9.2
Spot Score
Bill.com Review: Is It The Right Accounting Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Starts from $0 / user / month
Wag
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ChatbooksTrusted by many companies including Wag
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Bill.com
Bill.com is an accounting software solution primarily used by finance managers and accounts payable specialists in small to medium-sized businesses. A rating of 4.0/5 from 739 reviews suggests it is broadly validated by users, indicating general satisfaction with the platform.
The software excels in streamlining invoicing and payments, which saves users considerable time and effort. Its user-friendly interface is another highlight, making it easy for most users to navigate and integrate with existing financial tools. However, a notable limitation is its customer service, which many users find unhelpful and overly reliant on automated systems.
Quick facts about Bill.com
What is Bill.com?
Bill.com is a comprehensive and user-friendly accounting and online payments platform designed to simplify financial management for small businesses. It enables businesses to handle invoicing, bill payments, and expense tracking with ease. With Bill.com, users can electronically send and receive bills, receipts, contracts, and reports, ensuring seamless document management. The platform facilitates secure and efficient payments to suppliers, employees, and contractors while offering shared budgeting and expense-sharing capabilities. Automated payment reminders help businesses stay on top of due dates, reducing the risk of missed payments. Bill.com provides advanced analytical tools that offer deep financial insights, empowering businesses to make informed decisions. By digitizing financial operations, it eliminates manual paperwork and streamlines approval workflows, increasing efficiency and accuracy. The cloud-based nature of the platform ensures accessibility from anywhere, making remote financial management effortless. With robust security measures, Bill.com safeguards sensitive financial data, providing peace of mind to users. Integration with popular accounting software such as QuickBooks, Xero, and Sage further enhances functionality, reducing manual data entry. The platform supports various payment methods, including ACH, credit cards, and international transfers, catering to diverse business needs. Real-time tracking of transactions offers complete visibility into cash flow, allowing businesses to plan effectively. Customizable approval workflows ensure compliance and prevent unauthorized transactions, strengthening financial controls. The intuitive interface minimizes the learning curve, making it easy for teams to adopt and use. Businesses can automate recurring payments to avoid disruptions and improve vendor relationships. With Bill.com, users can consolidate all financial activities in one platform, reducing complexity and saving valuable time. Its powerful search and organization features enhance efficiency, making document retrieval effortless. The platform’s scalability supports growing businesses by adapting to their evolving needs. By streamlining financial operations, Bill.com helps businesses enhance productivity and focus on strategic growth. Whether managing expenses, paying bills, or analyzing financial performance, Bill.com serves as a reliable and efficient solution for modern businesses.
Pricing
Starts from $0 / user / month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Bill.com Software Demo
Bill.com was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Bill.com
- Use cases
- Fintech companies, Consulting firms, Accounting and professional services
- Team types
- Finance managers, Accounts payable specialists
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Bill.com
Streamlines invoicing, payments, and accounts payable processes saving significant time
User-friendly and intuitive interface
Seamless integration with popular accounting software like QuickBooks and Xero
Is Bill.com right for you?
Best for small to mid-sized businesses streamlining invoicing and payment workflows.
Choose Bill.com if
- You need a simple, user-friendly platform to automate invoicing and bill payments.
- Your business uses QuickBooks, Xero, or similar accounting software requiring seamless integration.
- You want real-time visibility and automated notifications for invoice and payment status.
Consider alternatives if
- Your company requires extensive cross-border payments with multi-currency support.
- You rely heavily on responsive, personalized customer support for financial software.
What buyers should know before shortlisting Bill.com
Bill. com is a robust and highly regarded platform for managing invoicing and payments.
Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.
com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The platform boasts excellent features like seamless integration with financial software, invoice storage, and automated notifications for payment schedules.
For freelancers, small businesses, and larger organizations alike, it serves as an efficient tool to stay organized and reduce administrative burden. However, certain areas indicate room for improvement.
Some users have reported issues with customer support, citing difficulty reaching live representatives or resolving complex payment problems. Others have expressed concerns over the lengthy verification process and occasional delays in payment transfers.
International users, especially those dealing with cross-border payments, have found the platform less accommodating due to currency conversion challenges. Overall, Bill.
com shines when it comes to convenience and efficiency, but prospective users should weigh these benefits against potential service and compliance hurdles.
Bill.com pros and cons
- Bill.com pros
Streamlines invoicing, payments, and accounts payable processes saving significant time
User-friendly and intuitive interface
Seamless integration with popular accounting software like QuickBooks and Xero
- Bill.com cons
Customer service is often unhelpful and difficult to reach
Payments can be held for extended periods or require extra fees for faster transfers
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What is the pricing of Bill.com?
Bill.com Pricing Plans
Essentials
$45
/user/month
Accounts Payable Features:
Manually integrate with accounting software via CSV file import/export
Easily enter bills
Automate approval workflows
Pay by ACH virtual card credit card and more
Show more +
Team
$55
/user/month
Accounts Payable Features
Automatic 2-way sync with QuickBooks Online QuickBooks Pro Quickbooks Premiere and Xero
Easily enter bills
Automate approval workflows
Pay by ACH virtual card credit card and more
Show more +
Corporate
$79
/user/month
Accounts Payable Features
Automatic 2-way sync with QuickBooks Online QuickBooks Pro Quickbooks Premiere and Xero
Manage bills from a centralized inbox
Easily enter bills
Connect with +4M vendors via the BILL network
Show more +
Enterprise
Custom
Includes all the features of the Corporate plan plus:
Automatic 2-way sync with QuickBooks Enterprise Oracle NetSuite Sage Intacct Microsoft Dynamics & more
Sync purchasing orders and automatic 2 and 3-way matching
Single Sign-On
Dual control
Show more +
Bill.com reviews and ratings
Buyer sentiment
Users generally appreciate Bill.com for its ease of use and efficiency in automating payments, though customer support and international payment features receive notable criticism.
What buyers like
- Ease of use
- Workflow automation
- Integration with accounting software
Common complaints
- Customer service quality
- Payment processing delays and fees
What users are saying
RA
richard anbrifi
11/29/25
I had an issue with with a closed bank …
I had an issue with with a closed bank acct I forgot to update( my bad) and I notified customer service via text and Kate (team 2) had the issue ...
Read more
DD
Deacon Dave
10/29/25
My newest client sent me to Bill.com to…
My newest client sent me to Bill.com to sign up for receiving my payments through them. Somehow my bank account number didn't go through because ...
Read more
OC
Olivia Clarke
06/22/25
Simplified financial workflows
Using BILL has made managing my small business finances so much easier. Automating payables and receivables saved me hours every week. Highly recommend!
RH
Ronnie Harmon
04/08/25
We use Bill as our 3-party payment…
We use Bill as our 3-party payment processor, both domestically and internationally. We pay our vendors via e-payments, checks, and wires. The online ...
Read more
AF
Adam Freaser
05/24/24
Asking for Confidential information
So, my client invited me to Bill.com because he pays with Bill.com. We signed up a company account and we provided the EIN and done all the business ...
Read more
JM
Joshua Markowski
05/22/24
This place is a scam
This place is a scam. They won't steal your money. But, what they do is hold your payments hostage for 2 weeks, sometimes 30 days, unless you choose ...
Read more
- See if Bill.com fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Bill.com?
Bill.com streamlines your accounts payable processes by automating invoice approvals and payments. This feature allows users to manage bills…
With Bill.com’s accounts receivable functionality, businesses can easily send invoices and receive payments online. This feature enables aut…
Bill.com simplifies bank reconciliation by automatically matching transactions with your bank statements. This feature eliminates the tediou…
The billing and invoicing feature in Bill.com allows users to create customizable invoices that reflect their brand identity. With the abili…
Bill.com offers specialized tools for CPA firms that facilitate collaboration with clients. The platform enables accountants to access clien…
Bill.com provides comprehensive cash management tools that help businesses monitor their cash flow in real-time. Users can gain insights int…
The collections feature automates the follow-up process for outstanding invoices. By sending reminders and notifications to clients regardin…
Bill.com’s expense tracking feature allows users to capture receipts and categorize expenses effortlessly. By integrating expense management…
The fixed asset management feature provides tools for tracking asset purchases, depreciation, and disposals within Bill.com. By maintaining…
Bill.com includes a general ledger feature that consolidates all financial transactions into a single source of truth. This capability simpl…
For businesses operating internationally, Bill.com’s multi-currency feature allows users to manage transactions in various currencies seamle…
The project accounting feature enables users to track expenses, revenues, and profitability associated with specific projects. By providing…
Bill.com’s purchasing feature streamlines procurement processes by allowing users to create purchase orders directly within the platform. Th…
Bill.com’s Revenue Recognition feature automates the process of tracking and reporting earned income based on accounting standards. It align…
A tax is a governmental mandatory financial charge or levy imposed on a taxpayer to fund certain public expenses. The taxation system is cri…
Bill.com security and data handling
Key compliance certifications and security features for IT and security teams evaluating Bill.com.
Certifications
Security features
Developer & data
Alternatives to Bill.com
Recommended
Streamline your finances with ease.
9.2
Excellent
Why buyers keep looking beyond Bill.com
Users may seek alternatives to Bill.com due to high subscription costs, especially if their business is small or just starting, making budget-friendly options more appealing for managing invoicing and payments.
Some businesses may require more customizable features than what Bill.com offers, prompting them to explore alternatives that allow for tailored workflows and specific integrations with their existing systems.
Companies experiencing rapid growth might find that Bill.com lacks scalability, leading them to consider solutions that can better accommodate their evolving financial management needs without sacrificing efficiency.
Users may also look for alternatives if they encounter limitations in customer support or user experience with Bill.com, as responsive service and intuitive interfaces are crucial for maintaining productivity.
Bill.com Customers
Wag
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Quicken
Calendly
Chatbooks
Noom
Qualitrics
Bill.com Support Options
Frequently Asked Questions About Bill.com
Common questions buyers ask before choosing Bill.com.
Bill.com is a Accounting Software. Bill.com offers Accounts Payable, Accounts Receivable, Bank Reconciliation, Billing and Invoicing, Cash Management and many more functionalities.
Bill.com is a strong fit if: You need a simple, user-friendly platform to automate invoicing and bill payments.; Your business uses QuickBooks, Xero, or similar accounting software requiring seamless integration.. Consider alternatives if: Your company requires extensive cross-border payments with multi-currency support.; You rely heavily on responsive, personalized customer support for financial software..
Buyers commonly note the following limitations of Bill.com: Customer service is often unhelpful and difficult to reach; Payments can be held for extended periods or require extra fees for faster transfers; Limited support for cross-border payments and costly FX conversion fees.
Some top alternatives to Bill.com includes Xero, Zoho Books, AvidXchange, APXPRESS and Enverus OpenInvoice.
Bill.com offers Free Trial, Subscription pricing models
The starting price of Bill.com is $0/user/month
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