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9.5

Spot Score

HotSchedules - Employee Scheduling Software

HotSchedules

Effortlessly manage shifts and stay connected with HotSchedules.

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HotSchedules offers custom pricing plan

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What is HotSchedules?

HotSchedules is the easy-to-use employee scheduling software needed to coordinate work shifts, create staff schedules, send message to staff, and track employee hours. HotSchedules takes all of the hassles out of employee scheduling, saving the manager time. The employee scheduling software also allows to access schedule updates right from computer, phone or tablet--so everyone can always stay connected.

Pricing

  • HotSchedules offers custom pricing plan

  • Free Trial available

Customer Type

  • Individuals

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

HotSchedules software demo

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HotSchedules was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

HotSchedules is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: hospitality, restaurants, food service, and retail

  • Job titles

    Job Titles: roles like Restaurant Managers, Shift Supervisors, HR Managers, and Operations Directors

Benefits of using HotSchedules

  • Streamlined Scheduling: With HotSchedules, managers can effortlessly create and manage employee schedules in minutes, ensuring optimal staffing levels while reducing the risk of overstaffing or understaffing. You’ll find that our intuitive interface makes it easy to adjust shifts on-the-fly, fostering a responsive workforce.

  • Enhanced Communication: HotSchedules improves team communication by providing real-time updates and notifications. Employees receive shift reminders and can easily request time off or swap shifts, minimizing misunderstandings and ensuring everyone is on the same page.

  • Data-Driven Insights: Our robust reporting features equip you with actionable insights into labor costs, employee performance, and scheduling patterns. You'll be able to make informed decisions that enhance operational efficiency while keeping your budget in check.

Explanation of HotSchedules Key Features

  • Employee Timeclock

    The Employee Timeclock feature allows staff to clock in and out seamlessly using a mobile device or computer. This functionality eliminates the need for manual time tracking, reducing errors associated with paper timesheets and helping to ensure accurate payroll processing. By providing real-time visibility into employee attendance, managers can swiftly address attendance-related issues and optimize workforce management.

  • Shift Swapping

    Shift Swapping enables employees to trade shifts with one another directly within the platform. This feature empowers staff to manage their schedules flexibly while maintaining adequate coverage for the business. By facilitating peer-to-peer communication for shift changes, it reduces the administrative burden on managers and fosters a collaborative work environment, ultimately enhancing employee satisfaction and retention.

  • Staff Notification

    The Staff Notification feature allows managers to send instant alerts and updates to employees regarding schedule changes, policy updates, or important announcements via push notifications or emails. This ensures that all team members are informed in real-time, reducing miscommunication and ensuring that everyone is on the same page. It helps maintain operational efficiency by ensuring staff are prepared for any changes that might affect their work.

  • Workforce Forecasting

    Workforce Forecasting utilizes historical data and trends to predict staffing needs based on various factors such as seasonality, sales patterns, and employee availability. This feature assists managers in making informed decisions about hiring and scheduling, ensuring they have the right number of staff during peak times while avoiding overstaffing during slower periods. By optimizing labor costs, businesses can improve profitability without compromising service quality.

  • Employee Portal

    The Employee Portal provides a centralized hub for employees to access their schedules, request time off, and view pay stubs. This self-service capability enhances employee engagement by giving staff control over their work-life balance. By streamlining access to essential information, the portal reduces administrative workload for managers while increasing transparency and trust within the organization.

  • Real-time Reporting

    Real-time Reporting offers managers instant access to vital metrics such as labor costs, employee performance, and scheduling efficiency. This feature allows for data-driven decision-making by providing insights that can be acted upon immediately. By identifying trends and potential issues as they arise, managers can proactively address concerns rather than reacting after they escalate, thereby improving overall operational effectiveness.

  • Drag and Drop Builder

    The Drag and Drop Builder simplifies the scheduling process by allowing managers to easily create and modify shifts with a user-friendly interface. With this feature, users can visually manage schedules by dragging shifts around as needed, which reduces the complexity often associated with traditional scheduling methods. This flexibility helps ensure optimal staffing levels while minimizing scheduling conflicts and errors.

  • Automated Scheduling

    Automated Scheduling leverages algorithms to create optimized employee schedules based on availability, preferences, and business needs. This feature significantly reduces the time spent on manual scheduling while ensuring compliance with labor laws and internal policies. By automating this process, businesses can enhance productivity and accuracy in workforce management, ultimately leading to better service delivery.

  • Compliance Tracking

    Compliance Tracking ensures that businesses adhere to labor laws and regulations by monitoring work hours, overtime limits, and breaks automatically. This feature alerts managers when potential compliance issues arise, helping them avoid costly penalties or legal challenges. By maintaining compliance effortlessly, organizations can focus more on operational excellence rather than worrying about regulatory risks.

  • Reminders

    The Reminders feature sends automated notifications to employees about upcoming shifts or deadlines for tasks like time-off requests. These timely reminders help reduce no-shows and ensure that employees stay informed about their responsibilities. By minimizing missed shifts or overlooked deadlines, this feature supports better workforce reliability and operational continuity.

  • Predefined Templates

    Predefined Templates provide customizable scheduling formats tailored for specific roles or departments within an organization. Managers can select from these templates to quickly create schedules that adhere to best practices while meeting unique business needs. This not only saves time but also ensures consistency across different teams, enhancing overall efficiency in workforce planning.

Free HotSchedules Alternatives

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Why users might consider alternative to HotSchedules?

  • Users may seek alternatives to HotSchedules due to high subscription costs, especially smaller businesses or startups that require budget-friendly scheduling solutions without compromising functionality.

  • Some users might find HotSchedules' user interface less intuitive, prompting them to explore alternatives that offer a more user-friendly experience and better onboarding support for new employees.

  • Organizations with unique scheduling needs might look for alternatives that provide more customizable features, allowing them to tailor the software to their specific operational requirements.

  • Companies experiencing integration challenges with existing systems may consider alternatives that offer better compatibility with their current tools, ensuring a seamless workflow across platforms.

  • Users may also explore alternatives due to customer service experiences, seeking solutions that provide more responsive support and resources for troubleshooting and user assistance.

HotSchedules Reviews & Ratings

4.3

Very Good

Based on 941 ratings & 121 reviews

Rating Distribution

Excellent

(70)

Very Good

(38)

Good

(12)

Poor

(0)

Terible

(1)

Expert's Review

HotSchedules has garnered consistent praise from users for its organizational efficiency and user-friendly interface. Users appreciate the ease of accessing work schedules, notifications, and communication features, which have streamlined scheduling processes and reduced instances of confusion and tardiness. The app's ability to facilitate shift swaps, request ...Read more

HotSchedules pros and cons

  • Easy access to work schedule, messages, and holiday approvals, even during school hours.

  • User-friendly for all staff, enabling convenient scheduling, shift swaps, and time-off requests.

  • Effective for staff communications, providing timely notifications and real-time updates.

  • Convenient mobile app for releasing and swapping work shifts, requesting time off, and receiving work notifications.

  • The mobile app is not free, which could be a downside for users.

  • Some users experienced glitches and lags on the app, affecting user experience.

User Review

K

Karina

11/14/21

4 out of 5

HotSchedules help us become more organized at work

PROS & CONS What are the best aspects of this product? I can access HotSchedules at any time. It's organized so well that I can see my work ...

Read more

R

Riley

10/28/21

4 out of 5

The HotSchedules app

PROS & CONS What are the best aspects of this product? I like being able to view, create and tweak your schedule more conveniently via the logbook ...

Read more

M

Moshe

09/27/21

5 out of 5

HotSchedules: I love it!

PROS & CONS What are the best aspects of this product? With HotSchedules, I can easily access my work schedule and if there are last-minute changes ...

Read more

R

Reginald

07/13/21

5 out of 5

User-friendly tool for work

PROS & CONS What are the best aspects of this product? It shares my available hours and notifies me about my shift assignments. I can also see my ...

Read more

HotSchedules Integrations

HotSchedules Support

Contact

+1.877.539.5156

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Austin, Texas

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HotSchedules is a Employee Scheduling Software. HotSchedules offers Employee Timeclock, Shift Swapping, Staff Notification, Workforce Forecasting, Employee Portal and many more functionalities.

Some top alternatives to HotSchedules includes Rippling, Connecteam, Homebase, 7shifts and Paycor Scheduling.

Yes, HotSchedules provides API.

Yes, HotSchedules provides a mobile app.

HotSchedules is located in Austin, Texas

HotSchedules offers Free Trial, Quotation Based pricing models

Yes, HotSchedules can integrate with

The starting price is not disclosed by HotSchedules. You can visit HotSchedules pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.