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Planday vs HotSchedules vs ShiftNote Comparison

Last updated:

Planday

4.1(240 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Planday is employee scheduling software built specifically for small business owners. The software allows to easily update hourly staffing needs across the entire business including employees, groups, schedules, time off…

HotSchedules

4.3(941 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

HotSchedules is the easy-to-use employee scheduling software needed to coordinate work shifts, create staff schedules, send message to staff, and track employee hours. HotSchedules takes all of the hassles out of employe…

ShiftNote

4.1(13 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShiftNote is a flexible and feature rich, easy to use employee scheduling program that offers a number of key benefits including: A web based software that can allow viewing from multiple locations using a standard inter…

HotSchedules leads on user satisfaction with a 4.3-star rating across 941 reviews.

Planday vs HotSchedules vs ShiftNote — at a glance

FeaturePlandayHotSchedulesShiftNote
Rating4.1 / 54.3 / 54.1 / 5
Reviews24094113
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessMedium Business, Small Business
CategoryEmployee Scheduling SoftwareEmployee Scheduling SoftwareEmployee Scheduling Software
Integrations8+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUSUS

Key differences between Planday and HotSchedules

  • Target audience: Planday is built for Large Enterprises and Medium Business, while HotSchedules targets Individuals and Large Enterprises.
  • User satisfaction: HotSchedules scores higher with a 4.3-star average.
  • Deployment: Planday supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; HotSchedules supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Planday vs HotSchedules vs ShiftNote — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Employee Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Planday - Employee Scheduling Software
Talk to an expert
Talk to an expert
HotSchedules - Employee Scheduling Software
Talk to an expert
Talk to an expert
ShiftNote - Employee Scheduling Software
Compare ShiftForce
Compare ShiftForce

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Biggest differences

Start here before you go deeper into features.

Planday

Best for small to mid-sized businesses needing simple, efficient employee scheduling.

Choose if
  • You manage a 50-1000 employee operation in hospitality, retail, or healthcare.
  • You want easy schedule updates, time off tracking, and labor cost reporting.
  • You value responsive customer support and a user-friendly, low-complexity setup.
Consider alternatives if
  • Your business requires advanced messaging or team communication features.
  • You need seamless integration with external calendar systems like iCal.

HotSchedules

Best for streamlined employee scheduling in hospitality and retail sectors.

Choose if
  • You manage medium-sized hospitality or retail teams needing simple shift coordination.
  • You want easy mobile access to schedules and shift management on the go.
  • You need a user-friendly interface for shift swaps, time-off requests, and notifications.
Consider alternatives if
  • Your team requires free mobile app access due to budget constraints.
  • You need advanced group communication features like group chats for team collaboration.

ShiftNote

Best for

Medium Business, Small Business

Planday: Best for small to mid-sized businesses needing simple, efficient employee scheduling. HotSchedules: Best for streamlined employee scheduling in hospitality and retail sectors.

Description

Planday is employee scheduling software built specifically for small business owners. The software allows to easily update hourly staffing needs across the entire business including ... Read More about Planday

HotSchedules is the easy-to-use employee scheduling software needed to coordinate work shifts, create staff schedules, send message to staff, and track employee hours. HotSchedules takes ... Read More about HotSchedules

ShiftNote is a flexible and feature rich, easy to use employee scheduling program that offers a number of key benefits including: A web based software that can allow viewing from multiple ... Read More about ShiftNote

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.7/10

9.5/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.1

(13)

Best Company Size

50-500 employees501-1,000 employees
50-500 employeesMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Planday

  • Streamlined Scheduling: With Planday, managers can easily create and adjust employee schedules in real-time, ensuring that staffing levels are optimized without the hassle of manual adjustments. You’ll appreciate how this saves time and reduces scheduling conflicts.
  • Enhanced Communication: Planday fosters seamless communication between team members and management. Your employees can receive updates, swap shifts, and ask questions directly through the platform, which cultivates a more engaged and informed workforce.
  • Powerful Analytics: Leverage Planday’s robust reporting tools to gain insights into labor costs, employee performance, and attendance trends. You can make data-driven decisions that enhance operational efficiency and ultimately improve your bottom line.

HotSchedules

  • Streamlined Scheduling: With HotSchedules, managers can effortlessly create and manage employee schedules in minutes, ensuring optimal staffing levels while reducing the risk of overstaffing or understaffing. You’ll find that our intuitive interface makes it easy to adjust shifts on-the-fly, fostering a responsive workforce.
  • Enhanced Communication: HotSchedules improves team communication by providing real-time updates and notifications. Employees receive shift reminders and can easily request time off or swap shifts, minimizing misunderstandings and ensuring everyone is on the same page.
  • Data-Driven Insights: Our robust reporting features equip you with actionable insights into labor costs, employee performance, and scheduling patterns. You'll be able to make informed decisions that enhance operational efficiency while keeping your budget in check.
Best fit

Best fit

Planday

  • 50 to 1,000 employees
  • Hospitality, Retail, Healthcare, and Construction
  • Operations Managers, Shift Supervisors, HR Managers, and Team Leaders

HotSchedules

  • 50 to 500 employees
  • hospitality, restaurants, food service, and retail
  • roles like Restaurant Managers, Shift Supervisors, HR Managers, and Operations Directors
Watchouts

Reasons buyers look elsewhere

Planday

  • Users may seek alternatives to Planday if they require more customizable scheduling options, allowing for tailored workflows that better fit their unique business needs and employee preferences.
  • Some businesses might find Planday's pricing structure less favorable, prompting them to explore cost-effective solutions that provide similar functionalities without compromising on features.
  • Companies with specific industry requirements may look for alternatives that offer specialized tools or integrations, ensuring seamless operations within their existing systems and processes.

HotSchedules

  • Users may seek alternatives to HotSchedules due to high subscription costs, especially smaller businesses or startups that require budget-friendly scheduling solutions without compromising functionality.
  • Some users might find HotSchedules' user interface less intuitive, prompting them to explore alternatives that offer a more user-friendly experience and better onboarding support for new employees.
  • Organizations with unique scheduling needs might look for alternatives that provide more customizable features, allowing them to tailor the software to their specific operational requirements.

ShiftNote

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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Trusted by teams at

How do Planday, HotSchedules and ShiftNote Compare on Features?

Total Features

10 Features

11 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Planday, HotSchedules and ShiftNote on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Planday pricing

        Pricing information not available

        ShiftNote pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Planday vs HotSchedules User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        205

        40

        3

        3

        22

        70

        38

        12

        0

        1

        1

        3

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Planday's ease of use, helpful support, and effective scheduling features, tempered by some usability and integration limitations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Reporting and payroll efficiency

        Common complaints

        • Performance issues on mobile
        • Limited external calendar integration

        Buyer sentiment

        Users generally praise HotSchedules for its ease of use, effective scheduling, and communication features, though some report app stability issues and limited communication options.

        What buyers like

        • Ease of use
        • Mobile accessibility
        • Effective communication

        Common complaints

        • App glitches and lags
        • Limited scheduling visibility and communication features

        Buyer sentiment

        Buyer sentiment is positive across 4 reviews, with strong overall satisfaction.

        What buyers like

        • Web-based access from anywhere
        • Employee name badge integration
        • Cell phone synchronization

        Common complaints

        • Limited mobile app features
        • May require training for new users
        • Customization options are basic

        Pros and Cons

        • User-friendly interface that simplifies schedule planning and communication

        • Responsive and helpful customer support team

        • Robust reporting tools that streamline payroll and labor cost management

        • Occasional lagging and loading issues, especially on mobile devices

        • Limited integration with external calendar applications

        • easy access to schedules and shift management via mobile app

        • user-friendly interface for scheduling, shift swaps, and time-off requests

        • effective real-time communication and notifications

        • mobile app is not free, which may deter some users

        • app experiences occasional glitches and lags

        • Flexible scheduling options cater to various business needs.

        • User-friendly interface simplifies the scheduling process.

        • Web-based access allows for real-time updates and communication.

        • Some features may require additional setup.

        • Limited customization for specific industries.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Best Western

        Best Western

        ELLARY’S GREENS

        ELLARY’S GREENS

        International SOS

        International SOS

        Pizza Hut

        Pizza Hut

        KFC

        KFC

        Taco Bell

        Taco Bell

        Sodexo

        Sodexo

        California Pizza Kitchen

        California Pizza Kitchen

        Golden Nugget

        Golden Nugget

        Media and Screenshots

        Screenshots

        No screenshots available.

        Entire Schedule

        7 Screenshots

        Employee Scheduling screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Planday or HotSchedules?
        HotSchedules edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Planday and HotSchedules offer a free trial?
        Yes, both Planday and HotSchedules offer a free trial.
        What is the starting price of Planday vs HotSchedules?
        Planday starts at Contact for pricing. HotSchedules starts at Contact for pricing.
        What are the top alternatives to Planday?
        Top alternatives to Planday include 7shifts, Findmyshift, TrackSmart Scheduling, eSchedule, MakeShift.
        What are the top alternatives to HotSchedules?
        Top alternatives to HotSchedules include 7shifts, Findmyshift, TrackSmart Scheduling, eSchedule, MakeShift.

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