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Smartsheet vs ClickTime Comparison

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Smartsheet

4.6(2,444 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

ClickTime

4.4(388 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickTime is a web-based time tracking and resource management tool used by professional services firms, non-profits, and consulting teams that manage multiple clients, funders, or projects simultaneously. It offers prel…

Smartsheet leads on user satisfaction with a 4.6-star rating across 2,444 reviews.

Smartsheet vs ClickTime — at a glance

FeatureSmartsheetClickTime
Rating4.6 / 54.4 / 5
Reviews2,444388
Starting price$9 /month$9 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryProject Management SoftwareTime Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSUS

Key differences between Smartsheet and ClickTime

  • Pricing: Smartsheet starts at $9 /month, while ClickTime starts at $9 /User/Month.
  • User satisfaction: Smartsheet scores higher with a 4.6-star average.
  • Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ClickTime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Smartsheet vs ClickTime — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

ClickTime

Best for medium businesses needing simple, customizable time and expense tracking.

Choose if
  • You manage projects in consulting or professional services with straightforward setups.
  • Your team values an intuitive, easy-to-use interface accessible across multiple devices.
  • You require customizable categories, project-specific tracking, and configurable billing rates.
Consider alternatives if
  • You need advanced integrations or niche functionalities beyond basic time tracking.
  • Your projects involve highly complex setups requiring deep analytical reporting and filtering.

Smartsheet: Best for teams needing customizable, spreadsheet-style project management with automation. ClickTime: Best for medium businesses needing simple, customizable time and expense tracking.

Description

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

ClickTime is a web-based time tracking and resource management tool used by professional services firms, non-profits, and consulting teams that manage multiple clients, funders, or projects ... Read More about ClickTime

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $9 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.57

(2444)

Best Company Size

50-500 employees501-5,000 employees
50-500 employeesMedium Business
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartsheet

  • Streamlined Collaboration: With Smartsheet, teams can easily collaborate in real-time, ensuring that everyone is on the same page. I’ve seen how this fosters transparency and accountability within projects, making it easier for managers to keep track of progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that allow you to visualize project data at a glance. This feature empowers executives to make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.

ClickTime

  • Streamlined Time Tracking: ClickTime simplifies the time tracking process, allowing teams to log hours effortlessly. As a manager, you’ll appreciate how it reduces administrative burdens, freeing up your team to focus on their core tasks.
  • Enhanced Project Management: With ClickTime’s robust reporting features, you can easily analyze project performance and resource allocation. This means you can make informed decisions that drive efficiency and improve project outcomes.
  • Flexible Budgeting Tools: ClickTime offers customizable budgeting options that help you manage project costs effectively. You’ll find it easier to keep projects on budget, ensuring financial health for your organization.
Best fit

Best fit

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.

ClickTime

  • 50 to 500 employees
  • Consulting, Professional Services, Project Management, and Nonprofits
  • Project Managers, Resource Managers, Finance Officers, and Operations Directors
Watchouts

Reasons buyers look elsewhere

Smartsheet

  • Pricing exceeds $25/month per user for most teams — competitors like Monday.com and Asana offer similar features at $10–15/month
  • Lacks native construction and software development templates — teams in these industries typically layer in specialized tools like Procore or Jira
  • Steep learning curve requires 4–6 weeks of training for new users — alternatives like Trello and ClickUp have faster onboarding

ClickTime

  • Users may seek alternatives if they find ClickTime's pricing structure to be less competitive compared to other time-tracking software, especially for smaller teams or startups with limited budgets.
  • Some organizations may require more advanced reporting and analytics features that ClickTime lacks, prompting a search for tools that offer deeper insights into time management and project performance.
  • Integration capabilities with existing tools can be a concern; users might explore alternatives that seamlessly connect with their preferred project management or accounting software for improved workflow efficiency.

Software Demo

Demo

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How do Smartsheet and ClickTime Compare on Features?

Total Features

21 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Smartsheet and ClickTime on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • $9 , Billed Yearly

      Pricing Plans

      • Pro

        $12

        /month

        • Unlimited free Viewers

        • Gantt, grid, board, and calendar view

        • Rich formulas

        Show more +

      • Business

        $24

        /month

        • Includes features of Pro plan, plus:

        • Unlimited free Guests

        • Timeline view

        Show more +

      • Enterprise

        Custom

        • Includes features of Business plan, plus

        • AI formulas, texts, and charts

        • SAML-based SSO

        Show more +

      • Browse all pricing plans
      • Starter

        • Easy Time Tracking

        • 70+ Reports

        • Email Reminders

      • Team

        • Includes features of Starter plan, plus

        • Approval Workflows

        • Advanced Billing Rates

        Show more +

      • Premier

        • Includes features of Team plan, plus

        • Project Budgeting

        • Resource Planning

        Show more +

      • Browse all pricing plans

      Pricing Page

      Smartsheet pricing
      ClickTime pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Smartsheet User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1840

      427

      95

      34

      18

      573

      90

      17

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

      What buyers like

      • Ease of use
      • Customizability
      • Automation capabilities

      Common complaints

      • Learning curve for advanced features
      • Limited offline functionality

      Buyer sentiment

      Overall positive sentiment highlights ease of use, customization, and cross-device accessibility, with some concerns about limited advanced features and reporting depth.

      What buyers like

      • Ease of use
      • Cross-device accessibility
      • Customizability

      Common complaints

      • Limited advanced features
      • Reporting limitations

      Pros and Cons

      • Customizable and user-friendly interface accessible to beginners and experienced users

      • Strong project management features including Gantt charts, dashboards, and resource tracking

      • Automated workflows that save time and reduce manual errors

      • Advanced features have a learning curve that can challenge new users

      • Limited offline functionality can hinder use in poor internet conditions

      • Intuitive and easy-to-use interface accessible to new users

      • Cross-device accessibility for seamless time tracking on desktop, phone, and tablet

      • Highly customizable with category creation, project-specific tracking, and configurable rates

      • Limited innovation in standout features leading to repetitive user feedback

      • Lacks advanced reporting filters and analytical depth for power users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Pfizer

      Pfizer

      Whirlpool

      Whirlpool

      Western Digital

      Western Digital

      No Customers information available.

      Media and Screenshots

      Screenshots

      Select proven solutions

      7 Screenshots

      ClickTime screenshot 1

      4 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to Smartsheet and ClickTime in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartsheet or ClickTime?
      Smartsheet edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Smartsheet and ClickTime offer a free trial?
      Yes, both Smartsheet and ClickTime offer a free trial.
      What is the starting price of Smartsheet vs ClickTime?
      Smartsheet starts at $9 /month. ClickTime starts at $9 /User/Month.
      What are the top alternatives to Smartsheet?
      Top alternatives to Smartsheet include Quickbase , ClickUp, Jira, Microsoft PPM, Trello.
      What are the top alternatives to ClickTime?
      Top alternatives to ClickTime include TimeTracker App, Timesheets.com, TrackingTime, Clockify, Tick.

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