spotsaas-logo
Get Listed

Compare ProProfs Chat vs JivoChat vs ZoomInfo Chat

Get Quote
JivoChat - Live Chat Software
Get Quote
Get Quote

Overview

Description

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

9.6/10

User Ratings

4.5

(53)
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

8 Features

9 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $13 , Billed Yearly
          Pricing Plans
          • ESSENTIALS

            • Operator: 1

            • Unlimited Chats

            • Departments & Groups: 3

            Show more +

          • PREMIUM

            • Operator: 1

            • Unlimited Chats - Unlimited

            • Departments & Groups: Unlimited

            Show more +

          • ENTERPRISE

            • Unlimited Chats

            • Departments & Groups: Unlimited

            • Domains: Unlimited

            Show more +

          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          41

          Very Good

          17

          Good

          12

          Poor

          0

          Terible

          0

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          Pros and Cons
          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          ProProfs Chat_customers_0

          ProProfs Chat_customers_0

          ProProfs Chat_customers_1

          ProProfs Chat_customers_1

          ProProfs Chat_customers_2

          ProProfs Chat_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Compressed Email

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ProProfs Chat and JivoChat offer a Free Trial.

          ProProfs Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ProProfs Chat Starts at $10/User/Month when Billed Yearly whereas for JivoChat Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to ProProfs Chat includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].