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9.4

Spot Score

When I Work - Time Tracking Software

When I Work

Streamline your workforce, boost your bottom line.

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Starts from $2/User

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What is When I Work?

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the information they need to reduce payroll expenses, increase productivity, and make smarter financial decisions.

Pricing

  • Starts from $2/User

Customer Type

  • Individuals

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

When I Work software demo

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When I Work was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

When I Work is best suited for

  • employee count

    Employee count: 10 to 500 employees

  • industries

    Industries: Hospitality, Retail, Healthcare, and Food Service

  • Job titles

    Job Titles: Shift Managers, Store Managers, HR Coordinators, and Operations Managers

Benefits of using When I Work

  • Streamlined Scheduling: With When I Work, you can effortlessly create and manage employee schedules in real-time. This means fewer scheduling conflicts and a more organized workforce, allowing you to focus on what really matters—growing your business.

  • Enhanced Communication: Our platform fosters clear communication between managers and staff. You’ll appreciate the instant notifications and updates that keep everyone on the same page, reducing misunderstandings and enhancing team cohesion.

  • Employee Empowerment: When I Work places control in the hands of your employees. They can easily swap shifts, request time off, and view their schedules anytime, anywhere—empowering them to take charge of their work-life balance.

Explanation of When I Work Key Features

  • ### Product Name

    When I Work

  • Timesheet Management in When I Work streamlines the process of tracking employee work hours. This feature allows managers to create, edit, and approve timesheets with ease, ensuring accurate recording of hours worked. By centralizing time data, it reduces the potential for errors and enhances accountability among team members. This feature solves the challenge of manual time tracking, which can lead to discrepancies and payroll issues, thus promoting smoother operations and timely payments.

    #### Overtime Calculation

  • The Overtime Calculation feature automatically determines when employees are eligible for overtime pay based on their logged hours. By integrating labor laws and company policies, this tool ensures that overtime is calculated accurately and promptly. It helps businesses avoid costly compliance issues while providing transparency to employees regarding their earnings. This feature addresses the complexities of overtime management, ensuring that employees are compensated fairly while also protecting the organization from potential legal repercussions.

    #### Offline Time Tracking

  • Offline Time Tracking enables employees to log their work hours even when they do not have internet access. This feature is particularly beneficial for teams working in remote locations or areas with unreliable connectivity. Employees can record their time using the mobile app, which syncs their data once they are back online. This capability addresses the challenge of maintaining accurate time records regardless of connectivity issues, ensuring that all work hours are captured without interruption.

    #### Multiple Billing Rates

  • The Multiple Billing Rates feature allows businesses to set different billing rates for various projects, clients, or employee roles. This flexibility enables companies to manage diverse client agreements efficiently and ensures accurate invoicing based on the specific terms of each engagement. By simplifying the billing process, this feature resolves the challenge of inconsistent rates across projects, making it easier for organizations to maximize revenue and enhance client satisfaction.

    #### Mobile Time Tracking

  • Mobile Time Tracking empowers employees to log their hours directly from their smartphones or tablets. This convenience allows for real-time tracking of work hours from anywhere, eliminating the need for paper timesheets or desktop access. Employees can easily check in and out, reducing administrative burden while improving accuracy in time reporting. This feature addresses the challenge of time management in a mobile workforce, ensuring that every minute worked is accounted for seamlessly.

    #### Billable & Non-billable Hours

  • The Billable & Non-billable Hours feature categorizes logged hours into billable and non-billable segments. This clear distinction helps managers analyze productivity and profitability by understanding how time is allocated across various tasks. By providing insights into both types of hours, this feature solves the problem of tracking project costs accurately and enables better decision-making regarding resource allocation and project pricing.

    #### Automatic Time Capture

  • Automatic Time Capture leverages technology to track employee hours without manual input. By detecting when employees start and stop working through their devices, this feature reduces administrative overhead and minimizes errors associated with manual logging. This capability solves the challenge of underreporting or overreporting work hours, fostering a culture of transparency while enhancing overall operational efficiency.

    #### Employee Database

  • The Employee Database acts as a centralized repository for all employee information, including contact details, roles, schedules, and time-off requests. This organized structure makes it easy for managers to access essential employee data quickly and efficiently. By streamlining HR processes, this feature addresses challenges related to information management and communication within teams, enhancing overall workforce management.

    #### Leave Tracking (Vacation)

  • Leave Tracking (Vacation) provides a systematic way to manage employee vacation requests and track accrued leave balances. Managers can easily review and approve leave requests within the platform, ensuring clarity around availability and scheduling. This feature alleviates confusion regarding leave entitlements and helps prevent staffing shortages during critical periods by allowing for proactive planning.

    #### Billing and Invoicing

  • The Billing and Invoicing feature automates the process of generating invoices based on logged hours and billing rates set within the platform. This tool simplifies financial transactions by providing clear breakdowns of charges for clients while ensuring timely payments for services rendered. By addressing the complexities involved in invoicing processes, this feature helps businesses maintain cash flow while minimizing administrative burdens associated with manual invoice creation.

When I Work Pricing

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Free Trial

  • Not available

When I Work Pricing

  • Starts from $2/User

Pricing Model

  • Paid Plans (Subscription /Quotation Based )

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Screenshots of the When I Work Pricing Page

Disclaimer: Pricing information for When I Work is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to When I Work?

  • Users may seek alternatives to When I Work due to its pricing structure, as some businesses find it less budget-friendly compared to other scheduling tools that offer similar features at a lower cost.

  • Organizations requiring advanced reporting and analytics might consider alternatives, as When I Work’s reporting features may not meet the needs of those seeking in-depth insights into workforce performance and trends.

  • Teams with specific integration needs may look for alternatives if they find that When I Work does not seamlessly connect with their existing software solutions, leading to inefficiencies in workflow management.

  • Businesses with unique scheduling requirements or complex labor laws may find that When I Work lacks the customization options necessary to accommodate their specific needs, prompting them to explore more flexible solutions.

  • Users might also explore alternatives if they experience limitations in customer support from When I Work, as responsive and effective support is crucial for maintaining operational efficiency in workforce management.

When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

User Review

KR

Kirk R

03/31/23

5 out of 5

"Love this APP"

What do you like best about When I Work? Easy to use. Everything is easily accessible. Everything is at my fingertips. What do you dislike about When ...

Read more

KL

Kate Lynne M

02/17/23

5 out of 5

"When I work review"

What do you like best about When I Work? It's very easy to use and easy to navigate. Simple yet elegant design What do you dislike about When I Work?

AU

Anonymous User

11/08/22

5 out of 5

"I recommend WHEN I WORK to anyone that is looking for friendly and easy scheduling organization"

What do you like best about When I Work? The employer/employee independence and the easy featuring of the platform What do you dislike about When I Work?

AU

Anonymous User

11/08/22

5 out of 5

"Very user friendly, extremely convenient for all"

What do you like best about When I Work? Ease of scheduling, staff having their schedules in the palm of their hands. What do you dislike about When I ...

Read more

When I Work Integrations

When I Work Support

Customer Service

Business Hours

Online

Location

Minneapolis, Minnesota

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

When I Work is a Time Tracking Software. When I Work offers Timesheet Management, Overtime Calculation, Offline Time Tracking, Multiple Billing Rates, Mobile Time Tracking and many more functionalities.

Some top alternatives to When I Work includes Homebase, StaffTimerApp, WhenToWork, Sling and Deputy.

Yes, When I Work provides API.

Yes, When I Work provides a mobile app.

When I Work is located in Minneapolis, Minnesota

When I Work offers Subscription, Quotation Based pricing models

Yes, When I Work can integrate with Quickbooks

The starting price of When I Work is $2/User

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.