9.7
SpotScore
Planday Review: Is It The Right Employee Scheduling Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Planday offers custom pricing plan
Best Western
ELLARY’S GREENS
International SOS
Wolford
Just EatTrusted by teams including Best Western
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Planday
Planday is an employee scheduling software used by Operations Managers, Shift Supervisors, and HR Managers in industries like hospitality, retail, and healthcare. With a rating of 4.47/5 from 288 reviews, it is broadly validated as a reliable tool for simplifying scheduling tasks.
Users appreciate Planday's user-friendly interface, which facilitates easy schedule planning and effective communication. The support team is noted for their quick and efficient responses, enhancing the overall user experience. However, some users report occasional lagging or loading issues, particularly on mobile devices, which can impact the user experience.
Quick facts about Planday
What is Planday?
Planday is employee scheduling software built specifically for small business owners. The software allows to easily update hourly staffing needs across the entire business including employees, groups, schedules, time off requests, time cards, important dates, etc. It's simple to use, low cost, and is packed with powerful features.
Pricing
Planday offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Planday Software Demo
Planday was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Planday
- Use cases
- Hospitality, Retail, Healthcare
- Team types
- Operations Managers, Shift Supervisors
- Company size
- 50-500 employees, 501-1,000 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Planday
User-friendly interface that simplifies schedule planning and communication
Responsive and helpful customer support team
Robust reporting tools that streamline payroll and labor cost management
Is Planday right for you?
Best for small to mid-sized businesses needing simple, efficient employee scheduling.
Choose Planday if
- You manage a 50-1000 employee operation in hospitality, retail, or healthcare.
- You want easy schedule updates, time off tracking, and labor cost reporting.
- You value responsive customer support and a user-friendly, low-complexity setup.
Consider alternatives if
- Your business requires advanced messaging or team communication features.
- You need seamless integration with external calendar systems like iCal.
What buyers should know before shortlisting Planday
Planday receives widespread praise for its ability to simplify scheduling and streamline payroll tasks. Users highlight the user-friendly interface that makes it easy to navigate and learn quickly.
The cost-effective nature of the platform is also appreciated by businesses, allowing for efficient planning and communication within teams. Additionally, the support team is commended for their responsiveness and professionalism in addressing any issues that arise promptly.
The tool's features, such as rota planning and payroll reports, are noted as instrumental in saving time and increasing organizational efficiency. While some users mention occasional technical difficulties or the need for minor improvements like better messaging systems, overall, Planday is lauded for its effectiveness in managing schedules and enhancing team communication.
Overall, Planday stands out as a valuable asset for businesses looking to optimize their workforce management.
Planday pros and cons
- Planday pros
User-friendly interface that simplifies schedule planning and communication
Responsive and helpful customer support team
Robust reporting tools that streamline payroll and labor cost management
- Planday cons
Occasional lagging and loading issues, especially on mobile devices
Limited integration with external calendar applications
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What is the pricing of Planday?
Planday uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Planday Pricing Plans
Starter
Centralised administrative dashboard
Employee mobile app
People management
Departments : 1
Core scheduling
Show more +
Plus
Centralised administrative dashboard
Employee mobile app
People management
Custom fields
Skills
Show more +
Pro
Centralised administrative dashboard
Employee mobile app
People management
Custom fields
Skills
Show more +
Enterprise
Centralised administrative dashboard
Employee mobile app
People management
Custom fields
Skills
Show more +
**Starter Plan**
- **Price
- **Ideal For
** Small businesses or startups looking to streamline their employee management with essential features. The Starter Plan offers a centralized administrative dashboard, an employee mobile app, and core scheduling tools to help you manage your team effectively without overwhelming complexity.
**Plus Plan**
- **Price
- **Ideal For
** Growing businesses that require more comprehensive management capabilities across multiple departments (up to 5). The Plus Plan introduces custom fields, advanced vacation management, and a kiosk iPad app for efficient time tracking.
**Pro Plan**
- **Price
- **Ideal For
** Mid-sized companies that need robust scheduling automation and enhanced reporting features. The Pro Plan builds on the Plus Plan with auto-scheduling capabilities, ensuring that your workforce is optimally deployed without manual intervention.
**Enterprise Plan**
- **Price
- **Ideal For
** Large organizations that require extensive customization and advanced features to manage complex workforce needs across multiple departments. The Enterprise Plan includes all the features of the Pro Plan, ensuring maximum flexibility and control.
Weighing your options?
Not sure if Planday fits your budget?
Planday reviews and ratings
Buyer sentiment
Overall positive sentiment highlights Planday's ease of use, helpful support, and effective scheduling features, tempered by some usability and integration limitations.
What buyers like
- Ease of use
- Customer support responsiveness
- Reporting and payroll efficiency
Common complaints
- Performance issues on mobile
- Limited external calendar integration
Are you using Planday?
What users are saying
DR
Denise Radford
07/01/25
Simple and easy to use
I love using planday it simple and easy to use.
AV
Andy Vine
06/19/25
Great scheduling software
Detailed and patient in depth support from Oliver helped us get the most from Planday
Y
Yogesh
06/19/25
Amazing oliver
Oliver made understanding of system simple, was helpful and answered all questions of our queries.
R
Rajeev
06/11/25
Oliver
Oliver, was great, had all answers for my questions and seems very proffesional.
SO
Stephen Owens
06/09/25
Met with Oliver this morning
Met with Oliver this morning, he was courteous and professional and provided some quick fixes and support to some of the queries I had, so first class ...
Read more
PL
Paul Loebenberg
05/26/25
Great service from Olli once again in…
Great service from Olli once again in setting up our new site.
- See if Planday fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Planday?
: Automated Scheduling removes guesswork from staff scheduling by using algorithms that account for employee availability, preferences, and…
Compliance Tracking confirms that your business follows labor laws and regulations regarding hours worked, overtime pay, breaks, and more. B…
: The Drag and Drop Builder simplifies the scheduling process by allowing managers to create and modify employee schedules visually with eas…
The Employee Portal is a centralized hub for staff to access their schedules, request time off, and view pay stubs. This self-service functi…
: The Employee Timeclock feature allows employees to clock in and out smoothly using a mobile app or web interface. This functionality addre…
Real-time reporting is involved capturing real-time data and communicating it to users as it happens. Managers may make quick judgments usin…
: The Reminders feature sends automated notifications to employees about upcoming shifts, deadlines for time-off requests, or other importan…
Shift Swapping lets employees exchange shifts with their colleagues directly through the Planday platform. This feature reduces scheduling c…
: The Staff Notification feature lets you communicate instantly with employees about schedule changes, important announcements, or reminders…
Workforce Forecasting uses historical data to predict future staffing needs based on trends and patterns in business activity. This feature…
Planday security and data handling
Key compliance certifications and security features for IT and security teams evaluating Planday.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond Planday
Users may seek alternatives to Planday if they require more customizable scheduling options, allowing for tailored workflows that better fit their unique business needs and employee preferences.
Some businesses might find Planday's pricing structure less favorable, prompting them to explore cost-effective solutions that provide similar functionalities without compromising on features.
Companies with specific industry requirements may look for alternatives that offer specialized tools or integrations, ensuring seamless operations within their existing systems and processes.
Users transitioning to remote or hybrid work models may prefer platforms that emphasize collaboration and communication features, which could enhance team connectivity beyond just scheduling capabilities.
Organizations experiencing rapid growth might seek scalable alternatives that can accommodate increasing staff numbers and complex scheduling demands more efficiently than Planday.
Planday Customers
Best Western
ELLARY’S GREENS
International SOS
Wolford
Just Eat
Europcar
Fitnessworld
Noma
Nespresso
Planday Support Options
Frequently Asked Questions About Planday
Common questions buyers ask before choosing Planday.
Planday is a Employee Scheduling Software. Planday offers Employee Timeclock, Shift Swapping, Staff Notification, Workforce Forecasting, Employee Portal and many more functionalities.
Planday is a strong fit if: You manage a 50-1000 employee operation in hospitality, retail, or healthcare.; You want easy schedule updates, time off tracking, and labor cost reporting.. Consider alternatives if: Your business requires advanced messaging or team communication features.; You need seamless integration with external calendar systems like iCal..
Buyers commonly note the following limitations of Planday: Occasional lagging and loading issues, especially on mobile devices; Limited integration with external calendar applications; User interface issues on the web platform affecting usability.
Some top alternatives to Planday includes Homebase, 7shifts, Findmyshift, TrackSmart Scheduling and Deputy.
Planday offers Free Trial, Subscription, Quotation Based pricing models
The starting price is not disclosed by Planday. You can visit Planday pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].