NextGen Healthcare EHR Review: Is It The Right EHR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2
HIPAAAdd to compare
NextGen Healthcare EHR offers custom pricing plan
Vision Care
KATZEN EYE GROUP
Otis R. Bowen Center for Human Services
Coastal Orthopedics
Liberty ResourcesTrusted by many companies including Vision Care
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is NextGen Healthcare EHR?
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it offers specialty-specific templates, AI-powered documentation, integrated patient portals, and revenue cycle management in one seamless solution. Its advanced mobile capabilities and AWS-secured infrastructure ensure accessibility and data security. With features like Ambient Assist for real-time SOAP note generation, Closed Loop™ patient engagement, and virtual visit support, NextGen empowers healthcare providers to deliver efficient, connected, and compliant care while improving outcomes and enhancing the patient experience.
Pricing
NextGen Healthcare EHR offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2HIPAAData residency:Global
NextGen Healthcare EHR Software Demo
NextGen Healthcare EHR was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider NextGen Healthcare EHR
- Use cases
- Healthcare, Ambulatory Care, Specialty Clinics
- Team types
- Physicians, Nurse Practitioners
- Company size
- 50 – 1,000+ Employees
Why teams choose NextGen Healthcare EHR
Easy to navigate and customize templates for individual needs, with support from the user community.
The system is user-friendly, quick to navigate, and has good training resources available.
Combines EHR and Practice Management into one system, providing a seamless experience.
Is NextGen Healthcare EHR right for you?
What buyers should know before shortlisting NextGen Healthcare EHR
NextGen Healthcare EHR has garnered positive feedback for its user-friendly interface, seamless integration of various services, and efficient care management capabilities. Users appreciate the ease of navigation and the ability to customize templates to suit individual needs.
The system streamlines tasks like booking appointments, patient information management, and automated reminders effectively. However, there are occasional mentions of slower performance during upgrades and issues with crystal reports, which can impact efficiency.
Some users also noted that the software interface could be updated for better user experience, particularly in terms of accessibility and responsiveness. Overall, NextGen Healthcare EHR stands out for its comprehensive features that cater to various healthcare specialties and its role in promoting structured patient information and improving workflow efficiency.
While there are areas for enhancement, the platform's ability to support cloud-based operations, enhance security, and offer reliable support makes it a valuable asset for healthcare providers seeking a comprehensive EHR solution.
NextGen Healthcare EHR pros and cons
- NextGen Healthcare EHR pros
Easy to navigate and customize templates for individual needs, with support from the user community.
The system is user-friendly, quick to navigate, and has good training resources available.
Combines EHR and Practice Management into one system, providing a seamless experience.
- NextGen Healthcare EHR cons
The interface design may feel outdated and lacks modern features, affecting user experience.
Some functions require multiple clicks to access, slowing down workflow efficiency.
Ready to try it?
Get started with NextGen Healthcare EHR
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare NextGen Healthcare EHR side-by-side with top EHR Software alternatives.
What is the pricing of NextGen Healthcare EHR?
NextGen Healthcare EHR uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
NextGen Healthcare EHR reviews and ratings
What buyers like
- Easy to navigate and customize templates for individual needs, with support from the user community.
- The system is user-friendly, quick to navigate, and has good training resources available.
- Combines EHR and Practice Management into one system, providing a seamless experience.
Common complaints
- The interface design may feel outdated and lacks modern features, affecting user experience.
- Some functions require multiple clicks to access, slowing down workflow efficiency.
- Reports and customization options can be complex and challenging to set up, especially for large-scale systems.
What users are saying
KH
Kanci H
11/29/23
"Overall NextGen Discussion"
What do you like best about NextGen Healthcare EHR? I love the ability to effectively manage the care of my patients while also improving overall care ...
Read more
AU
Anonymous User
11/29/23
"EHR is so easy to use, the system is lovely."
What do you like best about NextGen Healthcare EHR? Charting and being able to manage the care of our patients What do you dislike about NextGen ...
Read more
KH
Kanci H
11/29/23
"Overall NextGen Discussion"
What do you like best about NextGen Healthcare EHR? I love the ability to effectively manage the care of my patients while also improving overall care ...
Read more
AU
Anonymous User
11/29/23
"EHR is so easy to use, the system is lovely."
What do you like best about NextGen Healthcare EHR? Charting and being able to manage the care of our patients What do you dislike about NextGen ...
Read more
MZ
Maria Z
01/19/23
"Nextgen is a comprehensive but easy system to use."
What do you like best about NextGen Healthcare EHR? Most things are tied in together, and just a click away. I appreciate how the system flows from ...
Read more
BS
Brant S
01/19/23
"NextGen EHR's has some intuitive features"
What do you like best about NextGen Healthcare EHR? The user inbox is one of the best assets for the end-user. Combining tasks, appointments, PAQ, and ...
Read more
What are the features of NextGen Healthcare EHR?
NextGen Healthcare EHR’s Appointment Management capability provides a centralized dashboard where staff can coordinate and monitor all aspec…
The Appointment Scheduling module enables patients and staff to book in-office or telehealth visits seamlessly. Through the self-service por…
NextGen Healthcare EHR includes a secure Audio Video Conferencing feature—branded as Virtual Visits—embedded in its cloud platform. It suppo…
NextGen’s Billing and Invoicing feature automates the creation of insurance claims, patient statements, and electronic invoices. It integrat…
Through integrated revenue-cycle tools, NextGen’s Bills Management enables billing teams to generate, review, and reconcile patient bills ef…
The Calendar Management interface aggregates clinician appointments, telehealth sessions, resource assignments, and training schedules in a…
NextGen Healthcare EHR’s Client Management feature centralizes patient profiles that include demographics, insurance, visit history, medicat…
Built-in regulatory modules provide Compliance Management tools supporting HIPAA, ONC-Health IT certification, Meaningful Use, and MIPS. Nex…
The system’s Compliance Tracking monitors timing and completion of clinical documentation, prescribing authorizations, and staff training ad…
NextGen Healthcare EHR security and data handling
Key compliance certifications and security features for IT and security teams evaluating NextGen Healthcare EHR.
Certifications
Developer & data
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Why buyers keep looking beyond NextGen Healthcare EHR
The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
Support can be slow or limited to business hours, with some issues taking weeks or months to resolve.
Customization, integrations, and ongoing updates can drive up total cost of ownership significantly.
Some users describe it as looking and feeling “stuck in the 2000s,” affecting usability and satisfaction.
NextGen Healthcare EHR Customers
Vision Care
KATZEN EYE GROUP
Otis R. Bowen Center for Human Services
Coastal Orthopedics
Liberty Resources
Hutchinson CLINIC
NextGen Healthcare EHR Support Options
Frequently Asked Questions About NextGen Healthcare EHR
Common questions buyers ask before choosing NextGen Healthcare EHR.
NextGen Healthcare EHR is a EHR Software. NextGen Healthcare EHR offers Appointment Management, Appointment Scheduling, Audio Video Conferencing, Bills Management, Billing and Invoicing and many more functionalities.
Buyers commonly note the following limitations of NextGen Healthcare EHR: The interface design may feel outdated and lacks modern features, affecting user experience.; Some functions require multiple clicks to access, slowing down workflow efficiency.; Reports and customization options can be complex and challenging to set up, especially for large-scale systems..
Some top alternatives to NextGen Healthcare EHR includes Athenahealth EHR, WSO2 API Manager, Vaxi Buddy, PrognoCIS and DocEngage EHR.
NextGen Healthcare EHR offers Quotation Based pricing model
The starting price is not disclosed by NextGen Healthcare EHR. You can visit NextGen Healthcare EHR pricing page to get the latest pricing.
Ready to try it?
Get started with NextGen Healthcare EHR
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].