NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Salesforce Essentials vs SalesNexus vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

SalesNexus

4.4(73 reviews)

Starting at $45 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesNexus is a CRM software designed to give sales reps the tools they need to be more efficient. It combines staff management, workflow automation, marketing automation, and Pipeline management features into one platfo…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

SalesNexus leads on user satisfaction with a 4.4-star rating across 73 reviews.

Salesforce Essentials vs SalesNexus vs Bigin by Zoho CRM — at a glance

FeatureSalesforce EssentialsSalesNexusBigin by Zoho CRM
Rating4.2 / 54.4 / 54.6 / 5
Reviews96373294
Starting price$25 /User/Month$45 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forSmall BusinessLarge Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUSGlobal

Key differences between Salesforce Essentials and SalesNexus

  • Pricing: Salesforce Essentials starts at $25 /User/Month, while SalesNexus starts at $45 /User/Month.
  • Target audience: Salesforce Essentials is built for Small Business, while SalesNexus targets Large Enterprises and Medium Business.
  • User satisfaction: SalesNexus scores higher with a 4.4-star average.
  • Deployment: Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SalesNexus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Essentials vs SalesNexus vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Essentials - CRM Software
Talk to an expert
Talk to an expert
SalesNexus - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Salesforce Essentials vs SalesNexus vs Bigin by Zoho CRM comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Salesforce Essentials

Best for

Small Business

SalesNexus

Best for

Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Essentials typically suits Small Business. SalesNexus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials

SalesNexus is a CRM software designed to give sales reps the tools they need to be more efficient. It combines staff management, workflow automation, marketing automation, and Pipeline ... Read More about SalesNexus

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $45 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.7/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.4

(73)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Salesforce Essentials, SalesNexus and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce Essentials, SalesNexus and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $45 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Salesforce Essentials

          • Manage contacts

          • Track relationships and deals

          • Respond to customers

          Show more +

        • Professional

          • Unlimited Contacts

          • Outlook/Google Integration

          • 5,000 Emails Sent /user/month

          Show more +

        • Enterprise

          • Unlimited Contacts

          • Outlook/Google Integration

          • Website Integration

          Show more +

        • Automation

          • Unlimited Contacts

          • Outlook/Google Integration

          • Website Integration

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce Essentials pricing
        SalesNexus pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Salesforce Essentials vs SalesNexus User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        28

        10

        0

        0

        0

        10

        12

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 38 reviews, with strong overall satisfaction.

        What buyers like

        • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.
        • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.
        • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

        Common complaints

        • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.
        • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.
        • Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.

        Buyer sentiment

        Buyer sentiment is positive across 22 reviews, with strong overall satisfaction.

        What buyers like

        • Streamlines sales and marketing processes, automating repetitive tasks such as email campaigns and lead tracking, leading to increased productivity and efficiency.
        • User-friendly platform with a versatile interface, allowing seamless management of leads, marketing campaigns, and contact databases.
        • Highly customizable to suit various business needs, supporting lead scoring, follow-up scheduling, and campaign management.

        Common complaints

        • The user interface is functional but could benefit from further refinements to make it more intuitive, especially for newcomers.
        • Limited pre-designed templates for email campaigns, requiring users to create their own for better visual appeal.
        • Documentation and self-help resources could be improved to reduce dependency on the support team for making changes or understanding workflows.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive feature set supports diverse business needs.

        • Strong customer service tools enhance client interactions.

        • Cloud-based access allows for remote collaboration.

        • Complexity may overwhelm new users.

        • Higher pricing could be a barrier for small businesses.

        • Comprehensive feature set for sales management.

        • Strong automation capabilities streamline processes.

        • User-friendly design enhances team collaboration.

        • May require training for effective use.

        • Pricing may be a barrier for small businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Mashgin

        Mashgin

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        2 Screenshots

        Contacts

        2 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Essentials or SalesNexus?
        SalesNexus edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce Essentials and SalesNexus offer a free trial?
        Yes, both Salesforce Essentials and SalesNexus offer a free trial.
        What is the starting price of Salesforce Essentials vs SalesNexus?
        Salesforce Essentials starts at $25 /User/Month. SalesNexus starts at $45 /User/Month.
        What are the top alternatives to Salesforce Essentials?
        Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.
        What are the top alternatives to SalesNexus?
        Top alternatives to SalesNexus include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.