ServiceTitan vs QuickBooks Time vs Homebase Comparison
ServiceTitan
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With its intuitive tablet-optimized in…
QuickBooks Time
Starting at $10 /month
- Free Trial
- Large Enterprises
- Medium Business
QuickBooks Time is an easy to use time tracking software that helps you accurately track time spent on projects including billable and non-billable items. You can quickly filter your reports by customer, date range and t…
Homebase
Starting at $0 / location / month
- Free Trial
- Large Enterprises
- Medium Business
Homebase is a comprehensive time-tracking software developed by experienced people managers to enhance team collaboration and efficiency. It simplifies employee time tracking, scheduling, and payroll management, reducing…
ServiceTitan leads on user satisfaction with a 4.6-star rating across 346 reviews.
ServiceTitan vs QuickBooks Time vs Homebase — at a glance
| Feature | ServiceTitan | QuickBooks Time | Homebase |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 | 4.4 / 5 |
| Reviews | 346 | 1,248 | 118 |
| Starting price | Contact for pricing | $10 /month | $0 / location / month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Field Service Management Software | Time Tracking Software | Employee Scheduling Software |
| Integrations | — | 12+ apps | 11+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud) |
| API | — | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — | SOC 2 |
| Data residency | Global | — | United States, Canada |
Key differences between ServiceTitan and QuickBooks Time
- Pricing: QuickBooks Time starts at $10 /month. ServiceTitan pricing is not publicly listed.
- Free trial: QuickBooks Time offers a free trial; ServiceTitan does not.
- User satisfaction: ServiceTitan scores higher with a 4.6-star average.
- Deployment: ServiceTitan supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuickBooks Time supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ServiceTitan vs QuickBooks Time vs Homebase — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for managing HVAC and home service field operations efficiently.
- You operate in HVAC, plumbing, electrical, or similar home services sectors.
- You need a Salesforce-based platform with strong scheduling and dispatch tools.
- Your team includes field technicians, service managers, and dispatchers in medium to large companies.
- You require extensive third-party app integrations beyond the limited Marketplace offerings.
- You want a very simple, minimal training software due to the platform's steep learning curve.
Large Enterprises, Medium Business, Small Business
Best for simple, streamlined scheduling and payroll in small to mid-sized teams.
- You manage retail, hospitality, or food service teams with up to 500 employees.
- You need an easy-to-use platform for shift scheduling, time tracking, and payroll integration.
- You want built-in team communication tools like chat boards to improve collaboration.
- Your organization requires highly advanced schedule customization beyond basic features.
- You have complex scheduling needs that demand a more intuitive and flexible interface.
ServiceTitan typically suits Large Enterprises and Medium Business. QuickBooks Time tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More about ServiceTitan | QuickBooks Time is an easy to use time tracking software that helps you accurately track time spent on projects including billable and non-billable items. You can quickly filter your ... Read More about QuickBooks Time | Homebase is a comprehensive time-tracking software developed by experienced people managers to enhance team collaboration and efficiency. It simplifies employee time tracking, scheduling, ... Read More about Homebase |
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SpotScoreWhat's this? ↗ | 9.5/10 | 9.2/10 | 9.7/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 20-500 employeesMedium to Large Enterprises | 1-500 employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Operations: ServiceTitan simplifies your daily operations by centralizing scheduling, dispatching, and customer management. This allows teams to focus more on delivering exceptional service rather than getting bogged down in administrative tasks.
- Real-Time Analytics: With reliable reporting and analytics features, you can make informed decisions based on real-time data. Managers can track performance metrics easily, letting them make proactive adjustments that improve efficiency and profitability.
- Customer Experience: ServiceTitan provides tools for smooth communication and follow-ups, helping your team build stronger relationships with clients. Happy customers are more likely to return and refer your services, which improves profitability.
- Time Tracking: With QuickBooks Time, your team can log hours from any device, with accurate tracking and fewer errors. This reduces manual data entry and lets your team focus on growing your business.
- Project Management: QuickBooks Time helps managers allocate resources effectively, monitor project timelines, and track team performance. This lets you make informed decisions that improve efficiency and productivity.
- Smooth Integration: QuickBooks Time integrates easily with other QuickBooks products and various payroll systems. This connectivity simplifies your workflow and keeps all financial data consistent and current, speeding up payroll processing.
- Streamlined Communication: Homebase allows smooth communication among team members, letting managers send updates and receive feedback in real-time. Keeping everyone on the same page is easier.
- Efficient Scheduling: With Homebase, scheduling shifts is easy. The intuitive interface lets you create schedules quickly, reducing the headache of manual planning. Your team will appreciate the clarity and predictability in their work hours.
- Time Tracking Made Simple: Say goodbye to manual time sheets! Homebase offers reliable time tracking features that help you monitor employee hours accurately, maintain compliance, and simplify payroll processing.
Best fit
- 20 to 500 employees
- HVAC, plumbing, electrical, and other home service sectors
- Field Technicians, Service Managers, Dispatchers, and Business Owners
- 1-500 employees
- Industries: Consulting, SaaS, Professional Services, Retail, Healthcare
- Job Titles: Project Managers, HR Managers, Operations Managers, Finance Managers, Team Leads
- 1 to 500 employees
- Retail, Hospitality, Food Service, Healthcare, and Construction
- Managers, Shift Leaders, HR Personnel, and Business Owners
Reasons buyers look elsewhere
- Users may seek alternatives to ServiceTitan due to high costs, especially for small businesses or startups that require budget-friendly solutions without sacrificing essential features for managing operations and customer relationships.
- Some businesses may find that ServiceTitan lacks specific functionalities tailored to their unique industry needs, prompting them to explore alternatives that offer more specialized tools or integrations for their operations.
- Organizations looking for greater flexibility in pricing plans or contract terms might consider alternatives that provide more customizable options, allowing them to scale their software usage according to their growth and changing requirements.
- Users may seek alternatives to QuickBooks Time due to its pricing structure, which can be prohibitive for small businesses or freelancers looking for more budget-friendly time-tracking solutions.
- Some organizations might require specific features, such as advanced reporting or integration with other software platforms, that QuickBooks Time does not fully support, prompting a search for more tailored options.
- The user interface of QuickBooks Time may not meet the needs of all users; alternatives with more intuitive designs could offer a better experience for teams unfamiliar with complex software.
- Users may seek alternatives to Homebase if they require more advanced scheduling features or integrations with other software, as some businesses have unique operational needs that Homebase may not fully address.
- Companies with larger teams or more complex workforce management requirements might find that Homebase lacks scalability, prompting them to explore solutions that better accommodate growth and diverse employee roles.
- Businesses prioritizing robust reporting and analytics tools may look for alternatives, as Homebase’s reporting capabilities might not meet the depth of insight required for informed decision-making.
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How do ServiceTitan, QuickBooks Time and Homebase Compare on Features?
Total Features | 16 Features | 10 Features | 32 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ServiceTitan, QuickBooks Time and Homebase on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
ServiceTitan vs QuickBooks Time User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive buyer sentiment highlighting excellent customer support, continuous innovation, and ease of use, tempered by concerns about the learning curve and limited integrations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 1398 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of scheduling, communication features, and payroll integration, tempered by some interface usability concerns. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | No Customers information available. | No Customers information available. |  Antique Taco  Woodhouse  Souvla |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServiceTitan or QuickBooks Time?
- ServiceTitan edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ServiceTitan and QuickBooks Time offer a free trial?
- QuickBooks Time offers a free trial. ServiceTitan does not.
- What is the starting price of ServiceTitan vs QuickBooks Time?
- ServiceTitan starts at Contact for pricing. QuickBooks Time starts at $10 /month.
- What are the top alternatives to ServiceTitan?
- Top alternatives to ServiceTitan include Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker.
- What are the top alternatives to QuickBooks Time?
- Top alternatives to QuickBooks Time include Homebase, ClockShark, Timesheets.com, TrackingTime, Timeero.