Pure Chat vs Bold360 vs ZoomInfo Chat Comparison
Pure Chat
Starting at $39 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easi…
Bold360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Pure Chat leads on user satisfaction with a 4.3-star rating across 195 reviews.
Pure Chat vs Bold360 vs ZoomInfo Chat — at a glance
| Feature | Pure Chat | Bold360 | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.3 / 5 | 3.6 / 5 | — |
| Reviews | 195 | 23 | — |
| Starting price | $39 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | US | — | US |
Key differences between Pure Chat and Bold360
- Pricing: Pure Chat starts at $39 /User/Month. Bold360 pricing is not publicly listed.
- Free trial: Pure Chat offers a free trial; Bold360 does not.
- User satisfaction: Pure Chat scores higher with a 4.3-star average.
- Deployment: Pure Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bold360 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Pure Chat vs Bold360 vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Pure Chat, Bold360 vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Pure Chat typically suits Large Enterprises and Medium Business. Bold360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More about Pure Chat | Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized ... Read More about Bold360 | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.0/10 | 8.5/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Pure Chat, Bold360 and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Pure Chat, Bold360 and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pure Chat, Bold360 vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
Pure Chat, Bold360 vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | — |
Pure Chat vs Bold360 User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 225 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives to Pure Chat, Bold360, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Pure Chat or Bold360?
- Pure Chat edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Pure Chat and Bold360 offer a free trial?
- Pure Chat offers a free trial. Bold360 does not.
- What is the starting price of Pure Chat vs Bold360?
- Pure Chat starts at $39 /User/Month. Bold360 starts at Contact for pricing.
- What are the top alternatives to Pure Chat?
- Top alternatives to Pure Chat include ZoomInfo Chat, HappyFox Chat, Chaport, Chatra, Subiz.
- What are the top alternatives to Bold360?
- Top alternatives to Bold360 include ZoomInfo Chat, Talkative, Giosg, Provide Support, Comm100 Live Chat.