PointClickCare vs NextGen Healthcare EHR vs RXNT Clinical EHR vs Athenahealth EHR Comparison
PointClickCare
Starting at Contact for pricing
- Medium Business
- Small Business
PointClickCare makes hospital management and operations easier by connecting critical data to actionable insights. Track patients and staff, manage appointments and accounts, estimate insurance eligibility, document asse…
NextGen Healthcare EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…
RXNT Clinical EHR
Starting at $126 /user/month
- Large Enterprises
- Medium Business
RXNT offers a fully integrated, cloud-based Electronic Health Record (EHR) and EMR software solution designed to streamline clinical workflows and optimize the patient care experience for practices of all sizes and speci…
Athenahealth EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…
PointClickCare leads on user satisfaction with a 4.3-star rating across 45 reviews.
PointClickCare vs NextGen Healthcare EHR vs RXNT Clinical EHR vs Athenahealth EHR — at a glance
| Feature | PointClickCare | NextGen Healthcare EHR | RXNT Clinical EHR | Athenahealth EHR |
|---|---|---|---|---|
| Rating | 4.3 / 5 | 3.7 / 5 | 4.2 / 5 | 3.5 / 5 |
| Reviews | 45 | 121 | 24 | 19 |
| Starting price | Contact for pricing | Contact for pricing | $126 /user/month | Contact for pricing |
| Free trial | No | No | No | No |
| Free version | No | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Hospital Management Software | EHR Software | EHR Software | EHR Software |
| Integrations | 4+ apps | — | 8+ apps | — |
| Platforms | Installed - Windows, SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud) | SaaS/Web/Cloud |
| API | Available | — | — | — |
| Support modes | 24/7 (Live rep), Online | Online | Email, Chat, Tickets, Onboarding, Phone, Docs | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA | SOC 2, HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | Global | United States | US |
Key differences between PointClickCare and NextGen Healthcare EHR
- Target audience: PointClickCare is built for Medium Business and Small Business, while NextGen Healthcare EHR targets Large Enterprises and Medium Business.
- User satisfaction: PointClickCare scores higher with a 4.3-star average.
- Deployment: PointClickCare supports Installed - Windows, SaaS/Web/Cloud; NextGen Healthcare EHR supports SaaS/Web/Cloud.
Compare PointClickCare vs NextGen Healthcare EHR vs RXNT Clinical EHR vs Athenahealth EHR — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Hospital Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | *sponsored |
Free PDF comparison
Download this PointClickCare vs NextGen Healthcare EHR vs RXNT Clinical EHR vs Athenahealth EHR comparison
Get the full side-by-side as a PDF — these picks plus the top Hospital Management Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR vs Athenahealth EHR: Biggest differences
Start here before you go deeper into features.
Best for senior and post-acute care facilities needing integrated EHR and operations.
- You require a unified platform combining clinical documentation, billing, and care management.
- Your facility benefits from extensive third-party integrations with pharmacies, labs, and apps.
- You need a flexible, mobile-friendly interface for administrators, clinical managers, and billing teams.
- Your organization demands highly customizable clinical charting and templates.
- You operate in environments with unreliable internet causing slow system responsiveness.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
PointClickCare typically suits Medium Business and Small Business. NextGen Healthcare EHR tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | PointClickCare makes hospital management and operations easier by connecting critical data to actionable insights. Track patients and staff, manage appointments and accounts, estimate ... Read More about PointClickCare | NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR | RXNT offers a fully integrated, cloud-based Electronic Health Record (EHR) and EMR software solution designed to streamline clinical workflows and optimize the patient care experience for ... Read More about RXNT Clinical EHR | Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR |
|---|---|---|---|---|
Entry Level Pricing |
|
|
|
|
Free Trial Availability |
|
|
|
|
SpotScoreWhat's this? ↗ | 9.2/10 | Not Available | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | Small BusinessMedium Business | 50 – 1,000+ Employees | 1 – 1000+ employees | 5–50 Employees |
Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Large integration and partner ecosystem: With hundreds of marketplace integrations, PointClickCare connects easily with pharmacy systems, labs, devices, communication tools, and third-party applications. This flexibility allows organizations to extend functionality without replacing their core EHR.
- Comprehensive clinical and operational coverage: PointClickCare combines clinical documentation, billing, analytics, and care management within one ecosystem. Facilities can reduce reliance on disconnected systems while maintaining visibility across resident care, staff activity, and operational performance.
- Strong care coordination network: The platform connects providers, hospitals, pharmacies, and health plans through a shared care collaboration network. This improves transitions of care, reduces information gaps, and supports smoother admissions, discharges, and ongoing care management.
- Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
- Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
- Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
- Cloud-Based, Cost-Effective Platform: Offers flexible tiered pricing—from standalone e-prescribing to full-suite EHR and billing—making it attractive for small to mid-sized practices.
- Strong e-Prescribing Capabilities: Provides reliable, mobile-ready prescription management with allergy alerts and medication history support, maintaining compliant and efficient workflows.
- User-Friendly Interface & Live Support: The intuitive layout is easy to work through, and live technical support is available when you need it.
- Integrated billing and scheduling: Athenahealth provides smooth integration between billing, scheduling, and clinical documentation, simplifying administrative tasks and reducing errors.
- Cloud-based accessibility: Athenahealth's cloud-based platform lets healthcare providers access patient records and manage workflows remotely, improving flexibility and continuity of care.
- Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit
- 1,000–5,000 employees
- Healthcare, Senior Care, Long-Term Care, Post-Acute Care, Skilled Nursing, Assisted Living, Home Health, Healthcare IT, Electronic Health Records (EHR)
- Administrator, Director of Nursing, Clinical Manager, Care Coordinator, Health Information Manager, Operations Manager, Billing Manager, Compliance Officer, IT Manager, Chief Nursing Officer (CNO)
- 50 – 1,000+ Employees
- Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
- 2 – 200 employees
- Small to mid-sized medical practices, Mental Health Clinics, Outpatient Centers, Urgent Care, Mobile Clinicians
- Physicians, Nurse Practitioners, Billing Specialists, Office Managers, IT Coordinators, Prescribers
- 5–50 Employees
- General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
- Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Reasons buyers look elsewhere
- Some users find the interface dense due to its clinical depth and compliance requirements. Organizations prioritizing simpler dashboards, lighter workflows, or staff with limited technical training may select alternatives focused on usability and faster daily task completion.
- API access requires approvals and often depends on partner or customer authorization. Teams that need open, developer-friendly APIs or rapid custom integrations may prefer platforms with self-service developer access and fewer integration constraints.
- PointClickCare is highly specialized for long-term and post-acute care workflows. Providers operating across multiple care settings may choose alternatives that offer broader support for acute, ambulatory, or hybrid care models within a single platform.
- The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
- Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
- Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
- Many providers explore other EHRs due to frequent performance slowdowns and laggy behavior, especially under high-load conditions.
- Some users migrate away because they encounter duplicate patient records, which can lead to confusion and inefficiency in care documentation.
- Practices requiring highly extensive specialty-specific functionality may prefer a more specialized, vertical platform.
- Customization limited to workflow and template adjustments — practices with non-standard processes often need third-party tools
- System lag and slow loading times reported during peak clinical hours, disrupting patient scheduling and charting workflows
- Staff training required for platform navigation — practices report 2–4 weeks of onboarding before full productivity
Software Demo
Demo |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR and Athenahealth EHR Compare on Features?
Total Features | 7 Features | 9 Features | 37 Features | 7 Features |
|---|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote |
Compare PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR and Athenahealth EHR on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||||
|---|---|---|---|---|
Starting From |
|
|
|
|
Pricing Plans |
|
|
|
|
Pricing Page | Pricing information not available |  |  | Pricing information not available |
PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR vs Athenahealth EHR: Other Details
Organization Types supported |
|
|
|
|
|---|---|---|---|---|
Platforms Supported |
|
|
|
|
Modes of support |
|
|
|
|
API Support |
|
|
|
|
Get help choosing |
PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR vs Athenahealth EHR Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
PointClickCare vs NextGen Healthcare EHR vs RXNT Clinical EHR User Reviews & Rating Comparison
User Ratings | ||||
|---|---|---|---|---|
Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate PointClickCare's ease of use, intuitive design, and comprehensive functionality, though some report performance issues and limited customization. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 166 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 25 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR and Athenahealth EHR Customers
Customers |  Pfizer  Sanofi  Mayo Clinic |  Vision Care  KATZEN EYE GROUP  Otis R. Bowen Center for Human Services |  Inview Imaging  AR Rescue  Three Oaks Anesthesia | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  6 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
Alternatives to PointClickCare, NextGen Healthcare EHR, RXNT Clinical EHR, Athenahealth EHR
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Ehr Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PointClickCare or NextGen Healthcare EHR?
- PointClickCare edges out the other on user ratings (4.3 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PointClickCare and NextGen Healthcare EHR offer a free trial?
- Neither PointClickCare nor NextGen Healthcare EHR currently lists a free trial.
- What is the starting price of PointClickCare vs NextGen Healthcare EHR?
- PointClickCare starts at Contact for pricing. NextGen Healthcare EHR starts at Contact for pricing.
- What are the top alternatives to PointClickCare?
- Top alternatives to PointClickCare include SoftClinic, PrimeCare, eHospital Systems, Dr in Cloud, Health360.
- What are the top alternatives to NextGen Healthcare EHR?
- Top alternatives to NextGen Healthcare EHR include RXNT Clinical EHR, Athenahealth EHR, WSO2 API Manager, Vaxi Buddy, PrognoCIS.