9.0
Spot Score
7shifts Review: Is It The Right Appointment Scheduling Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2Starts from $29.99 / Month when Billed Yearly, also offers free forever plan
Clean Juice
Kome
Littlepub
Impact Kitchen
Smoothie KingTrusted by many companies including Clean Juice
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for 7shifts
7shifts is an appointment scheduling software widely used by restaurant managers and hospitality teams. With a 4.5/5 rating from 154 reviews, it is broadly validated as a reliable tool for enhancing team communication and task management.
The software excels in simplifying communication among team members, which significantly enhances collaboration and task management. Its intuitive and user-friendly interface makes it accessible for both managers and employees, ensuring efficient scheduling and time clock integration that streamlines payroll processes. However, users should be aware of its lack of in-depth analytical information, which may limit performance insights.
Quick facts about 7shifts
What is 7shifts?
7shifts is a shift scheduling solution provider that helps restaurants, retail stores and other businesses manage staff and customer appointments. 7shifts' feature-rich web-based scheduler is specifically designed to integrate and work with the industry's top restaurant, retail POS, inventory management and payroll systems.
Pricing
Starts from $29.99 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
7shifts Software Demo
7shifts was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider 7shifts
- Team types
- Large Enterprises, Medium Business
Why teams choose 7shifts
Designed specifically for restaurant and retail sectors.
Integrates seamlessly with existing POS systems.
Offers real-time updates for staff scheduling.
Is 7shifts right for you?
What buyers should know before shortlisting 7shifts
7shifts has garnered high praise over the past year for its exceptional ease of communication and user-friendly interface. Customers appreciate the intuitive nature of the app, making team communication and task management a breeze.
The software's support system also stands out for its fast and helpful responses, ensuring a smooth user experience. Furthermore, 7shifts' features like labor budget tools, scheduling assistance, and seamless integration with POS systems have been highlighted as major strengths.
Users find the ability to send announcements and receive read receipts valuable for team communication. While some users have suggested improvements in providing more analytical information and enhancing scheduling management features, overall, 7shifts shines as a vital tool for streamlining scheduling processes in various businesses.
Its layout options, user-friendly platform, and in-app features have made it a favorite among those seeking efficient and effective shift management solutions.
7shifts pros and cons
- 7shifts pros
Designed specifically for restaurant and retail sectors.
Integrates seamlessly with existing POS systems.
Offers real-time updates for staff scheduling.
- 7shifts cons
Not suitable for non-retail businesses.
May require training for full utilization.
Ready to try it?
Get started with 7shifts
Start your free trial — no credit card required.
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Compare 7shifts side-by-side with top Appointment Scheduling Software alternatives.
What is the pricing of 7shifts?
7shifts Pricing Plans
Comp
Stay on top of your calendar with staff scheduling
Manage your workforce with time-off & staff availability
Chef's Choice
All features from The Work Plus,
Avoid penalties with complete Labor Compliance for your area
Predict your staffing needs with the Optimal Labor Tool
Track certifications using Employee Document Storage
Monitor operational performance across all your locations
Entrée
Save time scheduling with Templates
Save on labor costs with the Labor Budget Tool
Track restaurant performance with robust reports
Plan ahead with Events Management
The Works
All features from Entree Plus,
Keep track of your day-to-day with the Manager Log Book
Keep a pulse on employee satisfaction with Shift Feedback
Stop time theft with Geofencing & Buddy Punch Prevention
Make payroll error-proof with Payroll Integrations
7shifts reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 166 reviews, with consistently positive feedback.
What buyers like
- Simplifies communication with team members, enhancing collaboration and task management.
- Intuitive and user-friendly interface, making it easy to use for both managers and employees.
- Efficient scheduling and time clock integration, streamlining payroll processes.
Common complaints
- Lack of in-depth analytical information may limit performance insights for users.
- Limited customization options and advanced features in certain areas, impacting scalability for diverse needs.
What users are saying
N
Nicole
11/08/25
I used 7 shifts with my former…
I used 7 shifts with my former restaurant and immediately switch to new restaurant. 7 shifts is the best app for scheduling!
E
Elizabeth
11/04/25
This company has a great support staff…
This company has a great support staff that is accessible over a few channels. They’ve remained responsive and helpful during periods of high volume ...
Read more
AU
Anonymous User
10/19/23
"Excellent for ease of communication"
What do you like best about 7shifts? 7shifts makes communicating with my team super easy. The app is super intuitive. What do you dislike about 7shifts?
AU
Anonymous User
10/19/23
"Excellent for ease of communication"
What do you like best about 7shifts? 7shifts makes communicating with my team super easy. The app is super intuitive. What do you dislike about 7shifts?
AU
Anonymous User
10/18/23
"7Shifts for Hospitality"
What do you like best about 7shifts? I do enjoy the ability to message all staff working on the day and being able to use the task function to make ...
Read more
AU
Anonymous User
10/18/23
"7Shifts for Hospitality"
What do you like best about 7shifts? I do enjoy the ability to message all staff working on the day and being able to use the task function to make ...
Read more
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- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of 7shifts?
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7shifts security and data handling
Key compliance certifications and security features for IT and security teams evaluating 7shifts.
Certifications
Security features
Developer & data
Alternatives to 7shifts
7shifts Customers
Clean Juice
Kome
Littlepub
Impact Kitchen
Smoothie King
7shifts Support Options
Frequently Asked Questions About 7shifts
Common questions buyers ask before choosing 7shifts.
7shifts is a Appointment Scheduling Software. 7shifts offers Multi-Location Scheduling, Resource Scheduling, Payment Processing, Group Scheduling, Employee Scheduling and many more functionalities.
Buyers commonly note the following limitations of 7shifts: Not suitable for non-retail businesses.; May require training for full utilization.; Pricing may be prohibitive for smaller establishments..
Some top alternatives to 7shifts includes Findmyshift, Sling, Schedulefly, HotSchedules and SocialSchedules.
7shifts offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of 7shifts is $29.99/Month when Billed Yearly
Ready to try it?
Get started with 7shifts
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
