatives to REVE Chat include ZoomInfo Chat, Talkative, Bold360, Provide Support, Comm100 Live Chat.