NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

RingCentral Engage Digital vs AT&T Office@Hand vs CometChat Comparison

Last updated:

RingCentral Engage Digital

4.4(27 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automatio…

AT&T Office@Hand

Starting at $10 /User/Month

  • Individuals
  • Large Enterprises

AT&T Office@Hand is an all-inclusive, cloud-based business solution perfect for any organization, regardless of size or location. This bundle of communication tools and services provides its users with the means to take…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

RingCentral Engage Digital leads on user satisfaction with a 4.4-star rating across 27 reviews.

RingCentral Engage Digital vs AT&T Office@Hand vs CometChat — at a glance

FeatureRingCentral Engage DigitalAT&T Office@HandCometChat
Rating4.4 / 54.5 / 5
Reviews27204
Starting priceContact for pricing$10 /User/Month$149 /Month
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between RingCentral Engage Digital and AT&T Office@Hand

  • Pricing: AT&T Office@Hand starts at $10 /User/Month. RingCentral Engage Digital pricing is not publicly listed.
  • Target audience: RingCentral Engage Digital is built for Large Enterprises and Medium Business, while AT&T Office@Hand targets Individuals and Large Enterprises.
  • Deployment: RingCentral Engage Digital supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; AT&T Office@Hand supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare RingCentral Engage Digital vs AT&T Office@Hand vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Talk to an expert
AT&T Office@Hand - New SaaS Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this RingCentral Engage Digital vs AT&T Office@Hand vs CometChat comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

RingCentral Engage Digital

Best for

Large Enterprises, Medium Business, Small Business

AT&T Office@Hand

Best for

Individuals, Large Enterprises, Medium Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

RingCentral Engage Digital typically suits Large Enterprises and Medium Business. AT&T Office@Hand tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media ... Read More about RingCentral Engage Digital

AT&T Office@Hand is an all-inclusive, cloud-based business solution perfect for any organization, regardless of size or location. This bundle of communication tools and services provides ... Read More about AT&T Office@Hand

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Not Available
  • Starts from $10
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.3/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

4.4

(27)

Best Company Size

11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do RingCentral Engage Digital, AT&T Office@Hand and CometChat Compare on Features?

Total Features

7 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare RingCentral Engage Digital, AT&T Office@Hand and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $10
        • $149

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        AT&T Office@Hand pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        RingCentral Engage Digital vs AT&T Office@Hand User Reviews & Rating Comparison

        User Ratings

        4.4

        (based on 27 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        4

        1

        0

        0

        0

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 27 reviews, with strong overall satisfaction.

        What buyers like

        • Cross-platform integration
        • Automation features
        • Collaboration tools

        Common complaints

        • Can be complex for beginners
        • Pricing may be high for small businesses
        • Limited customization options

        What buyers like

        • Comprehensive communication tools
        • Cloud-based accessibility
        • Real-time collaboration

        Common complaints

        • May have a learning curve
        • Dependent on internet connectivity
        • Potentially high subscription costs

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Integrates multiple communication channels for seamless engagement.

        • Automation features enhance efficiency in customer interactions.

        • User-friendly dashboards provide valuable insights.

        • Complexity may deter less tech-savvy users.

        • Pricing could be a barrier for smaller businesses.

        • Offers a wide range of communication tools in one platform.

        • Cloud-based access allows for remote work flexibility.

        • Scalable solution suitable for businesses of all sizes.

        • Learning curve may deter some users initially.

        • Internet dependency can affect service quality.

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used RingCentral Engage Digital, AT&T Office@Hand, or CometChat? Tell buyers what actually differs.

        Media and Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RingCentral Engage Digital or AT&T Office@Hand?
        RingCentral Engage Digital edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RingCentral Engage Digital and AT&T Office@Hand offer a free trial?
        Neither RingCentral Engage Digital nor AT&T Office@Hand currently lists a free trial.
        What is the starting price of RingCentral Engage Digital vs AT&T Office@Hand?
        RingCentral Engage Digital starts at Contact for pricing. AT&T Office@Hand starts at $10 /User/Month.
        What are the top alternatives to RingCentral Engage Digital?
        Top alternatives to RingCentral Engage Digital include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to AT&T Office@Hand?
        Top alternatives to AT&T Office@Hand include CometChat, RingCentral Meetings, CloudTalk, RingCentral Office, RingCentral Fax.