9.0
SpotScore
7shifts Review: Is It The Right Appointment Scheduling Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2Starts from $29.99 / Month when Billed Yearly, also offers free forever plan
Clean Juice
Kome
Littlepub
Impact Kitchen
Smoothie KingTrusted by teams including Clean Juice
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for 7shifts
7shifts at 4.65/5 from 166 reviews and SpotScore 9/10 serves restaurant managers who need fast staff scheduling and payroll integration. The platform replaces manual scheduling spreadsheets with automated shift assignment and clock-in tracking. For hospitality teams managing multiple locations, 7shifts reduces scheduling conflicts and automates time-to-payroll workflows.
Staff scheduling software manages shift planning, time tracking, and labor cost control for restaurants, bars, and hospitality venues. It replaces manual scheduling processes and reduces payroll processing time by automating clock-in data capture.
Quick picks:
What is 7shifts?
7shifts is a shift scheduling solution provider that helps restaurants, retail stores and other businesses manage staff and customer appointments. 7shifts' feature-rich web-based scheduler is specifically designed to integrate and work with the industry's top restaurant, retail POS, inventory management and payroll systems.
Pricing
Starts from $29.99 / Month when Billed Yearly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
7shifts Software Demo
7shifts was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider 7shifts
- Team types
- Large Enterprises, Medium Business
Why teams choose 7shifts
Designed specifically for restaurant and retail sectors.
Integrates seamlessly with existing POS systems.
Offers real-time updates for staff scheduling.
Is 7shifts right for you?
What buyers should know before shortlisting 7shifts
7shifts is built for restaurant and hospitality teams that need fast scheduling and communication. The interface is straightforward—staff can view shifts, swap schedules, and read announcements without training.
Support responds quickly to technical issues. Verify in a demo that the mobile app works on your team's devices and that push notifications reach staff reliably.
The labor budget tool lets you set payroll caps and see real-time spend against target. Scheduling integrates with Toast, Square, and other major POS systems—confirm your POS is on the supported list before purchase.
The read receipt feature for announcements confirms staff have seen shift changes, which matters for compliance in regulated locations. Limitations to test: the analytics dashboard shows labor cost and scheduling data but lacks detailed labor forecasting based on historical sales patterns.
Scheduling management is functional but doesn't auto-optimize shifts based on demand or staff availability—you set schedules manually. Some users report the mobile app can lag during peak hours when many staff log in simultaneously.
Pricing is per-location per-month. Confirm whether your contract locks in a minimum number of locations or includes overage fees if you add locations mid-year.
The free tier covers basic scheduling for one location; paid plans start around $80/month per location and scale with features like advanced analytics and API access.
7shifts pros and cons
- 7shifts pros
Designed specifically for restaurant and retail sectors.
Integrates seamlessly with existing POS systems.
Offers real-time updates for staff scheduling.
- 7shifts cons
Not suitable for non-retail businesses.
May require training for full utilization.
Ready to try it?
Get started with 7shifts
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare 7shifts side-by-side with top Appointment Scheduling Software alternatives.
What is the pricing of 7shifts?
7shifts Pricing Plans
Comp
Stay on top of your calendar with staff scheduling
Manage your workforce with time-off & staff availability
Chef's Choice
All features from The Work Plus,
Avoid penalties with complete Labor Compliance for your area
Predict your staffing needs with the Optimal Labor Tool
Track certifications using Employee Document Storage
Monitor operational performance across all your locations
Entrée
Save time scheduling with Templates
Save on labor costs with the Labor Budget Tool
Track restaurant performance with robust reports
Plan ahead with Events Management
The Works
All features from Entree Plus,
Keep track of your day-to-day with the Manager Log Book
Keep a pulse on employee satisfaction with Shift Feedback
Stop time theft with Geofencing & Buddy Punch Prevention
Make payroll error-proof with Payroll Integrations
Weighing your options?
Not sure if 7shifts fits your budget?
7shifts reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 166 reviews, with consistently positive feedback.
What buyers like
- Simplifies communication with team members, enhancing collaboration and task management.
- User-friendly interface, making it easy to use for both managers and employees.
- Efficient scheduling and time clock integration, streamlining payroll processes.
Common complaints
- Lack of in-depth analytical information may limit performance insights for users.
- Limited customization options and advanced features in certain areas, impacting scalability for diverse needs.
Are you using 7shifts?
What users are saying
N
Nicole
11/08/25
I used 7 shifts with my former…
I used 7 shifts with my former restaurant and immediately switch to new restaurant. 7 shifts is the best app for scheduling!
E
Elizabeth
11/04/25
This company has a great support staff…
This company has a great support staff that is accessible over a few channels. They’ve remained responsive and helpful during periods of high volume ...
Read more
AU
Anonymous User
10/19/23
"Excellent for ease of communication"
What do you like best about 7shifts? 7shifts makes communicating with my team super easy. The app is super intuitive. What do you dislike about 7shifts?
AU
Anonymous User
10/19/23
"Excellent for ease of communication"
What do you like best about 7shifts? 7shifts makes communicating with my team super easy. The app is super intuitive. What do you dislike about 7shifts?
AU
Anonymous User
10/18/23
"7Shifts for Hospitality"
What do you like best about 7shifts? I do enjoy the ability to message all staff working on the day and being able to use the task function to make ...
Read more
AU
Anonymous User
10/18/23
"7Shifts for Hospitality"
What do you like best about 7shifts? I do enjoy the ability to message all staff working on the day and being able to use the task function to make ...
Read more
- See if 7shifts fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of 7shifts?
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Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as…
7shifts security and data handling
Key compliance certifications and security features for IT and security teams evaluating 7shifts.
Certifications
Security features
Developer & data
Alternatives to 7shifts
7shifts Customers
Clean Juice
Kome
Littlepub
Impact Kitchen
Smoothie King
7shifts Support Options
Frequently Asked Questions About 7shifts
Common questions buyers ask before choosing 7shifts.
7shifts is a Appointment Scheduling Software. 7shifts offers Multi-Location Scheduling, Resource Scheduling, Payment Processing, Group Scheduling, Employee Scheduling and many more functionalities.
Buyers commonly note the following limitations of 7shifts: Not suitable for non-retail businesses.; May require training for full utilization.; Pricing may be prohibitive for smaller establishments..
Some top alternatives to 7shifts includes Findmyshift, Sling, Schedulefly, HotSchedules and SocialSchedules.
7shifts offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of 7shifts is $29.99/Month when Billed Yearly
Ready to try it?
Get started with 7shifts
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
