Salesforce Chat vs Respond.io vs ZoomInfo Chat Comparison
Salesforce Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Salesforce Chat is designed to make it easy to instantly engage customers. With powerful, personalized live chat tools, businesses can provide multilingual customer support around the globe - regardless of language. For…
Respond.io
Starting at $29 /Month
- Large Enterprises
- Medium Business
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales,…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Respond.io leads on user satisfaction with a 4.6-star rating across 117 reviews.
Salesforce Chat vs Respond.io vs ZoomInfo Chat — at a glance
| Feature | Salesforce Chat | Respond.io | ZoomInfo Chat |
|---|---|---|---|
| Rating | — | 4.6 / 5 | — |
| Reviews | — | 117 | — |
| Starting price | Contact for pricing | $29 /Month | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | Global | Global | US |
Key differences between Salesforce Chat and Respond.io
- Pricing: Respond.io starts at $29 /Month. Salesforce Chat pricing is not publicly listed.
- Deployment: Salesforce Chat supports SaaS/Web/Cloud; Respond.io supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Salesforce Chat vs Respond.io vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Salesforce Chat, Respond.io vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Salesforce Chat typically suits Large Enterprises and Medium Business. Respond.io tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Salesforce Chat is designed to make it easy to instantly engage customers. With powerful, personalized live chat tools, businesses can provide multilingual customer support around the globe ... Read More about Salesforce Chat | Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More about Respond.io | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 7.5/10 | 9.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  Salesforce Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Salesforce Chat, Respond.io and ZoomInfo Chat Compare on Features?
Total Features | 5 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce Chat, Respond.io and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Salesforce Chat, Respond.io vs ZoomInfo Chat: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Salesforce Chat, Respond.io vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Salesforce Chat vs Respond.io User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 147 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Salesforce Chat, Respond.io and ZoomInfo Chat Customers
Customers | No Customers information available. |  Accenture  pwc  Bayer | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  8 Screenshots |
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Videos | No videos available. |  2 Videos |
Alternatives to Salesforce Chat, Respond.io, ZoomInfo Chat
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce Chat or Respond.io?
- Respond.io edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Salesforce Chat and Respond.io offer a free trial?
- Neither Salesforce Chat nor Respond.io currently lists a free trial.
- What is the starting price of Salesforce Chat vs Respond.io?
- Salesforce Chat starts at Contact for pricing. Respond.io starts at $29 /Month.
- What are the top alternatives to Salesforce Chat?
- Top alternatives to Salesforce Chat include ZoomInfo Chat, Sparkcentral, Zendesk Chat, WhosOn, Acquire.
- What are the top alternatives to Respond.io?
- Top alternatives to Respond.io include ZoomInfo Chat, Userlike, WebGreeter, Comm100 Live Chat, RumbleTalk.